Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 130 reviews.
gretytm96
Solo · March 2026
“Perfect Stay in the Heart of Istanbul”
+I had a fantastic stay at Hotel Erboy and it ended up being the perfect base for exploring Istanbul. The location couldn’t be better. It’s very close to the Istanbul Tram T1 Line and Eminönü Ferry Terminal, and you can easily walk to some of Istanbul’s most famous sites like the Blue Mosque, Hagia Sophia, Topkapi Palace, Grand Bazaar, Spice Bazaar, and Süleymaniye Mosque. What really made the stay special was the staff. Everyone,from the front desk to housekeeping, the restaurant team, and the shuttle drivers,was warm, welcoming, and helpful. My room was cleaned every day and always felt fresh and tidy when I came back after long days exploring the city. During my first couple of days, I was struggling with jet lag, so the hotel’s room service and restaurant were a lifesaver. The food was very good and breakfast had a great variety. The airport transfers arranged by the hotel were also perfectly on time and very comfortable both ways. Overall, the value is excellent considering the location, service, and quality. I would absolutely stay here again.
Scenic62865610823
Family · March 2026
“Disgraceful pricing trap - I’m sharing this to protect other travelers from such scams.”
+I originally intended to leave this feedback only on Google Reviews, but after receiving a shamelessly irresponsible response from the hotel, I decided to post it here as well. I do not want to tarnish the beautiful and friendly image of Turkey, but I believe guests staying at Erboy Hotel must be warned so they never have to experience this again. While the hotel facilities are decent, I must warn all travelers about the predatory transportation service arranged by the reception. We requested a van to Taksim Square (5km away). The reception arranged a vehicle without clearly disclosing that the fare would be 2,000 Lira,roughly 5-6 times the standard market rate. We only discovered this exorbitant price when it was too late to choose an alternative. They also demanded cash only. As a family traveling with a wheelchair user, we relied on the hotel's integrity, but they led us into a trap. In their response, the management claimed it was the "guest's decision to accept the fare." This is a blatant lie. We were never given a fair choice or clear prior notice; we were simply exploited because we didn't know the local rates and had limited mobility. Never trust the reception for transpor
chrispy75-12
Group of friends · October 2025
“4.5 stars - almost 5!”
+I marked this down.5 star due to the tiny bathroom with a raised edge on the shower that i stubbed my toe on daily & the full length mirror facing the toilet (no one needs to see that!!!) the staff are fabulous, happy to help friendly and approachable. the rooms were compact but came with a fridge, kettle with tea and coffee supplies. All rooms have individual air con so you can tailor it to your preference (loved this as i like an icy cold room) beds extremely comfortable. although the bathroom is small the water pressure in the shower is excellent. Daily breakfast is geared more towards the Turkish - very carb heavy and potato/cheese dominant. but those spinach pastry things are to die for and my kryptonite!!! what's really fabulous about this hotel is its location - 1min walk to a tram stop, approx 1km either direction to the spice bazaar or blue mosque, hagia sophia - everything is walkable!!! multiple shops and restaurants are just a step away!! highly recommended place to stay and if i'm ever back here again (never say never) i'd definitely choose this hotel!!
Marilyn
Group of friends · October 2025
+Great hotel. Wonderful staff. Definitely recommend.
Marilyn
Group of friends · October 2025
+Exceptionally clean rooms. Hotel has an amazing staff!!
jm3156
Couple · October 2025
“Second time”
+We are back a second time to this wonderful hotel. Amazing staff, especially Foat, Durban and Ecle guest relations. Spotless hotel and friendly staff. Would definitely come back again
+Very friendly, great breakfast buffet in heart of city close to all the highlights of Istanbul Turkey
Ruma
Group of friends · October 2025
+I recently stayed at Erboy Hotel and had a mixed experience overall. Pros: • The service was generally good, with staff being polite and helpful at the front desk. • The location is excellent , very central and convenient for exploring Istanbul’s main attractions. • The breakfast had a good variety of options and was a nice way to start the day. Cons: • Room cleaning could have been better. It felt like it wasn’t done thoroughly during the stay. • The hotel restaurant/room service was disappointing. The food didn’t match the menu description, and we were served (and charged for) a meal we didn’t order. The chicken was undercooked (pink inside), and when we tried to explain the issue, the staff didn’t understand due to a language barrier. When we raised it with reception, we were told it wasn’t their responsibility. • The single beds are quite small, which might not be comfortable for everyone. Overall: Erboy Hotel has a great location and decent service, but the restaurant experience and room upkeep fell short. If you’re staying here, it might be best to dine out and manage expectations when it comes to room service and cleaning.
Marilyn
Group of friends · September 2025
+Second time here and not disappointed. Will Definitely come again. Friendly staff and exceptionally clean. Breakfast also is excellent.
“Amazing spot”
+Great place! Thank you all!