Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 24 reviews.
nard0ss
Ethiopia · Couple · November 2022
“Clean hotel & courteous staff”
+Dimond hotel is located in a busy BOLE road but surprisingly the rooms are quite we where on the 8th floor and it was so quite. The front desk team are so humble. The room is very clean with a rain forest hot shower. Unfortunately we missed the breakfast but we ordered omlet and machiato specially i like the machiato i even orderd more. All in all dimond hotel is a good place to be.
meklitmtgmailcom
United Arab Emirates · Business trip · August 2022
“The staff members are friendly, there is a very quite area around the lobby which you can use the WiFi with a strong connection,”
+The staff members are friendly, there is a very quite area around the lobby which you can use the WiFi with a strong connection, and work peacefully without an interruption. Tamrat the barista is very good with his coffee making tricks, and have humble personality. The food is good as well.
Sandrino871
Solo · May 2021
“Great visit”
+Amazing experience to the elixir club with the amazing security Sisay, Ephrem, zlalem, and the barman Kingo is amazing and professional!! Thank you all the staff i fell like home and i feel comfortable on this environment i suggest everybody to come here and enjoy the drink and the shot in the entrance
lennie_54321
Business trip · April 2021
“friendly staff”
+My stay @ the diamond hotel in addis ababa was nice,but what made it really special was some of the staff,a reception staff member by the name of Yoseph Yohannes was super helpful and friendly,made me feel most welcome and went over and above the call of duty 🎖🎖🎖🎖🎖👌🏼
edengashaw2
Ethiopia · Business trip · February 2020
“Good Crews”
+I went to the Hotel for training for five days. Their food is tasty as well healthy. the overall cleanness is you can tell when you spend time and they have a modern concept of interior design. Their price for food and hot drinks are good when we compare to their service, the wifi is excellent.
afroscotermig
Solo · August 2019
“Great Hotel”
+I stayed 10nights prior to my arrival the communications with the desk manager was very helpful and really good. Everyone went out their way to make me welcomed and ensured I had everything I need. I highly recommend this hotel. Its very near to the airport and everything I needed for my stay. Looking forward to stay again. Thank you Dimond hotel team for making my return home after 10yrs managable.
Trip380991
Thailand · Couple · July 2019
“Rev Dr Sylvanus Elorm”
+A nice quiet hotel situated on the airport road in the Bole area which is a few minutes drive from the International Airport. Service was good and staff quite profession and friendly. The hot was kept neat the time.
mstraveller101
Couple · July 2019
“Average”
+Visited in July. Not a bad hotel, but would stay again if I had no other option. Rooms are carpeted and the carpets are not clean. After check in I requested room to be cleaned again (our room had white couches which had stains on them.) Breakfast very limited options customer service very average, I waited for an iron for over 2 days (this is after numerouos calls and visits to the reception) it never came. Overall it is an "Ok" hotel but not my style
NaomiSen
Business trip · July 2019
“Hot, Loud, Gross and Dishonest!”
+Too many negatives to count: 1. Rooms are incredibly hot (even in rainy season). I completely sweat through my sheets. 2. Given the heat, you'll be tempted to open the windows, but from Thurs - Sun from 4p - 4a, be prepared to experience the sounds of Addis clubbing. The choice was dying from heatstroke or dying from trap music as my lullaby. 3. Poor customer service - examples: a) it took almost 45 minutes just to get a room service menu (I could have gone downstairs and placed an order in that time) and b) it took nearly 4 hours to get a portable A/C brought to my room (it broke down within 30 mins anyway). 4. The food is terrible. The breakfast options are very limited, lack any flavor, and do not include Ethiopian standards. The bread was stale (saw some mold on a piece of toast). 5. Last, but certainly not least, they stole $20 from me! I was going to do a room transfer, but found a nearby hotel instead due to the issues above. I never checked into the new room, but they overcharged me for my original stay (pretended like it was an issue with their computer system). I will never be back here again and strongly advise others to not frequent this pitiful excuse of a hotel.
h_konf914
Business trip · May 2019
“Best hotel in town: Excellent”
+I am a Westerner who paid a visit to Hargeisa. The staff provides excellent service. The owner provided security screening of travel agents and drove us to a nearby cultural event, which is far beyond what to expect. I always felt safe at the hotel and nearby facilities. The hotel is entirely new, the rooms are modern and clean. The rooms also have fans in the ceiling, which is convenient at night time. The building also offers a good view of Hargeisa. I got some stunning photos of the sunset. Best hotel in town indeed.