Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Chris
United Kingdom · Couple · October 2026
+Beautiful authentic decor and great location
−Stairs are quite steep so rooms on upper floors would be unsuitable for those with mobility issues
Ian Petry
New Zealand · Couple · October 2026
“The pictures look great but...”
+The location is outstanding. The breakfasts were excellent.
−The bedrooms very are small and there is no real outdoor areas to relax in, all the spaces are cramped. The staff were friendly and helpful but there English was limited, my bad for not speaking French but it's something to note. I felt is was overpriced. I would not stay here again. We stayed four nights.
Joseph Smith
United States · Solo · July 2026
“Negative experience from the start. UPSETTING experience. I want a full refund.”
+It is a nice property with eclectic decoration. The breakfast on the rooftop was delicious. The housekeeping staff was very kind. I rated a 3 for these reasons that, unfortunately, can not make up for the rest of my experience.
−I arrived to check in and waited 15-20 minutes while the manager had a contentious LOUD (some might say SCREAMING) phone call with an unhappy guest. In time I was checked in. The experience was quite unsettling. I brought my own bags up to my room, accompanied by the manager, to discover there was NO AIR CON. The listing for my room clearly shows the SPARTEL DOUBLE ROOM had AIR CON. I have a health issue that requires I do not get overly hot. I asked if there where rooms WITH AC and was told they had 3 rooms with AC and all were booked during the entirety of my stay. I went through a lengthy process of showing the booking details to the manager. I stayed ONE night, as I had arrived late, and moved 100 meters down the street after breakfast to a lovely hotel that had AC, and POLITE management. I requested a refund in person and was told by the manager to go through Booking.com. Since June 25th, I have been trying to get a refund from this property through Booking.com. To date, my efforts have been unsuccessful. This property LIED about the room offering and put my health in danger. I attached a picture with yellow highlight showing AC was in the room. Today, July 14th, I sent the sa
Naoufal
United States · Solo · July 2026
+I recommend this amazing place. Great location in the old medina, with a smile welcome you reach the accommodation to see how it is wonderful with great facilities, quiet room, fully breakfast and gorgeous terrace. I love it. Thanks for the team. I'll back for sure. You deserve 10 out of 10
Cory
United States · Couple · July 2026
“Great location in the Kasbah”
+The location was amazing right in the Kasbah. The terrace and rooftop are both really nice! Greats views of the city. The staff were all very nice and great. English language is not the best so just a warning it was hard to communicate but that’s not their fault at all!
−Check in time took way too long. We got put in a room and came back after a night out with all of our belongings being packed as they put us in a room that someone else had booked. This was not okay for them to touch and pack our belongings. This kind of soured the stay there.
Rejane
France · Couple · October 2026
“Merveilleux !”
+Absolument tout ! De l’équipe du Riad très accueillante jusqu’à la décoration très raffinée en passant par les petits déjeuners exceptionnels !
−Rien tout est parfait
Julie
France · Couple · October 2026
+Très bon petit-déjeuner. Dommage qu’il ne soit pas servi sur la terrasse sous prétexte qu’il veut trop froid. On aurait adoré être au grand air plutôt que dans la salle sans fenêtre au rez de chaussée. Les personnes qui nous ont servies le petit déjeuner et qui ont fait notre chambre étaient très attentionnées et souriantes.
−J’ai trouvé que la patronne ne parlait pas gentiment. J’ai assisté à deux scènes où elle s’adressait à ses employés avec beaucoup de condescendance. Il y avait une ambiance tendue. Par ailleurs j’ai trouvé les chambres très mal insonorisées. Nous entendions nos voisins de chambre faire pipi et tirer la chasse.
annalisa
Italy · Couple · October 2026
“La colazione e’ fantastica , staff gentilissimo e disponibile tutto perfetto nella zona piu’ bella”
+Particolare
−Tutto perfetto
Maria José
Spain · Couple · October 2026
+Precioso, una decoración muy acertada y la ubicación inmejorable. Nos gustó mucho. Todo el personal muy atento.
Victor
France · Couple · October 2026
“Excellent !!”
+Tout était parfait, la chambre, l'emplacement, le personnel, le décor, les petits déjeuners et même le repas que nous avons fait la veille avant de partir sur place. Une super adresse que je conseille à tout le monde !