Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 24 reviews.
Jenny
Australia · Couple · March 2023
“Massive disappointment”
+Very little
−Absolutely no reception. taxi driver called cleaning lady who called another person who then told me to give cleaning lady my passports to be photographed and full payment in cash. Booking.com description the most inaccurate I have ever seen. Bungalows in a tropical garden are derelict.
Brett
United States · Couple · March 2023
“Great, quiet hotel on busy, popular street”
+This is my second time staying at Dome. The room is large by Thai standards. The pool is refreshing. The area to hangout in front of the room is great for having a drink and smoke while being able to look out over the street traffic. Great variety of restaurants, massages and markets within steps. Kata beach is about 7-10 minute walk. The shower is hot and the AC is cold. The TV has the largest variety of channels I have come across. It was nice to watch some Hollywood films in English. The cleaning lady did great and was very nice as well.
−I know beds in Thailand are on the stiff side, but this bed in particular is very hard.
John
United States · Solo · January 2023
“would stay here again”
+spacious room with very good cleaning staff. Pool was quite nice
−beach access is relatively far
Niall
Ireland · Couple · December 2022
“Bad”
wyldekid
United Kingdom · Couple · January 2019
“Best two days of our trip! Excellent location and hotel!”
+Can't say enough good words about this hotel! Moved from another place to this place for the last two days of our trip and the moment we made it to the reception area - we were impressed! The receptionist Nai was so enthusiastic and helpful, such a pleasure to talk to and really did everything to make us feel comfortable! He was so happy it instantly cheered us up! The usual check-in time is 2pm, but we arrived early and Nai made sure we were checked in before 2.. perhaps an hour went by and we were already checking in.. during this time we swam at the pool which is really nice! The garden at this place makes the hotel special, you can walk around the garden and enjoy the scenery. The room was honestly bigger than most rooms I've seen at hotels, with a large bed.. a flat screen TV, plenty of channels (including Paramount). The aircon worked perfectly, bathroom was so clean and beautiful.. and the room smelled so good when we stepped in. Plus there's a large balcony for each room. I'm beyond impressed! Only good words to say about this place. thank you!
jeebez3
Canada · January 2019
“Horrible place to stay! Very unclean.”
+I would never recommend the Dome Resort to anyone! Check in wen ok, but they gave us the wrong room assignments that we paid for. We booked deluxe rooms with an extra bed and that isn’t what we got at all. When we checked our beds there was lizard poop all over the bed, see picture. They came and changed the bedding at midnight and they wouldn’t compensate our room charge at all. The toilet in one room was also not working for the whole time we were there even after we mentioned it multiple times. The ONLY positive of this hotel is that it is relatively close to the beach. I would NOT stay here. There are many other hotel options in the area.
nyyrikki
Finland · Couple · December 2018
“Excellent location”
+We stayed in garden view bungalow for 8 nights in December 2018. Pros: Excellent location! 5min walk to the beach, markets, restaurants, souvenir shops etc all around you. Breakfast at Rawai Love Cafe is good, the staff is friendly and nothing to complain about the cleaning of the rooms either. The pool is clean and nice and bigger than it looks in the photos but the sunbeds need to be changed to new ones immediately! So remember to bring your own pool towel with you. Wifi works well in bungalows and is fast. Cons: Pictures of the rooms are old so don't believe them. At least the garden bungalows are old and in need of a renovation... It looks like the rooms close to the pool are not in use. But Dome Resort is also very cheap so the price to quality ratio is good if you compare it to new fancy hotels right next to it. During night time you can hear some noise from the streets but at least for us it was not too loud.
Zondela
United Kingdom · Group of friends · February 2018
“What a find! We love this place.”
+Massive thank you to Nai, or yes yes yes like we called the amazing receptionist at this fantastic resort. Nothing was too much trouble for this guy. He is such an asset, our stay would not have been the same without him. We can't thank you enough. We found Dome resort on TripAdvisor and pre booked this before arrival from the UK. Every email with questions was answered promptly. He booked our transfer to and from airport. We arrived and was shown to our garden view room that we fell in love with. We sat on our veranda every morning having coffee and in the evenings we had sundowners before heading out for dinner. Aircon worked perfectly, shower was great and the room was super clean. The housekeeping staff cleans the room everyday if you want with freshly cleaned sheet, towels and free bottles of drinking water. They work so hard and we really like to thank them for their hard work. The pool is clean and deep with a bubble pool. We used it everyday. The resort is only a short walk away from the beach, who cares that the 5 min walk goes along a half empty river. There is a restaurant on site, don't miss out on the sizzler seafood plate it was amazing. Again thank you Dome resort fo
J4042XFrebeccah
United Kingdom · Group of friends · February 2018
“2 weeks holiday in the sun !!!”
+On arrival to dome resort with my friend Ulrika we were welcomed by the lovely friendly and helpful nai he could not be more helpful and he went out of his way to make sure everything was ok for us ...the room was overlooking a beautiful garden in which we woke up every morning to the sound of the birds and had a coffee in our veranda !!! The room was lovely and clean and could be cleaned every day if you wanted it to but we didn’t have it cleaned every day the house keeping staff were amazing and made the room lovely and clean and fresh ... everyone at dome resort was very friendly and helpful .there is also a lovely swimming pool which is perfect for cooling down in and having a sun bath on he loungers ... thank you to nai and the team for a lovely stay I would highly recommend this place to anyone
stefankB2513XH
Solo · February 2018
“Thank you Dome Resort”
+In January 2018 I stayed a few nights at Dome Resort. At arrival I was already surprised by the exceptional freindly and warm welcome through the receptionist Nai and read what else he made possible. The room was really big and very clean. Then there was a issue with the AC stopped working. I called Nai up in the middle of the night and he showed up a few minutes later and got the AC running again. Just to be sure he left us a key for a second free room that we could use for the night in case the AC would fail again. What a service. When leaving the hotel I was smart enough to leave my wallet in the tresor. Nai went through all the administration of my forwarder to get the wallet shipped to me. As the forwarder does not allow cash to be inside Nai changed my € into THB and is wiring them to my bank account. I'm full of trust that no money will be missing. What else could one ask for. Can only say thank you and recomend this place for anyone who wants to stay in Kata Beach.