Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 76 reviews.
Johanna
Finland · Group of friends · June 2026
1.0“Avoid - not fit for stay”
−The apartment was in completely unacceptable condition and clearly not cleaned. It was not usable upon arrival. The property name “Executive Apartments” is highly misleading - there was absolutely nothing “executive” about the apartment or its condition. The only solution offered was late-evening cleaning that would have taken hours , not reasonable after a long travel day, especially with a 70-year-old in our group. We had to leave and find alternative accommodation at our own expense. No alternative was provided, and we have still not received a refund or even a commitment to refund the payment, despite the property being unfit for stay. Conclusion: Avoid this property. Misleading description, unacceptable condition, and poor handling of the situation.
Mark
United Kingdom · Solo · March 2026
1.0“ABSOLUTE SHAM POORLY MAINTAINED AND SCAM ARTIST”
+WARNING STAY WELL CLEAR OF THIS PROPERTY AND MANAGEMENT COMPANY You will get lured into supplying your bank details for a security deposit of £250 which they collect, then collected 2 additional unauthorised amounts of £250, had to complain to get the additional amounts returned, then the initial deposit only got partially refunded which I am still pursuing as they are claiming it is my bank that has not refunded the full amount back, during the first night the roof poured in directly onto the bed had to sleep on couch, reported first thing the next morning it took them another 24 hours to move me to another apartment so all in all 2 nights had to sleep on a couch, complained refused to acknowledge any sort of partial refund or compensation, extremely unprofessional an arrogant, still fighting worst experience ever from any property I have ever had the dis pleasure of paying for, lesson learned I hope no one else is experiences any of the above multiple scams or failures YOU HAVE BEEN WARNED
−WARNING STAY WELL CLEAR OF THIS PROPERTY AND MANAGEMENT COMPANY You will get lured into supplying your bank details for a security deposit of £250 which they collect, then collected 2 additional unauthorised amounts of £250, had to complain to get the additional amounts returned, then the initial deposit only got partially refunded which I am still pursuing as they are claiming it is my bank that has not refunded the full amount back, during the first night the roof poured in directly onto the bed had to sleep on couch, reported first thing the next morning it took them another 24 hours to move me to another apartment so all in all 2 nights had to sleep on a couch, complained refused to acknowledge any sort of partial refund or compensation, extremely unprofessional an arrogant, still fighting worst experience ever from any property I have ever had the dis pleasure of paying for, lesson learned I hope no one else is experiences any of the above multiple scams or failures YOU HAVE BEEN WARNED
Natalie
United Kingdom · Group of friends · January 2026
7.0“Good location, clean, comfy and had what we needed for a weekend stay. Shops and parking closeby.”
+Good location, clean, comfy and had what we needed for a weekend stay. Shops and parking closeby. Good communication with the host, friendly service.
−No spare toilet paper. Drains in bathroom didn’t smell great.
Hart
United Kingdom · Couple · June 2025
9.0“Superb”
+The decor was good. Very clean and the beds were comfortable. We liked the air con in the bedrooms too.
−Not enough dishes. Cutlery. No wine glasses. The 6 flights of stairs.
Philip
Sweden · Business trip · May 2025
10.0“Very good”
+The location
−The narrow entrance to park
Glenn
United Kingdom · Family · May 2025
1.0“Very dirty and could not use kitchen due to being so dirty”
+Space
−Dirty
Ronald
United States · Couple · March 2025
8.0“Very good”
−The toilet ran a little, making noise at night. But other than that, it was a good place to stay. I enjoyed it.
Kamila
United Kingdom · Solo · January 2025
10.0“Exceptional”
Tiffany
United States · Business trip · January 2025
8.0“Nice apartment in convenient location.”
+This is a nice unit for a longer stay in Andover. It has a convenient location and comes with parking which not all rentals have.
−It is a bunch of steps for the 3rd floor but at least they are wide. The unit is very nice but could use with a bit more kitchen supplies. The other thing it could really use in a floor length mirror. There is no way to see all of your self when you are getting ready in the morning.
Angela
United Kingdom · Family · December 2024
9.0“Superb”