Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 122 reviews.
Ceri
United Kingdom · Couple · October 2026
“Perfect super clean, super comfy and stylish and the most perfect location!”
+Exceptional - a sort of cross between a boutique hotel and a private home. Located in a side street right in the centre of Milan the location is superb. Lots of great coffee shops and restaurants a 2 minute walk so no need for anything to be provided. Rooms are super clean and comfortable and a good size. Bathroom and shower fabulous. No one working there after 6 so if you had a problem you're on your own but there is a What's app and I am sure it is manned 24/7 as the whole gig seems very professional. 10/10!
−Guests using the reception desk after hours to hold work calls is a bit rude as you can hear everything in your room as the place is not that big. But what can you do to police this? Also when we were there there was decoration work going in the hall way which was both nosey and the dust was actually insane you couldn't see where you were going! We were ok with it as we were on holiday but some guests would have gone mad especially if it was a special weekend of something - maybe should have warned us before!
Serhat
Türkiye · Couple · October 2026
+comfortable bed, enough space in room, quiet room, good sleep, good location
−They don't have digital key so you've to carry 3 keys all the time with you.
Norma
United States · Couple · October 2026
“A beautiful hotel, an ideal location, and exceptional hospitality.”
+The hotel was beautiful, thoughtfully appointed, and ideally located,within walking distance of nearly everything we wanted to see. What made our stay truly memorable, however, was the hospitality. Sean was exceptionally warm, gracious, and helpful, and the housekeeping staff was wonderful as well. We felt genuinely cared for throughout our stay. This hotel clearly understands that a great experience is about much more than a beautiful room. Hospitality makes all the difference, and Sean is absolutely brilliant at it.
−Can't think of anything.
+we loved the property and Sean was amazing!! We will certainly stay here again
Veronika
Indonesia · Couple · September 2025
“Fantastic apartment room in a perfect location in Milan”
+Wonderful apartment room in a great location in Milan. The staff were super helpful. We were concerned that this was not a hotel and therefore no concierge services BUT the Crossing Manzoni team were superb and helped us with everything! Love the place. Will definitely come back here.
“Amazing hospitality”
+This is in a perfect central location. The greeting and help from Sean was exceptional, he could not have been more helpful
Anna
Switzerland · Couple · August 2025
+The apartment was simply gorgeous: very comfortable, with beautifully designed interiors. It felt cozy and was spotlessly clean, with great attention to detail. I really enjoyed my stay and will definitely come back! The central location was very convenient. The hosts were wonderful , friendly, attentive, and explained everything clearly. ✨ 🫶
Michael
Family · August 2025
+We stayed for one night on our way to the airport. The hotel was in a great location and the rooms were excellent and perfect for a family. Sean and the staff were incredibly helpful throughout … I would definitely recommend the hotel for a family
Mari
United States · Couple · July 2025
+I cannot recommend Crossing Manzoni highly enough. From the moment we arrived,late in the evening,we were warmly welcomed by Sean, who waited to personally show us to our room. That level of attentiveness set the tone for the rest of our stay. Every member of the staff went above and beyond to make our experience feel personal and special. A standout moment for me was when Sabrina helped resolve an issue I had with a bag I purchased at La Rinascente. She not only translated and advocated on my behalf but even offered to go there herself to exchange it for me. On our last day, Alfio stayed late to help us look up train schedules and make sure we were all set for our departure- just one more example of how thoughtful and helpful the team was throughout. The rooms were spotless, beautifully decorated, and the hotel’s location is unbeatable,right in the heart of everything. Honestly, there was nothing I didn’t like. If I could give this place more than a 10, I absolutely would. This is a place I’ll be recommending to all my friends and family,and I’ll definitely return!
Miriam
Romania · Solo · July 2025
“Great & helpful staff, stylish design, 2’ away from Scala”
+Everything - 2 min away from the Scala, 5 min away from the Vittorio Emanuele Galeries, super clean & stylish, newly renovated, water & snacks included. But the best?! The people. An incredibly nice team - Sean & Sabrina. Sean welcomed me in the first day & helped me with basically everything. I needed to rent a car, carry my luggage, recommendations for some nice restaurants, everything. Sean did it all. All with a genuine smile and a desire to help me have a great stay. I traveled quite a bit, but, thanks to this experience, Milan & Crossing Manzoni rank 1st in my go-to destinations. I am looking fwd to return to Milan & stay here again!