Down Hall Hotel

Name: Down Hall Hotel
Address: Hatfield Heath, Bishops Stortford, CM22 7AS, GB

8.9Very good1,202 reviewsSee rooms

Hotel

Hatfield Heath · Bishops Stortford

Facilities at a glance

Free Wi-Fi
Parking
Hot tub/Jacuzzi
Room service
Daily housekeeping
Family rooms

About this place

Luxurious Country-House Setting Nestled in a picturesque 110-acre estate, Down Hall Hotel & Spa offers elegant rooms with garden views and top-notch amenities. Culinary Delights and Dining Options Indulge in international cuisine at the modern Grill Room Restaurant, or enjoy al fresco dining at the Terrace Restaurant. Don't miss the chance to savor afternoon tea or request a delightful picnic in the hotel's grounds. Relaxation and Wellness Facilities Unwind at the Eden Spa with luxury treatment rooms, sauna, steam room, and a hydrotherapy pool. For fitness enthusiasts, the gym boasts innovative equipment for a rewarding workout experience. Experience luxury and relaxation at Down Hall Hotel & Spa. Book your stay now for an unforgettable getaway.

Choose your room

Pick check-in and check-out to see live room prices.

9 room types

Choose your room
Room type	Guests	Show prices
Double Room 15 m²Queen bed	Sleeps 2	Show prices
Executive Double or Twin Room 20 m²2 × Twin beds, King bed	Sleeps 4	Show prices
Prestige Double Room 18 m²Queen bed	Sleeps 2	Show prices
Deluxe Double or Twin Room 20 m²Queen bed	Sleeps 3	Show prices
Superior Double Room 16 m²Queen bed	Sleeps 2	Show prices
Classic Double Room 16 m²Queen bed	Sleeps 3	Show prices
Estate Patio Room 20 m²King bed	Sleeps 2	Show prices
Suite 22 m²Queen bed	Sleeps 2	Show prices
Family Room 20 m²2 × Twin beds, King bed	Sleeps 4	Show prices

What this place offers

Internet

Free Wi-Fi

Parking

Pool & wellness

Spa
Gym
Sauna
Hot tub/Jacuzzi

Food & drink

Restaurant
Bar
Breakfast
Room service

Services

24-hour front desk
Daily housekeeping

Family

Family rooms

Accessibility

Accessible
Elevator

Outdoor

Garden
Terrace

General

Pets allowed
Non-smoking rooms

Activities

Children's playground
Tennis court

Location

Address
Hatfield Heath, Bishops Stortford, CM22 7AS, United Kingdom
8.3 km from the center of Bishops Stortford

Questions about this stay

Quick answers from the information this property gives us.

What are the check-in and check-out times?
Check-in from 15:00. Check-out by 11:00.
Is Wi-Fi included?
Yes, this property lists free Wi-Fi.
Is parking available?
Yes, this property lists parking. Check the room offer for any fee.
Can I add breakfast?
Breakfast is available with selected room offers.

Guest reviews

8.91,202 reviews

Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.

Cleanliness8.0

Service8.7

Location9.0

Room quality8.5

Amenities8.5

Value for money8.0

Food and drink8.3

Yulia
United Kingdom · Couple · November 2026
8.0
+Location, style, character, quality
−Too hot (heating)
david
United Kingdom · Couple · November 2026
10.0
“Fantastic- we took 2 dogs and they were welcomed and we all had the most amazing time”
+Amazing rooms and location
−Nothing
Mathew
United Kingdom · Couple · October 2026
9.0
“Relaxing and a special occasion was enjoyed.”
+Everything was stunning! The garden room food was stunning! The staff was so helpful
−The only thing we feel we need to say is that we had a leak in our bedroom so we were moved to another room, which we were told would be exactly the same but it wasn’t. The new room was a lot smaller without the roll top bath and walk in shower. When we discussed this with reception, the manager didn’t speak to us directly and told the reception member of staff that this was the only room available and we couldn’t go back to the original room due to health and safety. The next day we were informed that our original room was an upgrade, but we didn’t know this and we now feel that we were essentially downgraded to a standard room for something that wasn’t our fault. However, we are otherwise very happy with the stay. Not only was it my partners birthday, but we also got engaged while we were there so this was why we felt some of the shine was taken from that moment .
Keith
United Kingdom · Couple · October 2026
10.0
“Excellent”
+Quite beautiful and very tranquil
−Nosey conference people and not controlled by hotel staff conference is a good income but don’t forget the paying customers
Caner
United Kingdom · Couple · October 2026
7.0
“Nice grand location. Sweet staff. Quite remote”
+Staff were nice - the building and grounds were grand. Breakfast was nice too!
−Dinner was bad - very pub like food. Service was slow and poor, the hotel is a wedding/ events venue but seemingly not set up to take the capacity it was taking for dinner/ breakfast.
Hannah
United Kingdom · Couple · October 2026
8.0
“Beautiful hotel and delicious food, but the spa disappointed”
+We stayed for one night to attend a wedding and thought the hotel was absolutely beautiful and clearly well cared for. The grounds were lovely to explore, with some magnificent ancient trees. Our room was spacious, beautifully decorated and comfortable, with a lovely bathroom. The food was absolutely delicious. We would happily stay at the hotel again.
−The room was quite hot, with no effective way to cool it down. The spa experience the following day was also disappointing. There weren’t enough loungers for everyone, so I spent most of my visit outside on one without a cushion. When I asked for cushioning, I was told it wouldn’t be brought out, yet cushions were later provided for other guests. That inconsistency left me feeling poorly treated. Although I would return to the hotel, I would be hesitant to use the spa again.
lorretta
Australia · Couple · October 2026
10.0
“Very nice”
+Beautiful hotel. Restaurant good Amazing
Alex
United Kingdom · Solo · October 2026
6.0
“Seriously Underwhelmed”
+Pretty hotel. Its in a nice location and the staff were freindly. If you wanted somewhere quiet and that provides an old wooden english feel this will hit the mark.
−If your paying the money for a first rate hotel, you should get a first rate experience. You cant get food after 9pm, there nothing in the room except water. Sure its pretty, and you get that old English feel. But avoid this place if you are travelling late. Its more like a stately house than a hotel.
Andrew
United Kingdom · Family · October 2026
10.0
“Excellent place to stay”
+Beautiful and neat apartment with needed all amenities
Phoebe
United Kingdom · Couple · September 2026
10.0
+Gorgeous hotel. Amazing room
−Difficult to get room service/ answer from reception

Good to know

Check-in & check-out
Check-in from 15:00 · check-out until 11:00
Pets
Pets on request

Facilities at a glance

About this place

Choose your room

9 room types

Double Room

Executive Double or Twin Room

Prestige Double Room

Deluxe Double or Twin Room

Superior Double Room

Classic Double Room

Estate Patio Room

Suite

Family Room

What this place offers

Internet

Parking

Pool & wellness

Food & drink

Services

Family

Accessibility

Outdoor

General

Activities

Location

Address

Questions about this stay

What are the check-in and check-out times?

Is Wi-Fi included?

Is parking available?

Can I add breakfast?

Guest reviews

Good to know

Check-in & check-out

Pets

Guest reviews