Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Jennifer
United States · Couple · October 2026
5.0“Was pleased bc of location to medical procedure but disappointed in the room, and felt uncomfortable with many employees”
+Location
−Too many staff up all night
Kathryn
United States · Solo · October 2026
2.0“Not worth the cost at all. Definitely over priced”
−Room smelled like cigarette smoke. Outside was very loud. I didn’t feel safe at all. The room was clean but the walls need painting and rugs are very stained. A lot of fruit flies in the room.
Rachel
United States · Family · October 2026
1.0“We did not feel safe enough to stay the night. Many people smoking standing outside of their rooms”
−We did not feel safe staying there and did not stay the night. There were many people smoking outside of their rooms in the parking lots and mingling around. They appeared disheveled (not wearing shoes) and lost. We did feel safe and did not stay the night. The front desk worker would not refund our money because we booked through booking.com. I will not be using this sight (booking.com) ever again.
Rebecca
United States · Family · October 2026
1.0“Never again”
+Room was extremely damp and smelled.
−Location
Jamie
United States · Couple · October 2026
1.0“Terrible”
+The location was convenient.
−The staff that checked us in was not friendly only spoke one word sentences asking for my ID and telling me the room number. There were numerous people lingering as we walked into our room. Upon opening our room there was a half empty coffee cup in the window sill. The blankets sheets and towels were all stained. There were holes in the wall, blood splatters on the walls. No microwave. People were outside screaming and fighting all night long. Very terrible experience
Francis
United States · Couple · October 2026
6.0“We’re pretty basic. Your electronic outlets were way below basic”
+No breakfast
−Poor outlets for phone charger and computers.all were loose and not functioning
Bonnie
United States · Couple · August 2026
7.0+It was close to our party. The room was clean and comfortable.
Olimpia
United States · Solo · August 2026
10.0“Friendly comfortable an overall good place today stay”
+Very nice people at the front desk anytime I needed something. They had no problem giving it to me in my opinion with the rooms I can say that they're not perfect OK but for the price it's fine. It's a room like myself during the season the summer season I'm barely in the room so everything works out. The beds are the bathrooms are perfectly fine so I know many people say they don't like it but I myself I keep going back there and I just believed that people have high expectations for places like downtown Dover but if like in my opinion, if you want accommodations like that, then you have to go to larger hotels Holiday Inn Hilton suites the Marriott yes you'll pay more but that's how you want your accommodations possibly cause that's what you used to then you need to book a lot earlier and you will have all that you need and want but as for me, I've never had a problem at the downtown over and never had a problem with the staff or the cleanliness in the rooms however I do admit that some of the rooms you know need to be painted better some of the headboards for the bed you know they're older and have marks on them but again it's not like a Holiday Inn so it's either you take it wil
−Everything was perfectly fine
Rishu
United States · Solo · August 2026
9.0+The bed was comfy.
Josiah
United States · Couple · August 2026
5.0“I liked the property! However, the staff was not helpful at all. I almost never leave a bad review, but the guy at the f”
+The location is the best part of the property. Close to downtown Dover with great food and drink options.
−I liked the property! However, the staff was not helpful at all. I almost never leave a bad review, but the guy at the front desk said it was 24/7 front desk service, but nobody was ever there. One time I had to wait about 10 minutes for someone to show up. Then the other time it took so long that I just left. I usually never even have to go to the front desk because I pay online through either a Hilton or Marriott app and then I get the digital key, so maybe this is just how hotels are now and nobody is ever at the front desk? If that’s the case, I apologize! However, I doubt that’s the case. The staff was far from helpful. But other than the poor and careless service by the gentleman at the front desk who was almost never available, the stay was good and the location is good. Price is fair. If this hotel could improve something, it should be the service, staff, helpfulness, and the cleanness of the room.