DoubleTree by Hilton West Edmonton

Name: DoubleTree by Hilton West Edmonton
Address: 16615 109th Ave, Edmonton, T5P 4K8, CA

8.5Very good683 reviewsSee rooms

Hotel

16615 109th Ave · Edmonton

Facilities at a glance

Free Wi-Fi
Parking
Gym
Room service
Laundry
Family rooms

About this place

On-Site Restaurant and Bar Indulge in delicious cuisine and drinks without leaving the comfort of the hotel at the on-site restaurant and bar. Modern Amenities Relax in style with free Wi-Fi, a 42” flat-screen cable TV, and a mini fridge in every air-conditioned room. Leisure and Business Facilities Take advantage of the 24-hour indoor pool and fitness center, as well as the convenient business center. Book now to experience the convenience and comfort of DoubleTree by Hilton West Edmonton.

Choose your room

Pick check-in and check-out to see live room prices.

13 room types

Choose your room
Room type	Guests	Show prices
Queen Room with Two Queen Beds - Non-Smoking 31 m²2 × Queen bed	Sleeps 4	Show prices
Junior Suite 46 m²King bed, Sofa bed	Sleeps 4	Show prices
One-Bedroom Suite 56 m²King bed, Sofa bed	Sleeps 4	Show prices
King Two Bedroom Suite 56 m²2 × King bed, Sofa bed	Sleeps 6	Show prices
One-Bedroom King Room with Bath Tub - Mobility Accessible 31 m²King bed	Sleeps 4	Show prices
King Room Hospitality Suite 56 m²King bed	Sleeps 4	Show prices
King Room - Split Level 31 m²King bed	Sleeps 4	Show prices
Room, 2 Bedrooms 2 × King bed	Sleeps 6	Show prices
Presidential Suite, 1 King Bed King bed	Sleeps 4	Show prices
Suite, 1 King Bed with Sofa bed, Non Smoking King bed, Sofa bed	Sleeps 4	Show prices
Room, 1 King Bed King bed	Sleeps 2	Show prices
King Room - Non-Smoking 330 m²King bed	Sleeps 2	Show prices
King Room - Accessible - Roll-In Shower 31 m²King bed	Sleeps 4	Show prices

What this place offers

Internet

Free Wi-Fi

Parking

Pool & wellness

Indoor pool
Gym

Food & drink

Restaurant
Bar
Breakfast
Room service

Services

24-hour front desk
Concierge
Laundry

Family

Family rooms

Accessibility

Accessible
Elevator

General

Pets allowed
Non-smoking rooms

Location

Address
16615 109th Ave, Edmonton, T5P 4K8, Canada
6.3 km from the center of Edmonton

Questions about this stay

Quick answers from the information this property gives us.

What are the check-in and check-out times?
Check-in from 16:00. Check-out by 12:00.
Is Wi-Fi included?
Yes, this property lists free Wi-Fi.
Is parking available?
Yes, this property lists parking. Check the room offer for any fee.
Can I add breakfast?
Breakfast is available with selected room offers.
Does the property have a pool?
Yes, this property lists a swimming pool.

Guest reviews

8.5683 reviews

Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.

Cleanliness10.0

Service6.9

Location10.0

Room quality6.0

Amenities9.0

Value for money5.5

Food and drink10.0

Siddharth
Canada · Couple · November 2026
7.0
+Friendly attentive staff, quiet location
−The bed, the nickel and diming, the auditory lack of privacy
Utsav
Canada · Couple · October 2026
6.0
−No microwave and very old coffee machine
Elda
Canada · Couple · October 2026
9.0
“Attractive, pleasant accommodation with very nice staff”
+It is an attractive hotel, close to the West Edmonton Mall, and the staff seem very pleasant and helpful.
−We ordered room service the first night as our flight was late arriving and we were tired and didn’t want to go down to the restaurant. The food was delivered quite promptly which was nice, but came in a brown paper bag and was not very appealing or particularly tasty.
Gevorgyan
Canada · Family · October 2026
1.0
“Booked Room Unavailable, Unforgettable Stress and Discomfort, and Still Waiting for a Refund.”
+I had an extremely disappointing experience at DoubleTree by Hilton West Edmonton on October 17, 2026. I booked and prepaid for one night in a room with two queen beds for two adults and two children. When we arrived and opened our room door, we were shocked to discover only one bed. We immediately returned to reception. The receptionist, who appeared to be the manager, apologized but explained that the room type we had booked was unavailable. Instead, he offered a folding bed or other alternatives that were significantly different from what we had reserved and paid for. We could not accept these arrangements for our family. What made the situation even worse was the treatment we received. I politely requested written confirmation that the hotel could not provide our booked room. Although the manager initially agreed, I had to insist for approximately 30 minutes before receiving a written response. During this frustrating exchange, he even threatened to call security if I did not leave. We ultimately left without staying because the hotel could not provide the accommodation we had purchased. Earlier that day, I had also spent approximately 2-3 hours contacting Booking.com and its i
−What I disliked most was the entire experience my family and I had after arriving at approximately 9:00 PM. We were tired and simply wanted to check in, get some sleep, and wake up early the next morning for our already planned activities. Instead, we were unpleasantly surprised to discover that the room provided did not match what we had booked and paid for. Nobody at reception informed us beforehand that our reserved room type was unavailable. We had to discover this ourselves after opening the room door. What followed was even more disappointing: the manager’s attitude, the lack of a reasonable solution, and the unnecessary stress caused to my family. I still wonder why we were given a room that clearly did not match our reservation without any prior explanation. Was this an intentional decision, or did the hotel simply expect us to accept whatever room was provided? A family arriving at 9:00 PM should not have to experience this kind of surprise, especially at a hotel carrying the Hilton name.
Travis
Canada · Family · September 2026
8.0
“I wouldn’t mind staying again”
+Clean and the buffet was amazing!
Champika
Canada · Family · September 2026
10.0
+I had a wonderful stay at Hilton. The hotel was clean, comfortable, and well maintained. The room was spacious and cozy, and everything was organized nicely. The staff were friendly, professional, and very helpful throughout our stay. The location was convenient, and the overall atmosphere was relaxing and welcoming. I really enjoyed the excellent service and the quality of the facilities. It was a great experience from check-in to check-out. I would definitely recommend Hilton to anyone looking for a comfortable and enjoyable stay. I would be happy to stay here again on my next trip!
Cyril
Canada · Couple · September 2026
10.0
“Great room and bathroom . Breakfast was great too”
+Clean and good bedroom
−Nothing
Marvin
France · Couple · October 2026
6.0
+Bel hôtel
−J’ai réservé une chambre avec 2 lit queen size et arrivé le jour j on m’annonce qu’on me donne une chambre avec un seul lit double. Un peu déçu

Good to know

Check-in & check-out
Check-in from 16:00 · check-out until 12:00
Pets
Pets on request

Facilities at a glance

About this place

Choose your room

13 room types

Queen Room with Two Queen Beds - Non-Smoking

Junior Suite

One-Bedroom Suite

King Two Bedroom Suite

One-Bedroom King Room with Bath Tub - Mobility Accessible

King Room Hospitality Suite

King Room - Split Level

Room, 2 Bedrooms

Presidential Suite, 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed

King Room - Non-Smoking

King Room - Accessible - Roll-In Shower

What this place offers

Internet

Parking

Pool & wellness

Food & drink

Services

Family

Accessibility

General

Location

Address

Questions about this stay

What are the check-in and check-out times?

Is Wi-Fi included?

Is parking available?

Can I add breakfast?

Does the property have a pool?

Guest reviews

Good to know

Check-in & check-out

Pets

Guest reviews