Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 28 reviews.
I6895ISjacquelinec
Couple · March 2025
“Be careful when booking this hotel”
+This hotel was huge disappointment very basic badly needs refurbished u have to cross road to sis hotel for breakfast photos give false image we had to pay more money and change to another hotel to end our hol curtain pole hanging of girl on reception no English corridors filthy this hotel is basically a 2 star
venomenon
Germany · Couple · February 2025
“Cozy refuge in a bustling city”
+A small hotel, centrally located in Hanoi, not far from Old Quarter. The room was clean and pretty, nothing out of the ordinary and not particularly spacious, but also nothing to complain about. The room looked a bit more worn than the photos implied, but it wasn't run-down by any means. We inquired for an early check-in, and while it was unfortunately not possible, we could store our luggage and the receptionist kept us informed about the time the room would be available, which was a nice service. The location is noisy, but in this part of Hanoi, you will probably not find a location that isn't, and with closed windows sleeping was not a problem (the comfortable beds certainly helped). It was a bit unfortunate that breakfast was served in another hotel across the street.
956mostafab
United Kingdom · Couple · August 2024
“Perfect location, perfect stay”
+The Emerald Hotel's location was perfect for exploring Hanoi. We were within walking distance to so many attractions, including the Old Quarter, Hoan Kiem Lake, and countless restaurants and shops. This made it so easy to explore the city on foot and really soak up the vibrant atmosphere. Plus, having so many dining options right on our doorstep was a huge bonus after a long day of sightseeing.
pordalm
United States · Couple · August 2024
“Service with a smile 😊”
+We were so impressed with the friendly and attentive staff at the Emerald Hotel. Everyone from the front desk to the housekeeping team was incredibly helpful and always had a smile on their face. They made us feel so welcome and well-cared for throughout our entire stay. We especially loved the personalized recommendations for local restaurants and attractions. It felt like we had our own personal concierge!!!
lilygO3461TG
Australia · Couple · July 2024
“A taste of luxury in Hanoi”
+Our stay at the Emerald Hotel was pure luxury from start to finish. The room was absolutely stunning, with plush bedding, high-end amenities, and a gorgeous view of the city. We especially loved the deep soaking tub and the luxurious bath products. The hotel itself was equally impressive, with elegant decor, a sophisticated ambiance, and top-notch facilities. We felt pampered and indulged throughout our entire stay.
284kaifa
Italy · Family · July 2024
“A haven of comfort in the heart of Hanoi!”
+After busy days exploring the city, it was wonderful to return to the comfort of our room at the Emerald Hotel. The bed was incredibly comfortable, with soft linens and fluffy pillows that guaranteed a restful night's sleep. The room itself was spacious and well-appointed, with everything we needed to relax and unwind. We particularly appreciated the thoughtful touches like the plush bathrobes and the well-stocked minibar. It truly felt like our own little oasis in the heart of Hanoi.
5lewisk
United States · Couple · June 2024
“A luxurious escape”
+Our room was impeccably clean, spacious. and beautifully decorated, offering a tranquil to unwind after exploring the bustling city. The hotel's location was perfect, putting us within easy walking distance of many attractions . Highly recommend this hotel.
887sunilkumark
Business trip · June 2024
“A hidden gem !!!”
+The Emerald Hanoi Hotel was a hidden gem. We appreciated the convenient amenities and business trip options. The hotel offered unique experiences and culinary delights. The convenient transportation made it easy for us to navigate the city.
kristoc2020
Australia · Couple · June 2024
“Affordable luxury!!!”
+The Emeral Hotel Hanoi offered us affordable luxury in a prime location. The room’s balcony provided stunning view of the city 🏙️ The staff was attentive and added personalized touch that made our stay relaxing and enjoyable. Highly recommend this hotel in Hanoi.
leelahh2020
Canada · Couple · June 2024
“A tranquil retreat in the heart of Hanoi.👍”
+We found the Emerald Hotel Hanoi to be a tranquil retreat amidst the vibrant city. The hotel was centrally located and family-friendly. The rooms were spacious and well-maintained. We particularly enjoyed the charming ambiance and stylish interiors!!!!