Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 83 reviews.
Alison
Australia · Solo · August 2026
6.0“Great caravan, shame about the noise.”
+Very clean well equipped van.
−The photo online appears to show the van surrounded by trees, in fact it’s wedged between the last unit and the back fence which has a 24/7 drive through McDonalds on the other side. There was noise through out the night from the drive through customers and continuous machine noise from the businesses fridge or extractor fans. The van’s gas stove control knobs were a worry and need replacing, it was difficult to tell if they were turned on or off.
Phil
Australia · Solo · August 2026
8.0“Cypress Caravan Stay is a very good alternative when travelling through Emerald.”
+The caravan is well worth considering for an overnight stay in Emerald. Good location, quiet, off street parking, excellent comfortable bed, with a well equipped kitchen with plenty of utensils.
Crawford
Australia · Couple · July 2026
1.0“Absolute RIP OFF”
+Nothing to like
−Could not operate the Key Security Box . Too low to the ground to read the pin number - not very legible !!!. There was no antennae cable from the wall outlet to the TV so no TV to watch - very unsatisfactory !!!. LED lights above the Bed not working and the LED light above the table not working !!!. Step at entry door was badly cracked and too small which could cause a nasty accident !!! Workplace Health and Safety issue !!!. We were informed that the Site Office is not open during the day with staff - so needed to phone the owner for any assisstance !!!!!! The Town Tourist Information Centre would not help with directions, cannot print here their advice. Only enough Hot Water for One Person to shower and then wait 3/4 hour to reheat. Overall a Very Bad Experience.
Lorraine
Australia · Solo · June 2026
8.0“Caravan Stay at Cypress Gardens Emerald”
+The bed was comfortable, caravan was clean.
−Need a light to be able to see key lock, small plastic step was a bit dangerous, it slipped on the gravel. The bed lamps were loose & didn't work. Got an email on where to leave rubbish after we left
Diane
Australia · Solo · June 2026
10.0+Just what i needed for a overnight stay
Matt
Australia · Solo · April 2026
9.0“I have booked in again”
+Caravan was Nice and Clean and the Bed was very Comfy. Good Wifi and Smart TV
−The toilet was a bit squashed against the washing machine cupboard. That being said I am 6ft 5 so may not be an issue for smaller people.
Keryn
Australia · Solo · April 2026
10.0“Just what I needed”
+Clean. Cool and well equipped. Easy walk to pub and supermarket.
Patrick
Australia · Solo · January 2026
10.0+Everything was amazing. And comfortable to be in.
−That fact that I had to check out. I wish I could have stayed longer
Steven
Australia · Solo · November 2025
10.0+Prefect for a one night stay
Christoph
Spain · Solo · October 2025
8.0+great experience, everything you need is there, very cosy and nice
−just behind the fence to the next property is a McDonalds with its drive through, so you have cars waiting there with running motor for their food from 5am to 10/11pm. If you are sensitive to noise that can be an issue.