Crystalbrook Riley

Name: Crystalbrook Riley
Address: 131-141 The Esplanade, Cairns, 4870, AU

8.7Very good3,925 reviewsSee rooms

Hotel

131-141 The Esplanade · Cairns

Facilities at a glance

Free Wi-Fi
Parking
Hot tub/Jacuzzi
Room service
Daily housekeeping
Family rooms

About this place

Luxurious Accommodation and Stunning Views Crystalbrook Riley boasts 311 stylish rooms and suites, most with spacious balconies offering urban, resort, or sea views. Enjoy high-tech amenities like an Apple iPad control center, 55-inch Smart TV, and Nespresso coffee machine in each room. Exceptional Dining and Entertainment Options Savor daily breakfast at the property and dine at the modern Paper Crane restaurant or Cairns’ highest rooftop bar, Rocco. Indulge in 24-hour in-room dining or visit the upcoming Greenfields restaurant. Relaxation and Recreation Unwind at the expansive lagoon pool or private beach, lounge in a cabana, or take a dip in the lap pool. Stay active at the 24-hour fitness center or book tours at the interactive lobby space. Book your stay at Crystalbrook Riley now to experience luxury and comfort in the heart of Cairns!

Choose your room

Pick check-in and check-out to see live room prices.

28 room types

Choose your room
Room type	Guests	Show prices
King Room with Pool View - Resort 32 m²King bed	Sleeps 3	Show prices
Twin Room with Pool View - Resort 32 m²2 × Twin beds	Sleeps 3	Show prices
Sea Panoramic King 30 m²King bed	Sleeps 2	Show prices
Urban Suite 69 m²King bed, Sofa bed	Sleeps 3	Show prices
Family Room with City View - Urban 64 m²2 × Twin beds, King bed	Sleeps 6	Show prices
Family Room 64 m²2 × Twin beds, King bed	Sleeps 6	Show prices
Resort Suite 69 m²Sofa bed, King bed	Sleeps 3	Show prices
Double or Twin Room 32 m²2 × Double bed	Sleeps 4	Show prices
King Room with Sea View 32 m²King bed	Sleeps 3	Show prices
Sea Suite 69 m²Sofa bed, King bed	Sleeps 3	Show prices
Family Room with Sea View 64 m²2 × King bed, 4 × Twin beds	Sleeps 4	Show prices
Panoramic Bath King bed	Sleeps 2	Show prices
Urban Suite King bed, Sofa bed	Sleeps 3	Show prices
Twin Room with City View - Urban 32 m²2 × Twin beds	Sleeps 3	Show prices
Resort Double Double 2 × Double bed	Sleeps 4	Show prices
Family Room (Resort View) 64 m²King bed, 2 × Twin beds	Sleeps 6	Show prices
Sea Bath Panoramic King 30 m²King bed	Sleeps 2	Show prices
Resort Twin 32 m²2 × Twin beds	Sleeps 3	Show prices
Suite, 1 King Bed With Sofa Bed 69 m²King bed, Sofa bed	Sleeps 4	Show prices
King Room with City View - Urban 32 m²King bed	Sleeps 3	Show prices
Urban Panoramic King 30 m²King bed	Sleeps 2	Show prices
Riley Suite 85 m²2 × Queen bed, Sofa bed	Sleeps 5	Show prices
Urban Panoramic King bed	Sleeps 2	Show prices
Urban Twin 32 m²2 × Twin beds	Sleeps 3	Show prices
Urban King 32 m²King bed	Sleeps 3	Show prices
Panoramic Sea 30 m²King bed	Sleeps 2	Show prices
Resort King 32 m²King bed	Sleeps 3	Show prices
Family Room With Sea View 64 m²2 × Single bed, King bed	Sleeps 6	Show prices

What this place offers

Internet

Free Wi-Fi

Parking

Pool & wellness

Outdoor pool
Spa
Gym
Hot tub/Jacuzzi

Food & drink

Restaurant
Bar
Breakfast
Room service

Services

24-hour front desk
Concierge
Laundry
Daily housekeeping

Family

Family rooms

Accessibility

Accessible
Elevator

Outdoor

Garden

General

Non-smoking rooms

Location

Address
131-141 The Esplanade, Cairns, 4870, Australia
0.6 km from the center of Cairns

Questions about this stay

Quick answers from the information this property gives us.

What are the check-in and check-out times?
Check-in from 14:00. Check-out by 11:00.
Is Wi-Fi included?
Yes, this property lists free Wi-Fi.
Is parking available?
Yes, this property lists parking. Check the room offer for any fee.
Can I add breakfast?
Breakfast is available with selected room offers.
Does the property have a pool?
Yes, this property lists a swimming pool.

Guest reviews

8.73,925 reviews

Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.

Cleanliness8.6

Service8.9

Location8.8

Room quality8.6

Amenities8.6

Value for money8.4

Food and drink8.3

Esther
Guatemala · Group of friends · October 2026
9.0
“Great place to spend a family vacation!”
+Location, ambience , perfect for vacation with family !!
−The smell of the rooms
Ian
United Kingdom · Couple · October 2026
7.0
+Clean modern room with a great view. Lovely pool. Good location.
−Small room. No mirror in the bedroom. Nowhere to hang wet costumes/towels after swimming.
Leonard
Ireland · Family · October 2026
9.0
“Definitely a lovely stay, but some of the access rules were a bit 'un-friendly'”
+Breakfasts were fabulous
−1) Room Service was often not completed until after 3pm daily. This is Quite a bit later than normal and expected. 2) Our family (Daughter son-in-law and children) stayed on a different floor of the hotel and the staff were unable to give us an additional key just to access that floor . . This was quite inconvenient as there were children involved.
Jill
Australia · Couple · October 2026
8.0
“Rainy but great staff and hotel”
+Clean and larger rooms. Staff super helpful,and attentive . Really noticed very proactive customer service .
−Not,your fault - but weather,was bad and still not enough seats by the pool
Wayne
Australia · Couple · October 2026
9.0
“Love the look, facilities but everything about food and drink is extremely lacking and expensive”
+Pool is awesome, location and some staff
−Not a good variety of food both for breakfast and pool side choices, very expensive food. Childs small burger and chips $20 and very small chips $16. Overpriced. Cocktails by the pool very limited.
John
Australia · Group of friends · October 2026
10.0
“My first visit to Crystalbrook Riley, definitely won't be my last! Well done to the staff”
+Staff, Rooms, pool area, Calypso bar & Location
−Buffet breakfast, was average and over priced for what was available. If you are going to have a pool table in the reception foyer, please maintain it to a reasonable level. the table and equipment were in a poor state.
leonardo
Brazil · Couple · October 2026
9.0
“Good location and facilities”
+Location and facilities very good
−Breakfast too expensive.
Kaitlyn
Australia · Family · October 2026
8.0
+The location of the property is great. We enjoyed the pool and the buffet breakfast. Day spa in the venue is lovely, very relaxing and great staff.
−The only thing I didn’t like was the reception service. The staff weren’t very welcoming. Didn’t seem happy to be there. Also the room wasn’t set up as I had booked it through booking.com. (Didn’t set up the sofa bed we had to call and ask for it) Not sure if that’s a communication error between booking.com and the venue
Pejman
Australia · Group of friends · October 2026
8.0
+Hotel facilities and location were great. While close to many restaurants, it was far from all the noise.
−Riley was a bit underwhelming for us as a five star hotel. Personnel were borderline careless. Daily room cleaning didn't happen every day of our stay. Room cleaning was entirely skipped for one day, glasses and cups were not replaced and when we called to replace them they either washed them in the bathroom or brought a new set of cups without taking the dirty ones. By the day we left there were 4 sets of cups left in the room. Also, some of the facilities weren't working as expected. The room shower was leaking at the tap and the spa water was cold.
Elise
Belgium · Couple · October 2026
9.0
“Super!”
+Goede locatie, mooi en propere kamer, leuke restaurants en zwembad.

Good to know

Check-in & check-out
Check-in from 14:00 · check-out until 11:00
Pets
Pets are not allowed

Facilities at a glance

About this place

Choose your room

28 room types

King Room with Pool View - Resort

Twin Room with Pool View - Resort

Sea Panoramic King

Urban Suite

Family Room with City View - Urban

Family Room

Resort Suite

Double or Twin Room

King Room with Sea View

Sea Suite

Family Room with Sea View

Panoramic Bath

Urban Suite

Twin Room with City View - Urban

Resort Double Double

Family Room (Resort View)

Sea Bath Panoramic King

Resort Twin

Suite, 1 King Bed With Sofa Bed

King Room with City View - Urban

Urban Panoramic King

Riley Suite

Urban Panoramic

Urban Twin

Urban King

Panoramic Sea

Resort King

Family Room With Sea View

What this place offers

Internet

Parking

Pool & wellness

Food & drink

Services

Family

Accessibility

Outdoor

General

Location

Address

Questions about this stay

What are the check-in and check-out times?

Is Wi-Fi included?

Is parking available?

Can I add breakfast?

Does the property have a pool?

Guest reviews

Good to know

Check-in & check-out

Pets

Guest reviews