Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Vicky
United Kingdom · Solo · October 2026
“Would recommend, lovely atmosphere, friendly and helpful staff, delicious food.”
+The location was perfect for where I needed to be the following day. On arriving received a warm welcome and all the staff were very friendly. The food was delicious and a really good choice on the menu. Room had everything I needed and was clean.
−The room looked a bit tired, but the main fact it was nice and clean.
M
United Kingdom · Family · October 2026
“very good value, friendly staff, loads of parking”
+young lady who greeted us on arrival very friendly and very clear on instructions , rooms a good size and nioce shower
−the coffee machine in my room and that of my son was not good, but thats only negative. Oh yes, we did think there was a restuarant for breakfast but all closed up when we went downstairs, but close enough to Chester where we got some food
N Hanna
United Kingdom · Solo · October 2026
“Better than you'd probably expect given how affordable it is”
+The staff were absolutely lovely and a definite highlight of the stay. They were so bright and cheery and seemed to genuinely enjoy their job which is really refreshing. The location was the main driver for our booking as we were staying for a wedding but it isn't really near anything. They don't do breakfast but there's a 'cafe' (butty van with a gazebo) round the corner the staff directed us to and they did a lovely cheap breakfast as a stomach liner. Can't fault it. The room was spacious for what it was and has a smart TV with netflix which is good. The room was warm but with windows that actually open so you can have it cool or hot.
−The bathroom was very dated and the shower is perhaps a little too cosy and easily floods the floor outside It'd be nice if there was a safe for valuables
Cath
United Kingdom · Couple · September 2026
“Fitted the bill well.”
+Location, comfort and cleanliness.
−A breakfast option would have been a plus.
Harriet
United Kingdom · Solo · September 2026
“Warm friendly welcome, wonderful evening meal.”
+The food in the evening was wonderful - really high quality and clearly cooked to order. The home-made sticky toffee pudding is highly recommended! I was made to feel really welcome and had no concerns about being a solo traveller.
Richard
United Kingdom · Couple · September 2026
“Value for money stop over with helpful and friendly staff exceeding expectations”
+Helpfulness of staff. Helped sort me watching football match on tv. Provided useful info. for local breakfast.
−Smell of Polish in bedroom.
Coghlan
United Kingdom · Group of friends · August 2026
“Warm welcome and a comfortable stay”
+Good location for a wedding at Cardenas Park
−Great to have fresh milk and a Nespresso machine in the room
Matteo
Italy · Group of friends · August 2026
+I’ve visited the structure in the first week of July with a group of friends, everything’s was super!
Carol
United States · Group of friends · August 2026
“In short, a genuinely welcoming hotel with outstanding hospitality, comfortable rooms, and staff who go the extra mile t”
+Alex was a kind, knowledgeable, and exceptionally welcoming host. My husband and I were visiting with our daughter, who is relocating to the area from the USA, and Alex went above and beyond, offering excellent advice on finding a home and even recommending where she could purchase a car. We stayed for three nights, and from the moment we arrived, every member of staff was warm, attentive, and genuinely hospitable. We also dined in the restaurant one evening and thoroughly enjoyed the experience. The rooms were comfortable, and provided everything we needed for a very pleasant stay.
Emmanuel
United Kingdom · Couple · August 2026
“Grea, comfortable and secure place to stay. Good value for money”
+Great place to stay if you’re heading to Carden Park hotel for an event like we were. Bed was comfortable, shower was hot and staff were nice. Free car park and we felt secure.