Crystal Hill R

5.3Fair75 reviewsSee rooms

Guest house

Facilities at a glance

Free Wi-Fi
Parking
Airport shuttle
Sauna
Breakfast
Concierge

About this place

Luxurious Amenities and Services Indulge in relaxation at the sauna and enjoy complimentary Wi-Fi. Benefit from concierge services, babysitting, and even a fun arcade/game room. Exquisite Dining Options Savor authentic Malaysian cuisine at Crystal Cafe or opt for delicious room service. Don't miss the chance to enjoy a cooked-to-order breakfast each morning. Convenient Facilities and Surroundings Make use of the business center, airport shuttle, and free parking. With private balconies and beautiful views, feel at home in the well-equipped guestrooms. Don't miss exploring nearby attractions like Mount Kinabalu National Park and Kundasang War Memorial. Ready for an unforgettable experience at Crystal Hill R? Book now for a memorable getaway!

Choose your unit

Pick check-in and check-out to see live room prices.

4 room types

Choose your room
Room type	Guests	Show prices
Panoramic Room (Honeymoon) 24 m²King bed	Sleeps 5	Show prices
Standard Room 24 m²2 × Twin beds	Sleeps 5	Show prices
Superior Room 24 m²Queen bed, Twin beds	Sleeps 5	Show prices
Deluxe Room 24 m²2 × Queen bed	Sleeps 6	Show prices

What this place offers

Internet

Free Wi-Fi

Parking

Transport

Airport shuttle

Pool & wellness

Sauna

Food & drink

Breakfast

Services

24-hour front desk
Concierge

Location

Address
Kg. Kundasang, Ranau, Sabah, 89308, Malaysia
2.7 km from the center of Ranau

Questions about this stay

Quick answers from the information this property gives us.

What are the check-in and check-out times?
Check-in from 14:00. Check-out by 11:00.
Is Wi-Fi included?
Yes, this property lists free Wi-Fi.
Is parking available?
Yes, this property lists parking. Check the room offer for any fee.
Can I add breakfast?
Breakfast is available with selected room offers.

Guest reviews

5.375 reviews

Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 75 reviews.

Bong
Group of friends · October 2024
6.0
+The view of Mt kundasang is good as expected from the homestay just kinda sad on my 3d2n trip is raining all the way and limited activity.
Imran
November 2022
10.0
+Beautiful hotel and view
THANGADURAI
May 2022
6.0
“Positive and negative about crystal hill hotel”
+I've booked 2 days in crystal hill hotel. The first day the TV is not working the hotel towel is not clean as well. There were bugs and some insects in our room and the glasses they provide also not clean. The good point about this hotel is they provide water heater and a wonderful view from our balcony and the heater from our bathroom worked well for the first day.........The second day we actually frustrated and decided to move other place Caz in the morning 6am heater doesn't working and we forced to bath in cold water in the early morning. But we can stay there for the nature and the view. Overall the hotel gave a great experience.
Cyril Steven Bosuang
May 2022
8.0
+The view was superd! Rooms need to be improve. Require cafeteria will be a best solution, because its not near town to buy own food or anything.
Syarif Bush Luang
Family · March 2022
10.0
+Good
Chow Chung
May 2021
6.0
“5 Stars View with rundown facilities”
+On 1st night, the first room was rundown. The bed was very bad condition like sleeping on the wire frame, toilet was not clean and without any toilet paper. 3 person checked in a 2xdouble bedroom, but only 2 towels and 2 soap provided. Dirty stain were everywhere on the curtain, bed sheets and wall. Bugs and big fat mosquito is full and biting my kids (at 4am, I had kills more than 15 of them). On 2nd day, asking for change room however was rejected at once due to we already checked in on the room, cannot be changed. After much discussion, finally they changed us to next room which is much better in condition. Self prepared mosquito repellence and expected same soap quantity. Can sleep better. Despite of the room condition, the view is outstanding 5 stars. You have180 degree view of Mount Kinabalu and Kundasang town.
Hyerolyn jecqulye
July 2020
2.0
+View is perfect. but i will not recommend this place if it is for comfort. The house keeping didnt change the bed sheet. They use back the ones customer use before. Room is not like in the picture i saw. Shower also broken. condition 5/10. if u stay for the view definitely recommended
Verified traveler
February 2020
2.0
+THE ROOM IS a) FILTHY, DIRTY & SMELLY. b) ALL BATHROOMS MOULDY, DAMAGED & FAULTY SHOWER, CRACKED TILES MAY CUT & INJURE PEOPLE c) CROCKROACHES IN ROOMS d) SPIDERS & COBWEBS IN ALL OF THE BOTTOM OF DRESSIMG TABLES, WALLS, EVEN ON FRONT DOOR e) DIRTY, MOULDY & STAINED LINEN, BEDSHEETS, BEDSHEET COVER & PILLOW CASES f) BADLY MAINTAINED WITH DETACHED SKIN OF DRESSING TABLES & WARDROPE WITH SHARP EDGES WHICH MAY INJURE PEOPLE. g) PICTURES OF MISSING SOFA, POTS, TABKE LAMPS AS SHOWN IN BOOKING WEBSITE. h) WE WERE VERY BADLY SHAKEN, SHOCKES & DID NOT SLEPT WELL WITH THESE TERRIBLE CONDITIONS.
Verified traveler
Family · February 2020
8.0
+The morning view was fantastic. I really like the location of Crystal Hill.
jaen
February 2020
2.0
“Most horrible stay”
+This is the most horrible stay so far in my life. the washroom was dirty, moldy; the curtain and the sofa cushion were also moldy. The room was stuffy, no fan was provided, with the windows open, it would be too cold. No slippers were provided in the wet toilet, shower head was not functioning well. We ordered breakfast to be available at 7a.m. as we need to rush for the hike, it didn't arrive till 7:15a.m.

Good to know

Check-in & check-out
Check-in from 14:00 · check-out until 11:00
Pets
Pets are not allowed

Facilities at a glance

About this place

Choose your unit

4 room types

Panoramic Room (Honeymoon)

Standard Room

Superior Room

Deluxe Room

What this place offers

Internet

Parking

Transport

Pool & wellness

Food & drink

Services

Location

Address

Questions about this stay

What are the check-in and check-out times?

Is Wi-Fi included?

Is parking available?

Can I add breakfast?

Guest reviews

Good to know

Check-in & check-out

Pets

Guest reviews