Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Liliana
Canada · Couple · October 2025
“Awesome team and excellent services”
+The team was very friendly and professional. Services were excellent
FragileWord
United States · Group of friends · October 2025
“Spacious comfortable rooms in the perfect location!”
+We absolutely loved our stay at the DO Plaça Reial Sonder hotel! It was the perfect location for us- there was a little market and live music in the plaça each day (we were there on the weekend) and it was accessible to everywhere. We had room 11 which had a balcony that looked over the plaça, we liked the window open during the day, but as soon as you closed them it was much quieter. The bed was comfortable, the room spacious and the bathroom pristine. Also the staff was very friendly and helpful!
Martin
United States · Couple · October 2025
“Hotel and management have a lack of safety priorities for their quest.”
+The location was excellent but that came with the cost (as other guest have mentioned) of loud outside noise till 2-3 am.
−Upon arrival there was a light switch in the bathroom that was hanging outside the electrical box. We shared this with the staff and they sent someone up to evaluate the exposed wiring. That person took a picture of the hazard and said someone would be up to fix it first thing the next morning. Upon returning in the afternoon of that "next day" we notified the front desk that the hazard still was not fixed. This was a 3-minute fix ! When we returned later that night it still was not fixed and when I entered the bathroom after showering, I accidently bumped the hanging switch which caused it to arc. Fortunately I was not shocked with 220v of electricity. I am extremely disappointed that the hotel management thinks so little of their guest safety!! I wish they would have offered to switch rooms if they could screw the switch back in. I will have a hard time entrusting this hotel chain and the Sonder management in the future.
Daniel
United States · Couple · October 2025
“Great room, too much noise from the street”
+Beautiful room
−Noise
Richard
United Kingdom · Couple · October 2025
+Loved our stay. We arrived and was welcomed by the team very helpful without baggage and couldn't do any more to receive us to the hotel. The room was brilliant with everything we needed and a lovely view out the balcony of the square. Would highly recommend this hotel and would love to stay again.
−N/A
stubbies
New Zealand · Couple · October 2025
+Bathroom was a great size Great location
−Very noisy square till 6am Shower is very fussy to use
Scheigis
New Zealand · Couple · October 2025
+Great roof top bar and pool
−Room was a bit small
Derek
Ireland · Couple · September 2025
“So much potential, but a very mixed experience.”
+Amazing location, beautiful building and decor. Front of house / reception staff were friendly and attentive, although they did let us down somewhat (see next section).
−Sadly, lots of the basics were not delivered. This was NOT a 5 star hotel experience. - We were allowed to check in early (great!) but then realised one of the 2 rooms wasn't the one we booked (no balcony). Raised this with reception and they acted as though the other type of room simply didn't exist, until we pressed for a solution. Turns out it had been closed from the system the day before because of Aircon problems. Apparently now fixed, we were moved into the king suite with square view and balcony. - Turns out the Aircon still wasn't fixed so, in spite of the facilities guy trying to repair it, we just had to open the balcony door by day and tolerate the warmth at night (luckily it wasn't bad in September). - While the above is not great, the real disappointment with this hotel is the food & beverage team. Very surly looking with no one smiling. One guy serving drinks at lunch was actually a bit of a smartass and quite rude (even though I was ordering in Spanish, not that this should matter). - No staff are ever posted on the rooftop terrace, meaning you have to buy your own drinks in the lobby (with my wife waiting 25 mins for one simple drink because of their lack of common
Guest reviews
Australia · Couple · September 2025
“Very enjoyable”
+Breakfast was good Location is good but some of the people around the area were of concern
−Loose light switches near door. Needs attention
Guest reviews
Australia · Couple · August 2025
“Excellent stay in the best placa in Barcelona.”
+The staff were excellent. They couldnt do enough to help. Thomas at the front desk was great likewise the young lady and the manager. All helped with bookings and guidance for dinners and shows.thank you for the excellent service.
−little noise in the Placa until earlhours of th emoting.