Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Julia
Australia · Couple · September 2026
“Cosy stay very centrally in Mansfield”
+Great location, comfy room
−No teabags!
Coady
Australia · Solo · August 2026
“A surprisingly magical, romantic stay”
+I loved how central it was and the beautiful, French themed styling of the room but most of all the large spa bath.
−I wasn't a fan of the parking situation which I understand can't be helped. One has to park on the street although I was lucky to have found parking not far from the building. Although you need to keep in mind it is primarily 2 hr parking.
Haiti
Indonesia · Couple · August 2026
+The location is good
−The room was nice overall, but unfortunately we were quite disappointed with the bathtub. We specifically booked this king suite room because we wanted to use it, but there was no plug/stopper, which meant we couldn’t fill the bathtub and use it properly. We contacted the property and were told that the previous guests may have taken the plug, but unfortunately no alternative solution was provided during our stay. It was disappointing as this was one of the main facilities we were looking forward to when booking the room. Hopefully this can be checked before future guests arrive.
Bryan
Australia · Couple · August 2026
“Was excellent and will book again when next come to Mansfield.”
+Excellent location - couldn’t be more central but was quiet after pubs finished up at 11. Bed was v comfortable.
−Plusher towels required.
Rose
Australia · Solo · August 2026
“average”
+position is good although noisy
−had to call for fresh towels for second day .. old bottles of shampoo in shower , no pressure volume to flush toilet .. no soaps new shampoos or tissues or fresh handwash in bathroom ..stairs very steep up to rooms .. could do with deep cleaning to bring up to standard for the price
Ralph YG
Australia · Couple · August 2026
“Could be better”
+Great location. Good bed and doona.
−I prefer not to post reviews, and to give feedback direct to the owner/manager if there are any issues. But, given the underwhelming response I received, I will give some of my feedback publicly and perhaps it will get more attention. This property could be so much better. Clean the cobwebs from the windows. Replace the worn out towels and provide more of them. The bathroom heater didn't work and looked like it hadn't for some time. In this day and age, a smart TV and Wi-Fi that is strong enough to enable it to work. All things that could be easily fixed and would make guests' stays so much better.
Tai
Australia · Solo · July 2026
“Great location! Needs improvement in some areas.”
+Great location. located on the Heart of the town
−First night, we didnt have a microwave. and the kettle was leaking. Contacted property via booking.com, no response. second night, microwave turned up but it was filthy. Had to clean out the leftover soup.
ellen
Australia · Solo · July 2026
“great location and pretty place.”
+there was no breakfast. was there supposed to be
−no coffee provided in room. no housekeeping. telly didn't work but was repaired.
Aussie Mike
Australia · Group of friends · July 2026
“could be so much better if the cleaning staff did their job well!!”
+great location
−no toilet paper and no towels
Zhijiang
Australia · Couple · July 2026
+Perfect location the the town, all the shops are walkable within 5-10 mins
−The floor is not clean and a bit dusty, you can feel it after shower while you are stepping on it. Quite a few spider webs in the ceiling lights and the bathroom. Not sufficient lighting in the room, quite dark. No tissue box provided. The bathtub is greasy and sticky inside. The room should have been properly cleaned before next guests’ arrival.