Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 20 reviews.
Verified traveler
July 2020
+Personal war sehr bemühmt und höflich! Die Lage top! Essen im Restaurant sehr gut!
Verified traveler
March 2020
“Für eine Nacht ok”
++ kostenlose Parkplätze - Restaurant am Dienstag zu - Frühstück sehr einfach, um 7 Uhr war schon alles leer (Touristengruppe aus China hat aller leer gefegt)
“Sehr entgegenkommend und bemüht”
+Für uns war es perfekt!
“Disappointed”
+The best part about the room was the size and there was a bed for my family of 5. Everything else was very disappointing. There was not toilet paper in the bathroom, appliances were broken and worst of all the shower drain was clogged and didn't drain. When we brought this to there attention nothing was done about it until we complained again. Then they gave us keys to second room so we could use the shower. Other issues, the hotel was supposed to have free breakfast and on our second day nobody was is the kitchen, there wasn't any breakfast at all. This was very upsetting, especially since we are traveling with small kids. Also, the grounds keep randomly busted into our room at night and when he saw us he left. It didn't feel very safe and the accommodations were a joke. I was really hoping for a cozy experience ( which is why we didn't stay in the city of Salzburg) but only for poor service and questional accomodations. Don't waste your time and money here.
+Location is good. Overall was OK but the cleanliness not so good. We can still found used bottle and someone's sunglasses under the bed.
Alessandro
Family · November 2019
+Abbiamo pernottato in 5 di cui 2 adulti e 3 bambini, avevamo un 2 camere molto spaziose e comunicanti, una camera da letto con letto matrimoniale e una camera per i bambini con 4 letti a disposizione. Siamo stati bene come spazi e come pulizia, colazione continentale. Lo consiglio
“Nous aurions aimé rester plus que 2 nuits !”
+L'hôtel est typique, très bien entretenu, l environnement est sublime. Nous avions une chambre avec une superbe terrasse, Spéciale mention aux immenses lits ! Un bonheur !! Le personnel est charmant et souriant, ce qui n est pas le cas dans tous les hôtels autrichiens ! Parking gratuit devant l hôtel et petit plus, le restaurant sur place est pratique ! Seul petit bemol pour le sol de la chambre qui n était pas très propre et les lits pas refaits entre chaque nuit.... Mais a part ça, l hôtel est top !
“Undvik eller ta en pizza för avhämtning”
+Rummet var väldigt slitet. Lakanen av frottékvalitet kändes inte fräscha. Eftersom rummet helt och hållet (även toaletten) saknade någon form av ventilation (svarta, suspekta beläggningar på fönstret och i badrummet) så var man tvungen att ha balkongdörren öppen. Det innebar att vi alla tre vaknade sönderbitna av ilskna mygg. Rummen är inte ljudisolerade för fem öre så man hörde grannens TV mycket väl. Rummet kändes inte heller städat ordentligt. Det låg gammalt skräp i papperskorgen och golvet kändes klistrigt. Vi var inte så nöjda med våra nätter på detta ställe. Restaurangen som ligger i samma hus har god pizza. Men förvänta er inte att få titta på menyn. Uppenbarligen ska man kunna menyn innan man hunnit läsa den för när servitrisen vill ha den så måste man ge tillbaka den. När vi då sa att vi var tvungna att gå någonstans där man hinner öppna menyerna så fick vi en tidsfrist på två minuter. Tacksamt... Däremot ska ni lägga ner tid på att läsa kvittot innan ni betalar. Vi hade blivit debiterade för en extra flaska vin och en öl extra. Konstigt när servitrisen ifrågasatte om vi verkligen skulle dela en flaska vin på två... Ät gärna pizzan på Rocco men ta den som takeaway. Servic
“Super”
+A 20 minutes de Salzbourg. Endroit avec un cadre magnifique.
Verified traveler
July 2019
“Inexperienced hotel owner”
+This hotel was a five minute walk to the lake and a private beach. The lake and surroundings are beautiful. Two of the hotel staff - Sladjana and Ivan were exceptionally friendly and helpful but some of the kitchen staff were not as friendly. One family member is diabetic and required ice to keep the insulin cold and we discovered that the hotel does not have ice. The first time we asked, a staff member went to a local market to buy some. The second time, we were told quite rudely that there is no ice. The rooms were adequate, beds comfortable. The shower in our room was poorly designed,the water soaked most of the bathroom floor after showering. One day, staff came in and removed one of the three beds which we were not using. The next day they brought in another bed, which was a bit of a nuisance. There was also construction going on at the hotel, quite a lot of noise at times. Breakfast was served in a very nice traditional looking dining room but the food left a lot to be desired. Fried eggs were thrown on top of each other in a serving dish, looking quite unappetizing. Attention to detail was lacking - during our eight day stay the breakfast room ran out of black tea, pepper, n