Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 32 reviews.
Ravindu
Sri Lanka · Family · November 2025
+The view
Ruwani
Sri Lanka · Family · April 2025
“Not a good place for a family stay.”
+Location was good.
−Staff Service was super bad, and the food wasn't worth the money at all. For example, we ordered a Mac & Cheese, which cost 2400/= for a single portion, and it came out so bad. It was too salty and didn't taste like the dish itself. When we told them about it, they took the dish and came back with the same dish preheated. Our two kids ended up in bed without eating anything. When we called the staff, they didn't answer. And the dining area was outside. we were listening to some music, must say not too loud. They came up saying neighbours are complaining, which we can't accept because they had not mentioned all those rules and regulations at the beginning of the booking confirmation. it was our Awurudu holiday, and it's obvious that we need that relaxation and freedom to enjoy.
Abewickrama Disanayaka
Sri Lanka · Group of friends · April 2025
“Very bad stay,”
+View
−only the guy who working as manager there is cheating. Even though we book AC room he says he can not see booked Ac room and he again ask money for Air cooling. He always cheated . All good but that man is vey bad, when i was asking money back he said he will deposit , but he did not,
R
India · Solo · March 2025
+The view from the tent and the staffs. They were very helpful,and it was worth the money..
Ben
Australia · Family · March 2025
+Incredible views from the family room. Food was fantastic Great atmosphere
−Only able to take cash payments
Ushanth
Australia · Family · March 2025
+We recently had the pleasure of staying at Ella Sobaway, and it was an absolutely fantastic experience from start to finish. From the moment we arrived, the warm and professional staff made us feel welcome and well taken care of. Check-in was seamless, and our room was immaculate, beautifully decorated, and equipped with all the amenities we could need. The comfort of the bed ensured a restful night’s sleep, and the stunning view from our window was an added bonus. The location was perfectly set to have a beautiful mountain view and provided a peaceful retreat from the city’s hustle and bustle. Above all, the outstanding service truly set this place apart. Every staff member we encountered went above and beyond to ensure our stay was comfortable and memorable. Their attention to detail and genuine hospitality made all the difference. I highly recommend Ella Sobaway to anyone looking for a luxurious and comfortable stay in Ella. We will definitely be returning on our next visit!
Teak Min Guillaume Oh
Sri Lanka · Couple · February 2025
+The garden, atmosphere. We stayed for whole morning here, had a delicious breakfast, played bedminton. It was magical place for us.
−The hotel is 25 minutes away from the center.
Kunal
India · Couple · January 2025
+This place was amazing, small rooms but enough for a couple, bathrooms were amazing, breakfast was madddd good, and the caretakers are beautiful lads. 5/5 recommend this
Marco
Italy · Group of friends · August 2025
“Siamo arrivati in serata col buio e siamo scappati dopo un’ora pur non avendo un altro hotel in cui soggiornare. Un incu”
+Siamo scappati dall’hotel prima di poter vedere qualcosa che ci piacesse.
−In tutte e 3 le stanze che abbiamo preso c’erano tantissime formiche vive e morte sul letto e sotto le lenzuola. In una stanza c’era anche un grosso ragno e quando abbiamo avvisato il titolare hanno reagito come se fosse tutto normale, hanno aspirato e ci hanno detto che le camere erano pronte anche se gli insetti erano già tornati. Senza contare le lenzuola tutte macchiate.
Martino
Italy · Family · August 2025
+La titolare si è mostrata molto in gamba, elastica e sorridente. Ci ha trovato in men che non si dica un trasporto per andare a Ella in piena notte. I prati della località erano bellissimi