Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Kathrine
United Kingdom · Couple · October 2026
“Poor property kind staff”
+Location staff
−Terrible plumbing had to unblock stinking filthy sink, pillows were like a rolled up towel in a pillowcase, poor decor
Graham
United Kingdom · Solo · October 2026
“OK hotel.”
+location, price, comfortable bed
−furniture (apart from bed) very worn. Plumbing not great. Shower didn't drain well.
Lisa
United Kingdom · Family · October 2026
“Absolutely disgusting”
+Absolutely nothing. We left within 10 minutes of arrival and the hotel refuses to refund our payment
−Everything. The room was basic. The hotel was like a building site with no prior explanation, stairs were full of paint pots and ladders which was very dangerous. The bathroom was dirty and had not been cleaned with excrement in the toilet.
Imene
Algeria · Solo · October 2026
“Excellent Location, but Poor Cleanliness and Unacceptable Staff Behaviour”
+The location was excellent and convenient for getting around London
−The room was very small and not clean. The bathroom sink was blocked, so the water would not drain properly when I washed my face. The heating did not work, and in late October the room was very cold. When I complained, I was given a small portable heater. The following day, while I was out, another staff member entered my room and took the heater without informing me or asking for my permission. I had to insist before they finally returned it. I had signed a document stating that I would be responsible for any theft from the room, yet staff entered my room and removed an item without my knowledge. This was very disappointing and made me feel uncomfortable. Although the location was excellent, the cleanliness, maintenance and staff's handling of the situation seriously affected my stay.
Conor
United Kingdom · Solo · October 2026
“Very poor, never again.”
+Good location, 10 minute walk from King’s Cross. The room had an en-suite, towels and toiletries provided.
−The mattress (Room G2) was the worst i have ever had to sleep on, it is completely done, could feel springs sticking into me all night, TV wouldn’t work, the place wasn’t very clean and skirting missing off the wall. Fairly noisy next to reception and could hear the train track. Tried to check in early, room not ready which was fine, I asked if I could use a toilet before I left and was told No.
Amber
United Kingdom · Couple · October 2026
“I wouldnt recommend”
+I didn't really like anything
−The room was small, had upside down plug sockets, had brown patches on the ceiling and walls. The quilts were dirty, they set off the fire alarm multiple times without telling us, there were building materials in the hallway and it just felt unsafe and unsanitary
karl908
United Kingdom · Couple · October 2026
+Nothing
−All bad
THOMAS
United Kingdom · Couple · October 2026
“We should not have stayed!”
+There was no breakfast.
−Almost everything! Room was slightly bigger than the double bed by 18 inches. The bed was uncomfortsble and badly needed replaced. The shower was faulty. The wash hand basin unit was falling to pieces and unusable with no plug in the sink.
ramona
United Kingdom · Family · November 2026
+Zona king s cross in rest hotelu horror
−ramaneti socati !!! am fost intr-ro camera la subsol toti pereti picati o mizerie de nedescris..si nea mai si inundat de deasupra cand a facut dus !! curgea apa prin pereti si tocu de la usa !! iam 47 de ani si in viata mea nu am vazut asa ceva !!!Horror ca in filmele de groaza!😭😭😭😭😭😭😭😡😡😡😡😡
Firat
Germany · Couple · November 2026
“Kein Fall empfehlenswert digga”
+Nichts mit nichts meine nichts hat uns gefallen lieber etwas mehr zahlen und ein besseren Unterkunft buchen bei uns war es zum Glück nur für zwei Tage und davon insgesamt nur 10 std im Hotel verbracht .
−Erstmal würde uns ein Keller Zimmer empfohlen wo alles sehr sehr eklig war die Wände waren sehr schmall der Raum sehr klein die Bettbezüge etc. Sehr eklig . Kein Tier würde da freiwillig bleiben nach dem wir uns beschwert haben wurde uns ein zweite Zimmer empfohlen genau die selbe braune K..ke einfach ein K….stall gewesen . Danach wurden uns plötzlich neue renovierte Zimmern angeboten was okey war desto trotz eine 20 pounds drauf gezahlt .