Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 24 reviews.
+Beautiful grounds and excellent service and staff.
344blankas
Switzerland · Solo · November 2024
“Blissful ranch day but it comes with a price tag”
+Had a wonderful spontaneous overnight at Estancia Vik and fortunately experienced none of the problems of some reviewers. The staff was absolutely terrific, including reception and restaurant staff. I only had a small salad meal for dinner and glass of Vik wine but the salad was terrific. The breakfast then was outstanding and for the early wakers there is coffee machine and capsules in your room. The rooms are huge (and I stayed in a small one) and very thoughtfully furnished but then again the whole property is a bit of an art museum. Gym use is included but the facility is at Bahia Vik, another of their properties which requires a transfer unless you are visiting by car, this is the only flaw I could during my experience. On the other hand an unexpected horseride was included with the wonderful Carlos who patiently explained lots of horseriding tricks. Staying at Estancia Vik, even for a single night, is pricey but then most similar estancias and wine lodges nearby carry similar price tags. And it is a beautiful, intimate property with a huge land around to roam freely so definitely a worthy once-in-a-lifetime splash.
+Excellent
moritz23
Italy · Family · January 2024
“The Vik brand risks shooting itself in the foot”
+We did not stay at the hotel, however we did go to both horseride in a group of friends and have the BBQ dinner on separate days. Both were tourist traps: 1) horse ride: we got saddled up and just walked around the (beautiful) property with no explanation, no history no what was going on etc. Language is not an issue, its just there is no excited, no love of the job at hand. 2) the BBQ dinner was awful, the meat was not good at all (we ate well elsewhere over the 10 days we were in Jose Ignacio ), the service was laughable - they were understaffed and some of the team had no idea of what they were doing and could not explain anything on the Vik wines we were drinking. The 2 vegetarians (announced when we reserved) got 2 different salads! no cheese nothing.... Stick to drinks at sunset - and you will be a happy camper! Mr Vik, in the unlikely case you are reading this - your management needs to do a lot better or your brand is going to be tainted
+Exceptional service, very clean and the property is stunning
belladesouza
United Kingdom · Family · January 2023
“Not worth it”
+The setting is beautiful, but the service fails to live up to the expectations and price. Despite only having 12 rooms, the hotel fails to provide a truly personalised service that makes you feel at home. Outside one of our rooms, they started setting up a massive event WITHOUT WARNING THE GUESTS. Imagine our surprise opening the windows in our pyjamas to see a dozen men quite literally outside. Within a metre of our window. We had to spend the rest of the day changing with the curtains closed, as they were also outside our bathroom window (which has no curtains). Please find photos attached. It is important to note that ours was the only room that was boxed in by these structures and again, they did not give us even a warning about it. Much less try to repair the damage done to our last day of holiday. When we brought this up, the manager Guillermina was completely unhelpful and arrogant. She offered no reparations or solutions, not even a bottle of wine or lunch, for our trouble. Another member of staff made the unhelpful suggestion of enjoying the hotel’s common areas , as if that is any comfort for not being able to use the room we paid for. Food is average at best. Most of the
Sunlover3Washington
Group of friends · December 2022
“Skip the BBQ - odd meats and a bit of a scam for tourists”
+Skip the barbecue. Everything was very slow and disjointed,side dishes served well after the mains for example. Also expect some odd meats such as sweet blood sausage. $95 a person (with half payment before dinner). Estancia is a lovely setting so go for sunset and a drink.
alvanto
United States · December 2021
“Staying with the Viks, at-home extravagance is the norm”
+My husband and I stayed for three nights at the Estancia Vik - and we did not want to leave! It was an interesting experience for two reasons, firstly because the weather was very blustery, windy and rainy and secondly because we discovered the morning after we checked in that we would be the only guests for our entire stay. It was like an Agatha Christie novel but in the best possible way. The estancia is sooooo beautiful, if you are an art lover (and of course if you found the Vik brand you probably are), you will love the collected works displayed here. We stayed in the Master suite, which I must say I recommend because its just a lovely room. Huge, dark wood walls, great views, we loved it. We did have a few small issues but I think it had more to do with the fact that we were only two staying at the time, and I believe the hotel was just starting up again in response to the easing of measures in Uruguay. Sometimes the water didnt work, but it only happened three times and was handled fairly quickly so we werent fussed. Food was amazing, everyone who was working there was so personable, so friendly and open, it just made our visit that much better. I am only sorry the weather d
henrym508
United States · March 2020
“A must stay!”
+We had stayed at the Vik in Chile and was very pleased. This Vik lived up to that status. If you have opportunity you need to stay here. It is in the country side where you can watch a polo match and ride horse. A MUST!
Verified traveler
Family · January 2020
+Yes, a bit pricey but worth it for a once-in-a-lifetime experience. This was our first trip to Uruguay and we wanted to experience the Estancia. How lovely to be greeted by our first names and Bauti, who co-manages the Estancia with his girlfriend Sophie, asked about my husband, who was unable to come at the last moment. This kind of personal thoughtfulness was evident throughout our stay. The grounds are exquisite; the rooms amazing. Each has a different theme. We had an excellent dinner, took advantage of the pool and the complimentary horse back riding and soaked up the unique ambiance.