Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 133 reviews.
GERVACIO
Family · June 2025
+Very ‘old school’ facility that’s been around 50+ years… but, is simple, clean and very nice staff!!! Close by to downtown Hilo and is in a residential area. The fresh coffee, papaya & banana bread in the morning was very ono!!! We’ll definitely stay here again with our ohana on our next weekend trip to Hilo.
Verified traveler
June 2025
+Cancelled only small refund despite protection purchased
+We spent two nights at the Dolphin bay hotel and enjoyed the quiet neighborhood, the proximity with the town center and the warm welcome upon arrival. The rooms are tidy and the small kitchen very useful.
+The grounds were lovely, with an exquisite garden. Staff were friendly and helpful. Location was close to the center of town and I would definitely recommend the hotel.
+We love staying at the Dolphin Bay Hotel. It is conveniently located near many places we visit, the staff is wonderful, and the rooms are simple but roomy. We also enjoy how peaceful the neighborhood is and a big bonus is getting fresh coffee, banana bread and fruit every morning. Parking is easy, the WiFi is 5G so accessing devices is super quick.
“Nice, retro hotel”
+Driving through the neighborhood to the hotel I was thinking we made a bad call, but once we walked in the room and I checked for cleanliness (the bud bug check, always), I think it's a nice, albeit retro, place. The office staff was very friendly and accomodating. There was fresh coffee early every morning, with delicious banana bread and tropical fruit. The shower was wonderful and the room felt very clean. I'd recommend!
+Nice clean room
+This little hotel was tucked away in an older, residential neighborhood. At first glance, we were wondering what we got ourselves into. The owner was so very friendly and had our rooms all open with ocean air flowing through. He made a list of his favorite restaurants for us and made us feel as though we were visiting a long lost cousin. The hotel is definitely dated but it was so clean and in great shape. We went to dinner at a Jackie Rays Ohana grill. It was delicious. It was Friday so they had a farmers market across the street with a unique band that played oldies music. I loved the music. When we returned to the hotel, it sounded like tons of birds in the trees and I thought we would never get to sleep. When my husband opened our door, there was a frog standing on our threshold and he hopped right into the house until my husband grabbed it and put it outside. Later the owner told me that the noise we heard was the frogs that had been been brought to the island many years ago. I soon got used to the sound and it was soothing. We slept well in the comfortable bed and nice pillows. Next morning they had fresh banana bread, coffee and fresh papaya for us. I would definitely stay a
+Exactly what I needed and as described; in Hilo town, off the beaten path, in a quiet neighborhood, cozy, with added personal touches. I loved everything about the hotel. It was also a Blessing that I was able to book it at the last minute. It had a wonderfully quaint, 60s’ nostalgia feel to it. From the ceiling fans, to the furnishings. Love everything about the hotel. From the freshly picked papayas, to the homemade banana bread, freshly brewed coffee, to the beautiful sound of birds chirping when I awoke everything morning. To the beautiful surrounding foliage and garden. Kelli and the hotel, I felt,was full of Love and Aloha. If the above is what you seek I highly recommend the hotel. Would love to stay there again. Mahalo Kelli and the Dolphin Bay family. I definitely felt as if I was at home with Ohana.
Verified traveler
April 2025
+Convenient location to Hilo, walkable. No AC which didn’t bother us because it wasn’t hot. Mattress was not good for my chronic back problem. Shower was great. Plenty of off street parking.