Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 42 reviews.
Ivelina Zhelezova
Bulgaria · Group of friends · September 2025
“Perfect!”
+Everythink is perfect!!!
maria
Romania · Family · August 2025
“Will probably return and stay here again?🙂”
+Clean, good food , great facility.Host was lovely, chatty and very helpful 🙂
athina
Greece · Couple · August 2025
“Exceptional Stay from Start to finish”
+Outstanding staff, spacious and spotless rooms, relaxing pool with bar serving great cocktails, and a tasty breakfast. Absolutely perfect!
Geanina
Romania · Family · July 2025
“Wonderful family experience!”
+We had an amazing stay - everything was just what we needed for a relaxing and fun family vacation. The staff was incredibly kind and helpful throughout our visit, always with a smile. The pool was a big hit with the kids, who would have spent the whole day there if they could! 🏊♀️ Breakfast was another highlight - very diverse, fresh, and delicious, with options for all tastes. We truly appreciated the warm atmosphere and the attention to detail. Would definitely return and recommend to others looking for a welcoming and family-friendly place. ❤️
Aleksandar
Serbia · Family · July 2025
“All in all one unpleasant experience, the owners of this hotel must be at guests service all the time and help their gue”
+I have to be objective and mention that the hotel is very nice, new and modernly equipped, I have to praise the rest of the hotel staff (bar, kitchen, cleaners) they are all kind and hard-working, except for the hotel owners and reception, the mother and daughter who run the business and are in the hotel and the hotel yard 24/7. Somehow you feel discomfort, as if your every move is being measured, so that you don't make a mistake, that you don't step on something, and that discomfort is felt in the air. Better NOT to pay for breakfast, because you can't eat from the wasps, the quality of the food and selection is 8/10 and when we asked to bring the food into the apartment, more precisely on the terrace, because our children are small, afraid and one child is allergic to insect bites, and that was also a question mark for the hotel, they needed time to decide and allow us.
−I would NOT recommend this hotel to anyone. We had a bad experience with the hotel owners. Namely, when we arrived at the hotel, we had to pay almost 35-40% more than the booked price!! Which we had already paid all by card during the reservation process and we should not have had any hidden costs, and the basic price was NOT small... The problem was that we put 2 adults and 2 children in the application (but as they say we did not specify their age exactly) and up to 2 years old there is no additional fees, and over 2 years old there is an additional fees for children and thats a lot, like for 4 adults, exactly 420e over the price. What is crazy to pay for a family of four, we have the same budget and pay from the same pocket. I am sure that I put the correct ages of my children, because I don't want situations like this to happen. But they claim that I didn't, and that this situation happened to them few times before, that makes me little suspicious by the way. Okay even they were right about ages, here we are again, we've traveled such a long way. We are not making any major changes to a hotel, they knowed we are 4 before we came, except that the side bed needs to be unfolded an
Veronica
United States · Family · July 2025
“Lovely stay”
+We loved our stay af Epicentrum! The rooms feel brand new, spotlessly clean, and so comfortable. The free breakfast was delicious and a great way to start the day. What truly made our experience unforgettable were the amazing hosts,everyone from the pool bar, reception, kitchen, and cleaning staff went above and beyond to make us feel welcome. A big THANK YOU to the entire team!
Ionut
Romania · Family · July 2025
“Nice facility”
+Staff, pool, bar, the size of the room
−It’s not that I didn’t like but I would prefer the bed to be longer and the draining in the bathroom to be more closer to the shower.
Milen
Bulgaria · Group of friends · June 2025
“Еxcellent”
+The hotel is located in a quiet and peaceful place. Clean, cozy and modernly furnished room and bathroom. The room is large and had everything you need and the beds were comfortable.
Nikola
Serbia · Family · June 2025
“Exceptional”
Thomas
Germany · Couple · September 2025
“Sehr schöne Anlage, Zentral gelegen, sehr nettes Personal.”
+Frühstück war sehr gut und ausreichend. Zentrale Lage, Zentrum zu Fuß ca. 8 min erreichbar