Crystalbrook Byron

8.7Very good748 reviewsSee rooms

Resort

Facilities at a glance

Free Wi-Fi
EV charging
Sauna
Room service
Daily housekeeping
Family rooms

About this place

Luxury Rainforest Retreat Nestled in an 18-hectare rainforest, Crystalbrook Byron offers a tranquil escape for guests seeking relaxation and adventure. Nature Immersion and Wellness Indulge in daily yoga classes, explore endless rainforest trails, and join guided walks to discover the area's rich ecosystem. Gourmet Dining and Relaxation Savor farm-to-plate dishes at the on-site restaurant, unwind by the 25-metre infinity pool with signature cocktails, and enjoy top-notch service throughout your stay. To experience the perfect blend of luxury, nature, and relaxation, book your stay at Crystalbrook Byron now.

Choose your room

Pick check-in and check-out to see live room prices.

14 room types

Choose your room
Room type	Guests	Show prices
Rainforest King Suite 61 m²King bed	Sleeps 2	Show prices
Treetops Suite 61 m²King bed	Sleeps 2	Show prices
Treetops Luxe Suite 61 m²King bed	Sleeps 2	Show prices
Rainforest Suite - Shower Only 61 m²King bed, Sofa bed	Sleeps 2	Show prices
Treetops Family Room 61 m²King bed, 2 × Sofa bed, 2 × Twin beds	Sleeps 4	Show prices
Rainforest Family Room 61 m²King bed, 2 × Sofa bed, 2 × Twin beds	Sleeps 4	Show prices
Treetops Resort Family Suite King bed, Sofa bed	Sleeps 3	Show prices
Treetops Retreat Suite 61 m²King bed, Sofa bed	Sleeps 2	Show prices
Rainforest Resort Family Suite King bed, Sofa bed	Sleeps 3	Show prices
Rainforest Retreat Suite 61 m²King bed, Sofa bed	Sleeps 2	Show prices
Treetops Resort Suite 61 m²King bed, Sofa bed	Sleeps 2	Show prices
Rainforest Resort Suite 61 m²King bed, Sofa bed	Sleeps 2	Show prices
Rainforest Resort Suite - shower only 61 m²King bed	Sleeps 2	Show prices
Rainforest Luxe Suite 61 m²King bed	Sleeps 2	Show prices

What this place offers

Internet

Free Wi-Fi

Parking

Parking
EV charging

Pool & wellness

Outdoor pool
Spa
Gym
Sauna

Food & drink

Restaurant
Bar
Room service

Services

24-hour front desk
Laundry
Daily housekeeping

Family

Family rooms

Accessibility

Accessible

Outdoor

Garden
Terrace

General

Non-smoking rooms

Activities

Tennis court

Location

Address
77-97 Broken Head Road, Byron Bay, 2481, Australia
3.9 km from the center of Byron Bay

Questions about this stay

Quick answers from the information this property gives us.

What are the check-in and check-out times?
Check-in from 15:00. Check-out by 11:00.
Is Wi-Fi included?
Yes, this property lists free Wi-Fi.
Is parking available?
Yes, this property lists parking. Check the room offer for any fee.
Does the property have a pool?
Yes, this property lists a swimming pool.

Guest reviews

8.7748 reviews

Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.

Cleanliness8.5

Service9.4

Location9.5

Room quality9.4

Amenities9.0

Value for money8.4

Food and drink8.5

Nicola
Australia · Couple · October 2026
6.0
“It was nice but not clean”
+The location is beautiful in the rainforest and the vibes is perfect. The breakfast and coffee was great and the staff were Amazing!
−The property is very dated in terms of the rooms. The first room we had a bad mould smell coming from the AC and overall wasn’t very clean. We then got moved by the reception team to a new room with no smell. However the room was not cleaned that well. A lot of dust was around the bed on the bedsides and mould in the shower. The blind was also broken in the bedroom. The staff checked on us the next day and I mentioned these cleaning items for housekeeping to do during the service. We came back and none of these were actually cleaned.
Sandra
Australia · Family · October 2026
8.0
−There was no secure internet the Crystalbrook provided which I thought was poor. In addition to no secure internet there was very poor to virtually no reception to access internet within the complex.
judith
Australia · Couple · October 2026
10.0
+The setting and the service
Wendy
Australia · Couple · October 2026
9.0
“Peaceful location”
+Modern, spacious, comfortable suite in a peaceful rainforest setting. Thoughtfully designed and loved the Origins products in the bathroom and shower.
−No lid on the toilet.
Narelle
Australia · Solo · October 2026
9.0
“relaxing and excellent”
+food was great, bed lovely, pool wonderful, staf lovely
−balcony
Sara
New Zealand · Couple · October 2026
9.0
“Stunning”
+Everything was amazing. So beautiful, best place in Byron!
−The restaurant staff were not that onto it and not that welcoming
Bridget
Australia · Couple · October 2026
6.0
“Far from the 5-star luxury promised in the photos.”
+A young guy on Front of House (not the manager) was fantastic - super friendly, down-to-earth, and drove us around in the buggy with a great attitude. The in-room kitchen setup was also a massive plus; having proper cooking facilities and a full-size fridge is rare and genuinely useful. The shuttle bus is a great concept as well, though adding more frequent run times would make it far more practical. The free bikes were a nice gesture too, though eBikes would have been much better for getting around (we ended up hiring some in town).
−Our ground floor room (Rivergum 81) in the forest area felt dark, depressing, and neglected. The bright, airy spaces advertised online were nowhere to be found, the couch and bed were uncomfortable, and the shower wall was literally falling apart. The TV also had some weird lines appearing on the screen - unwatchable - even when syncing up our laptops! The restaurant was just as frustrating. Breakfast orders arrived missing items, and we were repeatedly charged despite having prepaid through our booking. When we tried to have dinner on-site, we waited 20 minutes just to see a server after being seated in a mostly empty room. We walked out and ordered UberEats instead. The final straw was receiving an email post checkout asking if we had taken the room iPad, which we left in its holder under the bench. The lack of basic maintenance and attentive service completely undermined the stay. Needs some serious attention from management.
Charles
Australia · Couple · September 2026
9.0
“Vey much enjoyable and we will be back”
+The Staff where very helpful and obliging. the food was excellent and the whole atmosphere very good,
−The timber boardwalks badly need better maintenance
John Kantilaftas
Australia · Family · September 2026
9.0
“An experience not to be missed.”
+Experience the rainforest with all its beauty and colour Only 5 minutes out of Byron Centre.
−We did not stay ling enough !!
Jithin
Australia · Family · September 2026
6.0
“It’s good”
+Pool
−Restaurant. Menu isn’t helpful at all. Kids menu was not up to expectations at all.

Good to know

Check-in & check-out
Check-in from 15:00 · check-out until 11:00
Pets
Pets are not allowed

Facilities at a glance

About this place

Choose your room

14 room types

Rainforest King Suite

Treetops Suite

Treetops Luxe Suite

Rainforest Suite - Shower Only

Treetops Family Room

Rainforest Family Room

Treetops Resort Family Suite

Treetops Retreat Suite

Rainforest Resort Family Suite

Rainforest Retreat Suite

Treetops Resort Suite

Rainforest Resort Suite

Rainforest Resort Suite - shower only

Rainforest Luxe Suite

What this place offers

Internet

Parking

Pool & wellness

Food & drink

Services

Family

Accessibility

Outdoor

General

Activities

Location

Address

Questions about this stay

What are the check-in and check-out times?

Is Wi-Fi included?

Is parking available?

Does the property have a pool?

Guest reviews

Good to know

Check-in & check-out

Pets

Guest reviews