Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Katharine
United Kingdom · Solo · October 2025
“Cromwell House visit Oct-2025”
+The size of the room and the accommodation was found to be in a central location to town amenities.
−A fault was discovered and rectified immediately.
Guest reviews
United Kingdom · Solo · September 2025
“Never again !!”
+Nothing. It was dirty. Riddled with fleas I got bitten multiple times
−Everything
Andrew
United Kingdom · Solo · August 2025
“Rip off.”
+None like it at all.
−No Table, No chair, No small lamp, No bedside table. No cleaning the room and bathroom every day. The small waste bin haven't empty for week. No carpet on the flood. Top curtains need repair as haven't done it for week. Lack warm water in the bathroom. Leaking shower pipe. More leaking water at the bottom than top shower cap. No Breakfast each day. I should pay £180 per week not £300 per week. £300 is really rip off.
“Poor servive? No - no service.”
+Check-in: Need a code which was supposedly given in their confirmation email. Neither I normy friend, on a separate booking, received a code. So I arrive at the door with no code and, good news - there is a contact number in the email. Bad news, it goes straight to voicemail. Fortuntaely, after a few minutes a resident who has a better contact number shows up and I get in. No toilet paper in the room, no chair or similar to put clothes. Supposed to be breakfast included - no breakfast.
“Dreadful”
+Check-in. rrive at property and need a code to get in - o host to meet. Contrary to what the say, neither I nor my frend saw a code on our confirmation email. Ring the number given in email and it went to answering machine, so no contact. Breafast did not exist. No toilet paper in my room. No chair, drawers or shelves so clothes had to go on floor.
Morteza
United Kingdom · Solo · August 2025
“I check out after two minutes after my check in”
+Dirty hotel
−Dangerous people in the hotel
Guest reviews
United Kingdom · Solo · July 2025
“You get what you pay for - so not much.”
+I guess it was cheap and I guess it was central and I guess it wasn’t filthy - almost so down beat it’s fun
−A very old and tired place, and across the road from a noisy place where all the local crazies seem to live.
ivan
United Kingdom · Solo · July 2025
“Disappointed - more like a room in a hostel than a B&B”
+Bed was comfy
−Room was small, tired and dull
Wendy
United Kingdom · Solo · July 2025
“Awful”
+Nothing
−Left standing outside on arrival, another guest let me in to use there toilet!! room was not made up , still dirty when l was let in. Cleaner didn’t arrive until 8pm . Contact not available.would not recommend !!!
Lynda Morgan
New Zealand · Solo · July 2025
“Lovely stay -”
+Central- easy walk to station, shops & beach and pier Spacious sunny room Clean- quiet - great bed
−No hair dryer