Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 25 reviews.
Stella
United Kingdom · Couple · May 2026
“Impossible location unless you are a hiker or a goat!”
+We didn't actually stay. So I've given average scores for things not used. We arrived but immediately rebooked. Our first impressions of the room was ok, though we didn't inspect it. The host was very welcoming and disappointed we weren't staying. We did pay for the booking, however, the location was impossible for us. This is not mentioned in the description. We made the owner and booking.com aware of this.
−Unfortunately the access to the property is very difficult. It is high up a steep mountain. You need to be a goat to access it. The tuk tuks cannot get to the property. They have to stop 100ft below. Then there is a dirt track and random stones to climb up. There is another way up/ down to the lane which has some step steps but still on a dirt path, and still high up the mountain. This was impossible with luggage. We immediately searched and rebooked another place in the centre of Ella. It resulted in lost time and disrupted our plans.
Didier Larcher
United Kingdom · Solo · May 2026
+Family is ever so friendly and helpful. They even sowed ripped shorts for me. Massive room Comfortable beds Terrace area is big, table, chairs and deckchairs a and had a power socket near the table Shampoo and shower gel in big bottles Hot water is fast Good breakfast and dinner
−WiFi is very slow, we had to use our mobile data
Jiji
United Arab Emirates · Group of friends · February 2026
“Do not recommend - Misleading location!”
+The food that our host cooked for us was quite nice.
−- Overall, DO NOT recommend as the host was unreachable, the room was very average and the location was far. - The location given is incorrect, it's 3 kms away and far from the city. Tuk tuks will not go there and it's very difficult to commute. We had to walk up the road in the evening which was quite scary as there are no streetlights. Or you will be dependent on the host to always arrange transportation. - No food options near the stay. - On day 2, we were told that the payment had to be made in cash. We assumed that it was paid via our card. When we asked for a card option, we were told that an additional charge would be placed on it. - No mosquito nets in the room and there are small insects like cockroaches, etc that will enter.
Christine
United Kingdom · Couple · February 2026
“Charming host and great value huge room in a slightly tricky location”
+Lovely host and peaceful location with a huge room
−Narrow road was impossible for cars so we had to take a tuk tuk to the bottom on the day we left. As a pro, the narrow road added to the tranquility
Vidyarthi
Sri Lanka · Couple · August 2025
+We truly enjoyed our stay. The location was ideal, providing convenient access to nearby attractions. The food was outstanding, offering a wide range of tasty dishes that went beyond my expectations. The room was extremely comfortable, perfect for a relaxing getaway. A special thanks to Mrs. Damyanthi, whose friendliness and helpful guidance led us to some amazing spots. Her suggestions made our trip all the more memorable.
Venica
Australia · Group of friends · June 2025
“Superb”
Gala
India · Family · May 2025
“Exceptional”
+The property is unique to say the least. The host is extremely warm and made my family feel very comfortable. She even helped me with special requests and guided us to the house. The breakfast was delicious. Highly recommend this house.
−The location is on a hill, which is quite slopey. But it was totally worth it.
Anna
United Arab Emirates · Family · April 2025
“Exceptional”
Stefania
Romania · Family · March 2025
“Amazing”
+An truly amazing place to be ,a peace of heaven Food was amazing we really enjoyed every moment spent on the property
Savannah
United Kingdom · Family · February 2025
“Superb”
+We loved our stay here. The property is a very nicely presented homestay, with a separate entrance to the part of the house used by the family, on the side of a steep hill, surrounded by forest. The host is very kind and attentive, and it was lovely to see and hear the animals around us. The included breakfast of fresh fruit, pancakes/omelette and toast was great. The stay was excellent value for money.
−We have no criticisms of the property at all, but visitors should be aware that it is a homestay, and is in quite a rural location, only accessible on foot for the last 100m or so, along a muddy and rocky path. Because the hill that it's on is very steep, it can only be reached by tuk tuk and not by car. We did walk into Ella once, but it took us closer to 1 hour (down one steep hill and up another), rather than the 35 minutes taken by other reviewers. It is a reasonably pleasant walk, but is unlikely to be a walk you'll want to do more than once or twice. Overall, we had a wonderful stay.