Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 51 reviews.
“Avoid for business.”
+There was a bunch of drunk golfers right above my room that kept on partying until 3am, whilst I was preparing to present at a conference the next morning. The inability of security to resolve this was appalling. If you are not geared to properly support business conferences and presenters, then do not include it as one of your offerings. It was my first and last time to stay there.
“2nd visit, now planning our 3rd”
+We were pleasantly surprised to find we had been upgraded to the Manor House, what a superb experience from start to Finish, thanks to Bianca, Earl, Poloko and all the waiter and Kitchen staff. will certainly be back!!
“Ein Paradies für Reiche in einem armen Land”
+Solche Hotels sind „eigentlich“ nicht so meins, aber für die eine Nacht war es eine interessante Erfahrung - die aber einmalig bleiben wird. Es war alles perfekt, sehr freundliches Personal, eine traumhafte Hotelanlage und für Golfer bestimmt ein Mekka. Es fehlte an nichts. Der Genuss im wunderschönen Spa wurde durch eine sehr lautete Gruppe von Männern so gestört, das ich flüchten musste. Im viel ruhigeren Beauty Spa (Dank an den freundlichen Mitarbeiter, der es mir ermöglicht hat, hier es genießen zu dürfen) Das Frühstück war für mich eher mittelmäßig - eines 5 Sterne Hotels unwürdig - da ist noch sehr viel Luft nach oben. Auch hier das Personal großartig auch das frisch zubereitete Omlett sehr lecker. Die Fahrten mit den Elektro Golfwagen eine interessante und umweltfreundliche Erfahrung. Das Fancourt Hotel ist ein Luxus Oase in einem wunderschönen Land mit ganz viel Arbeit. Mein Respekt für die Menschen, die sich das hier ausgedacht und umgesetzt haben - D a n k e !
Schimoney
Family · October 2024
+We made a dinner reservation at the clubhouse for dinner @ 7:30 - I asked for a table close to the fire place away from the bar since I had my elderly parents with me . On arrival We were seated at the bar and told to order drinks our table was almost ready , an hour later we were seated at our actual reserved table , another hour later the food came ( they were incredibly understaffed ) I had to send my “ Fillet “ back as it was full of tendons , I notified the server and asked her to please show the chef since it Was impossible to cut through with a knive , They took my meal off the cheque but as a whole It was a terrible experience - I made a second reservation through Expedia at the same property which I’m going to cancel and book elsewhere .
“Exceptional Hotel”
+Exceptional hotel. Service was fabulous the staff could not do enough for you. Stunning golf courses. Rooms were lovely ask for a golf course view if possible. Would highly recommend.
“100% we would go back again, excellent staff”
+Chose this Hotel over others as wanted to enjoy my 60th Birthday in style, this Hotel did not disappoint, on arrival we were upgraded to a one bedroom Apartment, very spacious with large TV's in both the living room and bedroom, immaculately cleaned and regularly checked by the House cleaning team, we always had a new surprise of wonderful towel designs on our bed when we got back in after a day exploring. I cant fault this Hotel in any way, even though myself and my wife are not golfers, it was just the best choice we could have made, Breakfast was more than ample, we would always go to the Club lounge at night for a nite cap and prices for us here than in the 'UK' are a lot cheaper than back Home, however, their service would leave most places behind, the on site Gym is well stocked and there are free Golf Buggies, complete with drivers to get you around the complex 24/7, if you dont like walking. Ample on site parking The main reason for writing this review, is to thank the many wonderful staff who made our stay at Fancourt all the better, from checking in at reception 'Mxolisi', the Lady who always ensured we had a ride to the car park 'Josi', our perfect service every morning
“Very good stay and will be back.”
+Very good stay. Very friendly and helpful staff. Restaurants we attended were well serviced and the food good. Room clean and comfortable and well serviced. Bathroom Not originally as clean as I would have liked. Interesting water colour due to tannins so takes a bit of getting used to; hotel may want to advise guests. Golf service was not as slick as I thought it would be; missed out on maximizing our golf due to a shortage of golf carts for Montegu course; mislead on how “easy” it was to walk. Armed with extra information on the two courses would have made it simpler. I will be back.
+Lovely staff. Incredibly helpful. Disappointing food at one restaurant. (Microwaved pasta)
+Fancourt ist phantastisch.
gisela
Family · November 2021
+Amazing staff, excellent service, friendly.