Eternal Flame

9.8Excellent319 reviewsSee rooms

Bed and breakfast

Facilities at a glance

Free Wi-Fi
Parking
Breakfast
Laundry
Family rooms
Terrace

About this place

Luxurious Accommodations and Convenient Shuttle Service Eternal Flame offers a unique stay with a range of amenities. The property boasts a restaurant, bar, and free WiFi. Enjoy the convenience of free parking and easy access to Hakuba Echoland's bustling main street. Ski Enthusiasts' Paradise Take advantage of the complimentary shuttle service to reach the nearby premier winter resorts. With discounted rental equipment and lift passes available, your skiing experience is made hassle-free. Unwind in the private baths after a day on the slopes. Personalized Service and Diverse Activities Experience personalized service with pick-up services and complimentary laundry facilities. Engage in various activities like skiing and hiking. End your day with a changing breakfast menu tailored to your preferences. Book now for an unforgettable stay at Eternal Flame.

Choose your unit

Pick check-in and check-out to see live room prices.

8 room types

Choose your room
Room type	Guests	Show prices
Standard Twin Room with Shared Bathroom 14 m²2 × Twin beds	Sleeps 2	Show prices
Quadruple Room with Shared Bathroom 18 m²4 × Twin beds	Sleeps 4	Show prices
King Room 18 m²King bed	Sleeps 2	Show prices
Quadruple Room with Bathroom 28 m²4 × Twin beds	Sleeps 4	Show prices
Design Quadruple Room 4 × Twin beds	Sleeps 4	Show prices
Twin Room with Bathroom 16 m²2 × Twin beds	Sleeps 2	Show prices
Deluxe Quadruple Room 28 m²4 × Twin beds	Sleeps 4	Show prices
Superior Chalet 28 m²4 × Twin beds, Sofa bed	Sleeps 4	Show prices

What this place offers

Internet

Free Wi-Fi

Parking

Food & drink

Restaurant
Bar
Breakfast

Services

Concierge
Laundry

Family

Family rooms

Outdoor

Garden
Terrace

General

Non-smoking rooms

Pool & wellness

Hot tub/Jacuzzi

Location

Address
Hokujo 2455-11, Hakuba, 399-9301, Japan
0.9 km from the center of Hakuba

Questions about this stay

Quick answers from the information this property gives us.

What are the check-in and check-out times?
Check-in from 13:00. Check-out by 10:00.
Is Wi-Fi included?
Yes, this property lists free Wi-Fi.
Is parking available?
Yes, this property lists parking. Check the room offer for any fee.
Can I add breakfast?
Breakfast is available with selected room offers.

Guest reviews

9.8319 reviews

Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.

Cleanliness8.8

Service10.0

Location10.0

Room quality9.8

Amenities10.0

Value for money9.8

Food and drink10.0

Cameron
Australia · Group of friends · March 2026
10.0
+Everything about our stay was wonderful. Nao and the team looked after us and nothing was too much trouble. A very comfortable ski lodge and the onsen at the end of the day was an awesome touch. Highly recommend.
Kay
Australia · Solo · March 2026
10.0
“Would stay again if going to the snow”
+It’s was good for going snowboarding. Staff were amazing and very helpful. Organising discounted lift passes not a problem for them and help with gear hire too. One of the nicest places I’ve stayed
−It’s a long walk to find a supermarket
Abigail
United States · Couple · March 2026
10.0
+the owners are so extremely polite they make this experience. They have discounts available for ski passes and other excursions around. They cook wonderful breakfast and have a beautiful place. Would recommend to friends!
Tayla
Australia · Couple · March 2026
10.0
+The staff were lovely, the man that runs the hotel treated me with complete kindness, I had a friend staying with me, and it turned bad, the host protected me and made me feel extremely safe and comfortable in the situation, allowing a girlfriend i met in hakuba to stay. It is in a relatively good area in hakuba, in Echoland, roughly 20 min walk from Happo one slopes.
Julius
United Kingdom · Couple · March 2026
10.0
“Beyond our experiences expectation in every way!”
+With two glasses of champagne handed out, the host seemed to have plenty of time telling us the current state of various ski slopes nearby and really saved a large portion of our efforts in getting ski rentals and lift passes. That made us carefree to start hitting the slopes the following day. Breakfast was superb and on par with Michelin level.
−Basically nothing at all.
De Castro
Australia · Family · March 2026
10.0
+It was very comfortable, location was perfect and the staff is very friendly
Timothy
Australia · Couple · March 2026
10.0
+Nao was amazing, nothing too much trouble,
Sonya
Australia · Group of friends · March 2026
10.0
“We can’t wait to come back.”
+The location, the facilities & the staff were excellent.
−There was nothing to not like.
Garrett
United States · Group of friends · March 2026
10.0
“Stop scrolling and book this place if you want a relaxed and quiet ski vacation near Echoland.”
+I loved the 3-course breakfast, coffee mornings, lounge, easy access to buy discounted ski tickets, the staff's full attention to our needs (although few), the pickup from the bus station, the quiet nights, the included laundry, and much more. I work in travel & tourism and have stayed in many 4-5-star hotels, and the value, quality, and attentiveness that Eternal Flame delivers are on par. This is a small, intimate place to stay. I loved the private onsen that we used every day. This place is worth every penny.
−Everything was exceptional.
Justin
United States · Couple · March 2026
10.0
+The chalet was perfect for my partner and me. It would likely also work well for a family of four, though the stairs to the loft are quite steep and may be challenging for very young children. As others have mentioned, the breakfast is excellent. The onsen on the property, while small, is exactly what you want after a long day on the mountain. Nao always had the recommendations and Kimi kindly picked us up on arrival and dropped us off at the Hakuba bus station for our return to Nagano; every staff member we encountered was friendly and welcoming. It was truly a wonderful experience.
−The only downside,less about Eternal Flame and more about Hakuba generally,is the limited public transit. While there is a shuttle stop directly across the street from the property, it runs only once per hour for ski resorts only. Meanwhile, the restaurant options within Echoland are somewhat limited within walking distance. On a future trip, I would likely rent a car both for getting to and from the ski resorts and for accessing a wider range of dining options beyond the immediate area.

Good to know

Check-in & check-out
Check-in from 13:00 · check-out until 10:00
Pets
Pets are not allowed

Facilities at a glance

About this place

Choose your unit

8 room types

Standard Twin Room with Shared Bathroom

Quadruple Room with Shared Bathroom

King Room

Quadruple Room with Bathroom

Design Quadruple Room

Twin Room with Bathroom

Deluxe Quadruple Room

Superior Chalet

What this place offers

Internet

Parking

Food & drink

Services

Family

Outdoor

General

Pool & wellness

Location

Address

Questions about this stay

What are the check-in and check-out times?

Is Wi-Fi included?

Is parking available?

Can I add breakfast?

Guest reviews

Good to know

Check-in & check-out

Pets

Guest reviews