Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 37 reviews.
“Lovely welcome to Sri Lanka”
+This was the first part of our stay in Sri Lanka and our host made us feel very welcome-waiting outside for us on our arrival and giving us a choice of rooms in either the original hotel or the new one up the road. The rooms were clean and spacious and the swimming pool was very clean and cleaned every day. I explained that I was celiac and our host made sure that i had a suitable and delicious alternative breakfast. Alongside the fresh fruit and omelette inhad a different sidedish each day-my faourite being the rice noodles with a coconut filling. As well as plenty of delicious fresh Ceylon tea!. We explored the area and swam in the pool, leaving feeling refreshed and invigorated for the rest of our trip..
Levi
Group of friends · April 2024
+Hosts were amazing and spacious rooms
boxinjoy
Family · April 2022
“High quality of sirvice. Nice to meet you!)”
+Nice place for staying in Negombo. Very delicious breakfast. Very hospitable personal. Special thanks to Chandane for help and information on routes, information about real prices for food) and budget mode of transportation. Clean rooms. Recommend to everyone!)
ann_astinudem
Couple · March 2022
“Best for feeling of Sri Lankan culture!”
+Well, I had a workation here for 2 weeks. And I had just fallen in love) There's so warm friendly staff, tasty food, comfortable rooms and a house! ❤️ We had a possibility to work outside, near the pool and cool down after each call:) Breakfast everyday was great and delicious (that could be healthy european cousin, or colorful local one). We had found out a lot about local food, people and traditions due to talking with manager 🥰 I'm happy)
pabhasithr
Group of friends · February 2022
“The stay at emel boutique hotel was amazing”
+Our stay at Emel Boutique Hotel was great. Chandana, the general manager is very friendly and helpful, the rooms where great the, pool was clean and the service is amazing. We had a great BBQ for dinner and a wonderful full English breakfast. Definitely coming back.
FeLi121984
Family · August 2021
“Nice and calm stay”
+Our stay at Emel Boutique Hotel was great. Senith, his mother and the other lady werde very friendly and helpful. Even though the hotel was not busy the last months due to Corona, they did everything they could to make us happy, for example with a clean pool, a delicious breakfast and helping us with the booking of a boattrip in the marshland. The property is situated in a nice and quiet neighborhood away from all the hustle of the city and the mainstream. We enjoyed our stay there as a family a lot and can recommend the hotel to everyone who is looking for a calm and relaxing place to stay after a long day or an exhausting journey
Verified traveler
January 2020
“No”
+Made to wait forever at check in as the manager insisted they don't have our booking and that we did not pay when we already booked and paid them 8 months in advance in hotels.com. Even the next day they argued with us until eventually they either found the booking on their system or hotels.com called them. How can a property be on this system when it does not have proper admin to know when people book there? Not worth the trouble
Iamsonuchoudhary
Business trip · November 2019
“Pathetic - Hotel was locked”
+I had booked this hotel for one of my colleague. When he arrived the hotel gate was locked. He tried to call hotel for 45 minutes not answered. One can imaging when you reach hotel at 3 am and hotel is locked ........... Please booked this hotel if you are a Night Riders. Thanks Sonu
mathusuthananm2018
Couple · August 2019
“Hotel closed even with confirmed booking”
+Stay away from this hotel! I had a confirmed booking and the money was already withdrawn. However when I arrived at the hotel the hotel was closed and calling the number on the gate only resulted in that the hotel said they had no reservations! Can in no way recommend this hotel - the hotel management has not responded to any of my mails.
“Hotel closed no refund - stranded at midnight”
+The hotels says 24 hour check in. However, when I arrived at the hotel around midnight all doors and gates where closed and when I called the number at the main gate the answer was that there where no reservations in my name. This even though the hotel has already charged my bank account. I can in no way recommend the hotel. I have send the hotel mails around my situation with all details regarding confirmation without any answer back!