Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 30 reviews.
AndrewM1968
Group of friends · November 2025
“Looks great on the outside”
+This place looks terrific from the outside - the layout, the buildings, the pool and water feature. Inside it is a bit tired and could do with a refresh. Plumbing was not great - they did change rooms for the second night and things were better (proper hot shower). Everyone had the same problem that the shower went all over the bathroom - simple shower curtains would have reduced the impact. Grounds were well maintained and breakfast was comprehensive and good food. At the end probably more disappointed in respect of what it indicated it had been and could easily could be again.
Cosmopolitan485386
Couple · January 2025
“Quiet venue”
+Average hotel, only a few amenities. It was very cold outside and we had trouble getting the room heater to work. The restaurant food was average but the interior too cold to enjoy it. Staff were all lovely however . It was the slow season so not much to do there tho the summer might be nicer.
DigitalNomad999
Group of friends · November 2024
“Worst hotel I've ever stayed in”
+I'm honestly not that fussy about hotels, but this place was completely unacceptable. It looks nice from the outside, but our room was really dirty and everything was broken down (leaky toilet that wouldn't stop "running" all night, shower drain was blocked and flooded the bathroom, soap dispenser fell off the wall when I touched it). The restaurant was mediocre and over-priced, and the front desk staff were rude (assuming that you could find them at all - reception was mostly unattended). It's also quite far from Chefchouen (20 euros for a taxi) with nothing to do nearby. I'm mystified as to why anyone in their right mind would stay there, when we saw plenty of really nice, cheaper options in the town. If you're going there as part of a tour (as I did, unfortunately), I suggest booking your own accommodations in the town and avoiding this place.
+Pro: nice facility, you can get grapes and pomegranates off of the tries, facility has lots of potentials. Con: expensive ($230 / night), when we got to the breakfast buffet next morning the food was gone, the staff in the dining room blamed a large tourist group that came late night before for eating everything, they did not offer us any replacement, we ended up eating olives and some pieces of cheese , very poor experience considering the $230 per night price
+The hotel room was not clean. So much dust and the food at the buffet was cold with limited choices. There is no heat/ flame beneath the food. The coffee was cold. The pool was dirty. We had to stay one night while driving from Tangier to Fes and wanted to see Chefchaouen.
+Refrigerator not working. Air conditioner had issues. No curtain for shower Phone in room not working. We had to personally walk and go to the office to communicate. Every day same menu with lot of left overs. We were given the bungalow, which had no lights outside and was remote and dark
OnAir43978987755
Group of friends · June 2024
“Good for short term”
+We stayed here for two nights and found it was good to get away from the hustle and bustle of the Blue City. The rooms were spacious but a little dated but the towels and sheets were clean. The outdoor areas were beautiful with the buildings painted in the blues of the city and the gardens were well kept. Breakfast was average and the hotel does not sell drinks and the like so make sure you stock up in the city so you have some supplies with you.
804ranjnam
Family · March 2024
“Good food and beautiful setting”
+Beautiful setting with the Rif Mountains as a backdrop. The outside space by the pool is skilfully designed with the lovely Chefchaouen blue walls and terracotta roof tiles. Orange, lemon and kumquats trees are scattered around the area. I give this 4* The chef, Tarik Sifat, has to be praised for the delicious spread at dinner and breakfast. There was plenty of choice for vegetarians. When chatting with him, I could tell that he had put a lot of effort in all the various dishes he had prepared. The quinoa salad with argan oil was delicious. I would give the food 5*. The overall 3* rating is because the room and bathroom we stayed in need to be updated and refreshed. The bedding and towels were clean and white though. I would stay there again.
J9523JCchristopherd
Couple · February 2024
“Nice hotel. Outdated room.”
+Staff are very attentive and helpful. Room is very outdated with lots of things needing repair. A strong sour smell throughout the area. We had a very nice breakfast the morning we left. Beautiful area. The hotel grounds are well kept and tidy.
Rafferty8
Family · November 2023
“Tired and needs updating would not return”
+Great grounds, secured behind gate with view to Chefchaouen. Rooms are adequate but very tired and linen well past use by date. Bathroom spacious but dated, toilet bowl stained and cracked, cistern dripping. Could be fabulous. Breakfast below average, staff obliging.