Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 48 reviews.
Noelia
Spain · Family · July 2025
“The location and street are great but our room and bathroom were not the rooms in the pictures.”
+The location
−The pictures on the post are not real. The furniture is old and in bad condition: the chair was tearing, the bed frame was dirty. Some of the towels had stains. The advert post said there were coffee maker and hairdryer in the property and there weren’t. There is only one light in the room, and it’s really weak light. We had to use our phones to have useful light in the room.
Colette
Ireland · Family · June 2025
“Very good”
Joy
United Kingdom · Family · May 2025
“Ok but wouldn't stay again”
+Location was great - the street is right on Euston station. When we found it, the guy who was there let us leave our bags a couple of hours earlier than check in. Kettle with cups coffee and tea (only 1 spoon) was available when we arrived.
−The communication on booking.com was non existent. Once we got the WhatsApp number it was a little better but Emily was not helpful really - leaving it right until the last minute (literally) before sending us the details of where it exactly was and how to check in. On the first night we had 4 missed calls at 1am from the owner which was well weird. The room had clean bedding and was adequately cleaned but the stairway and entrance was rotten. The room itself was small, with broken blinds and the shower was tiny with only a trickle of water.
Shay
Israel · Solo · May 2025
“Nice and cheap place to stay in a central location”
+The room was nice and clean, private toilet/shower and a lift. Easy check in There's a coffee/tea station in the room, and the location is very central It was good for my needs (resting after a long travel)
−Not a lot of floor space in the room (mostly beds) There's only a little narrow table to sit on, so not really fitting for having a meal, specially if you're not alone.
Mayur
India · Group of friends · May 2025
“Exceptional”
+Location was very near to Euston station and is quite centrally located. The perso at the room was very supportive. Room was quite neat. Coffee was availaible. Bed was comfortable. Good for 4 people.
−Everything was fine. Except some small issues with the toilet drain. Weak wifi in the room.
Stephanie
United Kingdom · Business trip · May 2025
“Great option to stay in London !”
+LOCATION - great room w private bathroom, quick check in. The flat was incredibly quiet, making it the perfect place to rest after a long day.
Nataly
Sweden · Family · April 2025
“Good location but need improvement”
+Good location. The bathroom was nice. The beds were comfortable. The refrigerator was good size. The size of the beds were good.
−When we arrived the bedsofa wasn't prepared. We had to go out in the stairwell and look for clean linens. The room was a bit dusty. We were five people but there were only two glasses, four cups, two small spoons and one big spoon. It would have been great if it were enough for everybody. There weren't any handsoap, dish soap and dish brush. It was difficult to tell from the pictures from booking.com which room we had booked. There was only one bunk bed and a bedsofa but when we booked the add said it was two bunk beds and a bedsofa. Luckily the beds were relatively wide. The elevator was out of order sometimes and one of us had difficulties go in the stairs. We never met the host and sometimes it was difficult to get in contact with them. The only way of contacting was with messages.
Aleksandra
Belgium · Family · March 2025
“NEVER STAY IN THIS SHITHOLE!!!!”
+Nothing, don't stay there!!!!!!!!!!!!!!!!!!!
−NEVER STAY THERE!!!! I lost money (over 1,2K euro) and I was left without the accommodation for my family thanks to this shithole. After my "stay" they contacted booking.com and said they canceled as we didn't appear there. Which is of course a lie!!!!! Inconsistency of the existing condition with the offer on booking.com: 1. Room was full of mold that was not removed for a very long time - see pictures. 2. The worker spray the mold while we were in the room, we couldn't stay there as we couldn't breathe. We asked for other room and they didn't have any. 3. The ladder for the upper bed was demolished and it was in front of a glass table. WTF?!?! 4. 2 out 4 chairs was demolished and my husband almost fall down while trying to sit on one of them. The lady in this "hotel" said, that she know about it but she still put them there!!!! WTF x2 5. Contact via whatssaap was terrifyingly bad. See yourself on pictures. Additionally - The lady that greets us in the Drummond rooms couldn't speak english. (So her partner came to our room naked, covered just in towel!!!! How ridiculous is that?!?) The whole experience was stressful, unpleasant and shocking. I hope the Citizens Advice will help me
Joel
United Kingdom · Group of friends · March 2025
“Very good”
Artur
Poland · Group of friends · September 2025
−Pokój nie nadaje się dla 5 osób. Po rozłożeniu łóżka nie było w ogóle miejsca. Łóżko było pęknięte. Roleta okienna rozwalona. Zdjęcie pokoju zrobione z lustrem dla optycznego powiększenia. Na wyposażeniu 1 łyżka.