Crowne Plaza Reading

Name: Crowne Plaza Reading
Address: Caversham Bridge, Richfield Avenue, Berkshire, Reading, Reading, RG1 8BD, GB

7.7Good120 reviewsSee rooms

Hotel

Caversham Bridge, Richfield Avenue, Berkshire, Reading

Facilities at a glance

Parking
Hot tub/Jacuzzi
Room service
Family rooms
Elevator
Terrace

About this place

Luxurious Riverfront Location: Nestled on the banks of the River Thames, the Crowne Plaza Reading offers a serene escape just minutes from the bustling center of Reading. State-of-the-Art Health Club and Spa: Indulge in relaxation at the hotel's health club, boasting a 17-metre infinity pool, sauna, steam room, spa bath, and a modern gym for a rejuvenating experience. Gourmet Dining Experience: Savor delectable dishes crafted from local ingredients at the Riverside Restaurant, with the option to dine in the stylish restaurant or on the picturesque riverside terrace. Book now to immerse yourself in luxury and tranquility at the Crowne Plaza Reading.

Choose your room

Pick check-in and check-out to see live room prices.

14 room types

Choose your room
Room type	Guests	Show prices
Standard Double Room With Single Sofa Bed 22 m²Double bed, Sofa bed	Sleeps 3	Show prices
Junior Suite, 1 King Bed With Sofa Bed, Balcony	Sleeps 4	Show prices
Standard Double Room 22 m²Double bed	Sleeps 2	Show prices
Double Room With Sofa Bed - Non-Smoking 25 m²Double bed, Sofa bed	Sleeps 2	Show prices
Standard Double Room - Disability Access 22 m²Double bed	Sleeps 2	Show prices
Premium Double Room 22 m²Double bed	Sleeps 2	Show prices
Standard Twin Room 22 m²2 × Single bed	Sleeps 2	Show prices
Premium Twin Room With Balcony 22 m²2 × Single bed	Sleeps 2	Show prices
Executive Suite With Balcony 48 m²Double bed	Sleeps 4	Show prices
Premium King Room With Balcony 22 m²King bed	Sleeps 2	Show prices
Premium Twin Room 22 m²2 × Single bed	Sleeps 2	Show prices
Premium Room 22 m²	Sleeps 2	Show prices
Standard Queen Room 22 m²Single bed	Sleeps 2	Show prices
Standard Room 22 m²Double bed	Sleeps 2	Show prices

What this place offers

Parking

Pool & wellness

Outdoor pool
Indoor pool
Spa
Gym
Sauna
Hot tub/Jacuzzi

Food & drink

Restaurant
Bar
Room service

Family

Family rooms

Accessibility

Accessible
Elevator

Outdoor

Terrace

General

Non-smoking rooms

Location

Address
Caversham Bridge, Richfield Avenue, Berkshire, Reading, RG1 8BD, United Kingdom
1.2 km from the center of Reading

Questions about this stay

Quick answers from the information this property gives us.

What are the check-in and check-out times?
Check-in from 15:00. Check-out by 12:00.
Is parking available?
Yes, this property lists parking. Check the room offer for any fee.
Does the property have a pool?
Yes, this property lists a swimming pool.

Guest reviews

7.7120 reviews

Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 120 reviews.

C7252WTdarreng
Business trip · March 2025
2.0
“Car Park…be warned!”
+Be warned! The privately managed car park (Private Eye) charged me £30 for an overnight stay that I didn’t have to pay despite registering my car details with reception. I contacted the hotel only to be told that they cannot assist me and I have to contact Private Eye. Shocking …
rebeccasW2828JR
United Kingdom · Couple · February 2025
10.0
“Comfy / good night sleep!”
+Lovely stay! Super close to town so good if you are having a night out on town! You can also walk back from the town centre in 30mins. Comfy beds / not too much noise and sat right on the Thames so makes for a lovely walk in the morning! We had breakfast then went for a lovely walk, saw the swans and just enjoyed being so close to the water
ahmet
December 2024
2.0
“Disappointing Stay with Poor Service and Comfort”
+We checked in on the first day at around 3:00 PM and went to our room, but there was no bed prepared for my daughter, the third person. We spent 45 minutes trying to make the bed with one of the housekeeping staff because the people who were supposed to prepare the room hadn’t done it. At check-in, we were told the pool would close at 8:00 PM. However, due to the delay with the bed and other things, we didn’t get to the pool until around 4:30 PM. Then we were told the pool would close at 5:00 PM, and at about 4:45 PM, the pool attendant told us to leave. Honestly, we were very annoyed and disappointed. The entire hotel was cold,the room, the corridors, the reception, the restaurant,everywhere was freezing. During breakfast, a staff member gave me a stern look because I didn’t eat the eggs I didn’t like. She was not polite at all. On the bright side, due to the issues we faced on the first day, the receptionist offered us a free breakfast for the second day and allowed us to use the pool after checkout. However, I don’t think we’ll be coming back to this hotel. As a family, we didn’t like it at all.
Anita
December 2024
8.0
“Not bad”
+Our stay was alright. The room was clean and comfortable. Don't like the shower curtain, they are very unhygienic. The breakfast was nice but the food warmers do tend to dry up the cooked food and the eggs were not runny as the yolks had set with the time they were in the warmer. The hash browns were just warm so think that particular warmer was either off or faulty. The orange juice was empty for quite a while before it was filled so I didn't get to try it. The sausages were delicious but was only browned on one side and the bacon was dried. A choice of having muselli would be nice.
Robert
Family · December 2024
2.0
+This hotel is soon to be closed for refurbishment and it shows! Most of the facilities were closed during our stay. Rooms need updating and lots of damp / condensation. Staff were not attentive. Avoid.
Jacob
December 2024
8.0
“Good but tiny”
+The team and staff very friendly thoughout the weekend. Breakfasts were good and varied. The room its self was tiny for the three of us. Really squeezed with the sofa bed folded out
Peter
December 2024
10.0
+Overnight visiting family in Emmer Green.
Darshika
Family · December 2024
2.0
+I had a very disappointing experience at the hotel. We booked the stay to celebrate our anniversary, but right from the start, things went wrong. Upon arrival, we inquired about the jacuzzi, only to find out it was broken. Later that evening, we requested an extra duvet for our family (2 adults and a child). After some time, we had to call reception again to remind them. When the duvet finally arrived, the staff member mentioned that the towel rods in the room were also broken and that maintenance would be notified. The situation got worse when we tried to open the sofa bed,it wouldn’t budge. After calling reception, they assured us it would be fixed in 15 minutes. 15 minutes later, I called again, only to be told the sofa bed was broken, without anyone ever coming to check on it. I’m baffled as to why a room meant for three people (2 adult and child)was provided with a broken sofa bed. Eventually, we were given a basic folding cot, which was uncomfortable and far from what I expected in a 4-star hotel. I’ve attached pictures to show the poor quality of the cot. Overall, this was a very frustrating experience, and in hindsight, choosing this hotel was a big mistake.
David
December 2024
8.0
+Not a bad hotel in a beautiful position by the river. We weren’t happy about being put in a room in the first floor directly above somebody else’s disco playing very loud music until midnight.
lou0307
United Kingdom · Couple · December 2024
4.0
“Wouldn’t stay again”
+The room was freezing and the duvet was too thin for December. The manager and a few members of staff were rude and unhelpful, however we found out the hotel was shutting down at the end of December and everyone was being made redundant so maybe that was why staff were unbothered, except for the guy in the spa area who was very helpful. The location is good and the spa is good. Other than that we would not stay here again.

Good to know

Check-in & check-out
Check-in from 15:00 · check-out until 12:00
Pets
Pets are not allowed

Facilities at a glance

About this place

Choose your room

14 room types

Standard Double Room With Single Sofa Bed

Junior Suite, 1 King Bed With Sofa Bed, Balcony

Standard Double Room

Double Room With Sofa Bed - Non-Smoking

Standard Double Room - Disability Access

Premium Double Room

Standard Twin Room

Premium Twin Room With Balcony

Executive Suite With Balcony

Premium King Room With Balcony

Premium Twin Room

Premium Room

Standard Queen Room

Standard Room

What this place offers

Parking

Pool & wellness

Food & drink

Family

Accessibility

Outdoor

General

Location

Address

Questions about this stay

What are the check-in and check-out times?

Is parking available?

Does the property have a pool?

Guest reviews

Good to know

Check-in & check-out

Pets

Guest reviews