Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 18 reviews.
Subhkaran
Family · February 2025
+My family and I recently stayed at this property, and unfortunately, our experience was extremely disappointing. We had several issues that significantly impacted our stay. First, we called the hotel a few days prior to our arrival to inquire about alternative parking options due to anticipated Maha Kumbh traffic. We were surprised to learn that the hotel does not have its own parking, despite advertising free parking on Google Maps. They offered a nearby chargeable parking option instead. The availability of free parking was a primary reason we chose this hotel, as we were traveling with our own car. Second, we called the hotel multiple times (approximately ten attempts from different phones and they have only ONE contact number) shortly before our arrival to request directions, but no one answered. This was incredibly frustrating and only added to our growing concern. Upon arrival, we were told that we had no reservation. This was completely untrue, as we had booked through Expedia. The staff initially denied our booking saying that they haven't accepted the booking from Expedia until we showed them the Expedia confirmation by their end. After a lengthy and unpleasant exchange, t
+Location is very close the the temple. Difficult to get to during crowded days
“Never Divine , only stay away .”
+Hated all of it every second . The 1st night bad room . There are no windows smelt of damp. Moved rooms not much better no windows in both . Never cleaned our room once . I had to get towels, toilet rolls. Empty our own rubbish . Went to 2 hotels 4 star to try booking there they were full. Could not wait to leave . Breakfast waiter asked for tip. I said ive asked for porridge you cant be bothered, im not giving tip . Varanasi great place . Never would recommend this hotel to know one it was bad .
“交通機関便利ホテル”
+1月なの暖房なく寒かったがインド通常暖房無い。ガード行くにも徒歩でいける。幹線道路面しているので便利。室内おおきく無いが清潔で機能的。温水電気ヒーターだが問題無い。リフトある。フロント2階で入り口解る
“Good central position, needs to be managed better.”
+The hotel is in an excellent position, just a five minutes walk to the river. There is a lift for all five floors. The rooms have what you need but my room had now windows and the air conditioner didn't work. The extractor fan in the bathroom didn't work either so after a hot shower the whole room was hot and sticky. The bathroom was a 'wet room' so after a shower the floor remains wet. The manager in the restaurant is bossy and he does little to ensure that things run smoothly. He even changed my order without question stating "there is no chicken with cashewnuts so I have ordered chicken with ginger for you", without even asking me. At 7:10 am there was no-one in the retaurant and the cloths on the tables were dirty. In reception they charged me the wrong amount and had to telephone my room to ask for more money. The hotel just needs better management and some running repairs and then I could rate it 3.8 out of 5.[
“Worst Experience and duping customers”
+For a frequent traveller like me the recent stay at Divine Destination was one my worst experiences. With a confirmed booking through Hotels.com for 2 Classic AC Rooms with amenities like rooms with city view and measuring 140 sq.ft . refrigerator, minibar, coffee maker etc., my actual experience was totally disgusting. On check in I found that we were allotted two small box size rooms of 10x10 ft. size without any match with the confirmation. Forget about city view, mini bar, coffee maker etc , there was not even a window or the room except for a “ faked window” with a glass permanently fixed on the wall and there is no opening at all! . And there is an indoor unit of an AC which always shows 26 degree display and and I sincerely believe that this is also a” faked AC” for duping the customers. And the toilet is hardly 3.5x 6 ft. and never seen a EWC of such a small size and a corner wash basin of 8 inch size. Funny part is that the hotel has again fixed a “faked ventilator grill “permanently fixed on the wall of bathroom but it doesn’t have any openings outside. There is no table available except for a plywood piece fixed on the wall and no space to keep luggage and we kept the ba
“Could be worse”
+I booked a deluxe room, they gave me a very small one, all covered of dust, the sheets very dirty, I have to ask for an extra towel to put over the pillows to sleep, very noisy, you won't be able to sleep after 7 am, after I submitted my checking review they try to change our room, we was sleeping, they never said why, when I checked my email I realized that they answered my review. Probably we should change to the room that they offered but we already slept in that disgusting room for one night so my point is they should gave to us the room which we pay for, they need to stop to try take advantage of tourists. I will not recommend this place to anyone.
“Cozy Rooms Close to Ghats”
+Stayed two nights in January 2017. The hotel is located along a busy road not too far from the ghats and comprises three floors of a larger building. The hotel seemed to be more geared towards domestic business travelers than international honeymooners. The building was easy to find and the room itself was cozy, but with quirks. The washroom/wet room didn't drain well and there was no squeegee to direct the water toward the drains after a shower. A quick phone call to the desk and the staff came to quickly sort this out. The A/C in the room didn't work unless you held down the button, but luckily it wasn't too hot given the time of year. The food was delicious but we were brought incorrect items twice and one of the restaurant staff on the phone didn't seem familiar with the term "room service" and sent someone to clean when we tried to order lunch. They didn't have naan until dinner time and a few other menu items were unavailable at certain times of day or entirely. Eating in the restaurant itself, the staff sat and stared at us while we ate, but again the food was very tasty. The staff were very helpful with directions in the local area. A morning boat ride along the Ganges was
+Très beau séjour, nous avons assisté aussi rites des prière sur le gange . Séjour culturel enrichissantes
Verified traveler
January 2017
“Has potential to be a great hotel”
+Handy to the ghats, could be cleaner,jugs and coffee pots need a good scrub also resturant could have clean place mats on tables. Staff very friendly and try their very best. They have a new garden which will look great when finished. I think this hotel could to excellent but needs staff to pay more attention to cleaning rooms really well. Also it wouldn't take much to make the resturant look cleaner wiping chairs and maybe recovering them.