Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 104 reviews.
lizatka_na_tripu
Czechia · Solo · October 2026
+Room is clean, with working desk, closet, small fridge. Piazza Plebiscito 10-15 mins walking, minimarkets around, Metro & Tram 2 mins walking, Scooter rental behind the corner as well as Caffés. Coffee machine & tea available at the shared kitchen. There was no coffee though, but the cleaning lady brought it next day.
−The best &proven method by centuries for opening the doors has been KEY. Here you need to have internet working, doors get opened via web browser. The host prepared perfect video on how to use it - that's good. But if your phone/internet gets dead you don't get in. Luckilly if you call the host, you get redirected to a hotline and they tell you the code to open the main doors. Upstairs, you get connected to the wifi of your room and open, if you already had been to the apartment. Modern technology and progress is great, but why re-inventing a wheel... Apartments has windows, but only to a shaft, now day light. Matrace has its best behind already... Homeless people around. But it's Naples :-)
Anita
Hungary · Couple · October 2026
“A safe and pleasant location, close to the main attractions, offering good value for money in Naples”
+The communication with the management was smooth and quick. They were very helpful and did their best to assist us with all our enquiries. The location of the accommodation is perfect, as everything is within walking distance. It is close to the city centre and its nicer areas, as well as metro lines, buses, ferries, etc. Considering what the accommodation offers, the price is reasonable.
−The bathroom is quite old and appears not to have been renovated for quite some time, which was a bit disappointing. There was mould and rust around the shower. The mattress is also old and well-used, with noticeable sagging in the areas where people usually sleep. The pillows were not of the best quality either, and the bed itself generally feels quite dated. These issues are the main reasons why we would rate the accommodation around 8/10 rather than 10/10. The place has great potential, and with some renovation and investment in updating the bathroom and replacing the old bedding and furniture, it could easily become a 10/10 accommodation. It would just take a bit of effort from the management to refresh and improve these aspects.
Giovanna
Italy · Solo · October 2026
+La posizione
−Ho preso la stanza con la vasca idromassaggio, ma non era possibile usarla perché sporca e vecchia, pulizia bagno e camera inesistente. Dunque la mia valutazione e negativa.
Letizia
Italy · Couple · October 2026
+La struttura era situata in un ottima posizione, accogliente e pulita.
−Non era però possibile aprire le finestre poiché davano su un cortile interno chiuso in cui scaricavano i condizionatori.
Davide
Italy · Solo · October 2026
“Buona”
+Spazi ampi bagno grande, e posizione ottimale
−Mancanza di accoglienza
Luisa
Israel · Solo · September 2026
+Расположение аппартаментов
−Оформление он лайн очень сложное и утомительное заняло много часов и из за отсутствия интернета так и не было сделано.Аппартаменты старые,коды плохо работают,мебель обшарпанная,грязно.инсталяция забита,нехватка посуды.,бна стене в комнате следы протечки воды.Персонал обс луживающий не владеет английским.Не рекомендую.
Luisa
Israel · Solo · September 2026
−Очень сложное оформлкние он лайн заняло несколько часов.Аппартаменты старые и обшарпаные,кроыати и кондиционеры работают слабо,инсталяция звбита.Общестыенные помещения грязные,Нет соответствующей посуды.В комнате на стене грибок.Завышают городской наалог.Очень не рекомендую для проживания.
Anastasia
Italy · Couple · September 2026
+tutto
Osamah
Germany · Solo · September 2026
−الاغلب لم يعجبني
Abedian
Denmark · Couple · August 2026
+Nice place to stay.