Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 26 reviews.
Richard
United Kingdom · Family · February 2026
“Exceptional Staff Made Our Holiday Unforgettable”
+We stayed at Duja Chalet Hotel for 5 nights as three families, and we had an absolutely fantastic time! The hotel’s location is perfect , very close to the ski lifts, which made everything so easy and convenient, especially with children. It really made a difference to our holiday. What truly made our stay special was the staff. We have never experienced such genuinely lovely and attentive service from everyone , from reception to the restaurant team to the cleaners. Every single person went above and beyond to make our holiday memorable. Thank you so much for everything. We had the best time and would happily return!
Ickin
United Kingdom · Solo · January 2026
+Great location right on the slopes for ski in and out, also kindly let me do a late checkout so I could ski longer on my final day
Sharif
United States · Solo · December 2025
+Great location next to the upper ski lift with wonderful facilities. The staff was amazing and so friendly. From Buket and Kamer at the front desk, to Ibrahim in the restaurant and the managers Ahmed and Sinal, everyone was so welcoming and helpful.
−Nothing.
Mehrekula
United Kingdom · Solo · December 2025
“Great Experience, Wonderful Team”
+Amazing rooms, great food, and a perfectly located place. I had no skiing experience before coming here, but the lessons were excellent , after just two sessions I was able to ski on my own. Huge thanks to Gokhan and all instructors for his patience and great teaching. Sinan, the manager, was incredibly kind, professional, and always helpful, and Sinan Bey was very attentive as well. Honestly, all the staff were amazing and made me feel truly welcome. Highly recommended! Solo travel safe!
−All amazing!!
Burak
Türkiye · Couple · March 2025
+Foods are delicious, people are friendly and helpful
Berkay
United Kingdom · Couple · March 2025
+Location is great. Complimentary skipass is good value,food was delicious
−I stayed here before,all phones were dead at the hotel,normally they clean rooms everyday but this time they weren’t
Mervin
Singapore · Couple · March 2025
+An almost ski in ski out hotel with spectacular view right from our room. The warmth & kind hospitality of the staff was marked by top notch service. Special thanks to Mr Kamer for his excellent & professional services extended to us during our stay. Skiing here was good with wide slopes snd good terrain. And we relished every meals at the buffets where the variety & quality of the food impressed us daily. We had a great time here!
−None
Hamza
Qatar · Family · February 2025
“Amazing, perfect, astonishing customer service and unwavering support from Mr Sinan operation manager, reception staff,”
+The staff, starting from reception till everyone else in his amazing hotel. Mr sinan the operation manager makes you feel like you are a member of the family. These guys are the best I have ever seen in turkey. No words to describe how thankful i am to these guys honestly. Thank you from the bottom of my heart and be sure this is from now on my unique destination each year for the ski trip
−Nothing nothing at all, all perfect
Zeynep Bala
Türkiye · Family · March 2024
+Great staff, excellent location
Hakan
Bulgaria · Solo · February 2026
“Fena değil”
+Teleski’nin hemen yanında. Çalışanlar genel olarak güler yüzlü. Akşamları after ski party, 17:00’de brunch, bazı akşamlar canlı müzik oldukça keyifli.
−Pahalı ve 5 yıldızlı bir otele göre oldukça yetersiz ve lezzetsiz yemek çeşitleri var. Odalar çok eski, yenilenmeye ihtiyacı var. Kaldığım odanın kliması bozuktu, içerisi sürekli sauna gibiydi. Hava muhalefeti nedeniyle çıkış günümüzde uçağımız iptal oldu. Kaldığımız odayı uzatmak anlamında hiçbir destekleri olmadı. Resepsiyonların yapmadı gereken en temel iş olan oda ayarlama işini farklı bir telefon numarası arayarak bizim yapmamızı istediler. Bu konuda böyle eski bir otelin çok amatör olduğunu gördüm.