Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Steve
United States · Family · November 2026
+Super friendly staff, that seemed like they were there to greet you, even when it was before or after the front desk was supposed to be available. They were very helpful with directions as well as restaurant suggestions. The suite was also bigger than expected. Two rooms with two mattresses in each, a central area with a table, chairs and TV, and a whole other room that you can put out futons. So while tight, you could theoretically sleep 6, comfortably. The entry way contains the kitchen area, washer/dryer and the entry to the separate toilet and then the sink/shower area. It was super comfortable for just 3 people.
−That we had to leave the hotel.
Zhi Ying
Singapore · Family · October 2026
“Enjoyable with family”
+It’s nice and cosy. Toilet was clean. Many convenience stores around. You san was extremely friendly and helpful, made the stay very good.
−Nothing
Delphine
Belgium · Family · October 2026
“Loved it!”
+The staff were incredibly kind and took great care of us. The apartment was lovely, with two separate bedrooms, and it was very well soundproofed. The location was also great: situated in a quiet neighbourhood, yet surrounded by plenty of restaurants. The metro station was only a couple of minutes’ walk away and everything was at max 30 minutes distance. We loved our stay!
−Nothing
Coetzee
New Zealand · Solo · October 2026
“We had a lovely stay. Everyone was so friendly and willing to support”
+It’s close to convenience stores and train station and easy travel to Shibuya and Shinjuku. Quieter neighbourhood which was really lovely!
−We were 4 people staying, sure 6 can work but might be a bit tight.
Rodrigue
Australia · Family · October 2026
“We will come back!”
+Everything. It’s our second time staying in and it has everything we wanted. Big thank you to all staff who accommodated us and were extremely flexible with us!
Nicolina
Australia · Family · October 2026
+It is in a quiet location with a train station close by and plenty of restaurants, Lawsons and 7 elevens. The rooms are spacious and the staff are incredibly friendly and helpful.
JeJe
Canada · Family · October 2026
+The size of the room is very comfortable for 4 adults. Having a good washer with drying function is handy.
−The bed size is on the small side but no complaints for the price I paid.
JYUN JHE
Taiwan · Group of friends · October 2026
+A wonderful stay! The staff were incredibly friendly and welcoming, and the location was very convenient for getting around. I highly recommend this place to anyone looking to explore Tokyo!
Rebecca
Australia · Family · October 2026
“I will definitely stay here again!! It really made me fall in love with Japan staying here for the final stretch of our”
+This property is perfect for families. We had the two bedroom with a balcony and there was plenty of space for our family to come back and relax after a big days of exploring. It’s also close to Asakusa and Ginza and close to the train line. Staff at the property are so warm and welcoming and took the time to show us how to use everything in the property even when we checked in quite late. The hotel is also near a number of local food eateries and convenience stores. We had an excellent ramen about 3 min walk away! Absolutely loved our stay at East Square Tokyo and got to experience a quieter side to Tokyo than the hustle and bustle of other areas.
−Absolutely nothing!
Timothy
United States · Family · October 2026
+Check in was really easy and front desk staff was very friendly and showed us to our room and how to use everything that we would need. Room was very clean and comfortable. A little small for a family of 5 but expected in Japan. Had free water and coffee with snacks in the main lobby. Location was great as it was close to a couple of train stations, probably like a 3 min walk which got us to places we wanted to go to.
−Nothing