Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 184 reviews.
Richard
United Kingdom · Couple · May 2026
“Not fit for purpose”
+Can't really comment as we didn't like what we saw.
−We didn't stay, as the place appeared unkept with dirty washing lying on the floor in the eating/breakfast room. Owner appeared asleep in the bar area with only a dog to greet us. The owner finally awoke, and appeared to be unsteady on her feet. We left. Our prepayment of £270 was never refunded, even though Donna said she would refund us. Shall never visit Looe again.
Gillian
United Kingdom · Couple · May 2026
“Exactly as drscribec”
+Breakfast was lovely. View and location great
u
United Kingdom · Couple · May 2026
“A bit disappointing due to the lack of the presence of the hotel host and breakfast”
+Location was good although it's a steep climb to the hotel entrance. The view of the river from the room we had was nice.
−No response to calls, voice messages or email sent prior to arrival. Had to wait 15mins to be let in on arrival and was not given any overview or shown the lounge (or bar) as shown in the pictures. No one was available after initial contact and during the stay (including breakfast time). Breakfast was not as advertised (and not available). Room access was a little difficult (due to stairs).
MR K TOMBS
United Kingdom · Couple · May 2026
“NOT FIT FOR PURPOSE. AVOID AT ALL COSTS”
+The view
−The whole place was dusty, and had a profound musty smell. Even the clean towels stank. There was no heating or hot water for the first and third nights No fire notices in the room. We were alone in the hotel for all nights, as it was unattended. Owner left a note saying she had been called away on urgent family business, but we found simular notes left with the same tale in the untidy reception area. The man who turned up to cook breakfast in the morning said he was helping out, but we suspect he is the owner just saying that to deflect any criticism we might have had. Some food items had been left out for days. We left a day early. The owner promised us a refund,, but that was 4 days ago, and nothing is forthcoming.
Linda
United Kingdom · Couple · April 2026
“Ok for a couple of nights.”
+Breakfast was lovely, although the breakfast room it's self was a bit small.
−Very steep stairs up to the bedroom.
Joyce
United Kingdom · Couple · April 2026
+The room was clean and tidy
−There was no breakfast and we never seen any member of staff while we stayed there
Amanda
United Kingdom · Couple · April 2026
“Disappointingly poor”
+Location
−On arrival we found the room wasn’t the room we booked. We didn’t have an en-suite. There was dirt on the duvet cover, grubby around the door frame, dressing gown on the door seemed grubby and chair in the room wasn’t broken We decided not to stay there as the room we wanted and thought we had booked someone else was in it Very disappointing as 3 years ago our experience was very different
Steve
United Kingdom · Couple · April 2026
“Not value for money , wouldn't return.”
+Breakfast was good when chef was there. When the owner was there items of food were missing and on one occasion no Breakfast at all. View from room was lovely.
−On arrival, dirty stained sheet. No breakfast on one morning, the owner ( Donna ) was intoxicated.
Robert
United Kingdom · Couple · April 2026
“Nice freindly place to stay ideally located in looe”
+The free parking you get is priceless, short walk to shops
−Being at the lowest level possible steps are kept to a minimum excellent views
Ann
France · Solo · April 2026
+Location near town centre. Comfortable family room with large ensuite shower room.
−Stairs up to entrance, then up to 2nd floor. A few organisational issues that could be improved.