Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Daniela
United States · Couple · October 2026
10.0“Chanian Darling Gem Hotel Run Don't Walk to Reserve”
+Incredible. Our best stay in Crete. Support locally owned hotels!!! Everything is perfect, clean, everyone is so kind and generous. We felt so welcomed. Rooms are HUGE. Home-made orange jam by the owner. Every single detail has been carefully thought out, so much love in each corner. Best view in town. Its in the West side which is less touristy making it even better. There's nothing bad to say about this place. Breakfast is DELICIOUS. Everything is amazingggg. Highly, highly recommend. I'm so picky and I have nothing but praise for this place. I was very happy here. Beds were so comfy, blankets were perfectly warm.
−My vacation was too short here !
Nancy
United States · Couple · October 2026
10.0“One of my best lodging experiences in Europe.”
+I wish there was some way to give a rating higher than a ten. If you have a chance to stay here you will have an outstanding experience. The room was beautiful with amazing decorating and every convenience. We had a wonderful spa tub in our room. The staff was remarkable. They were so attentive and helpful. We asked an excessive amount of questions and they were unfailingly patient with us. They gave us great advice and helped us schedule activities and outings. Kareena was outstanding. The breakfast was sensational too. Staying here, with the people, the room, and the location was the highlight of our stay in Chania.
Dorothy jane
Australia · Couple · October 2026
10.0“Fabulous”
+Fabulous location with the very helpful Karina on front desk always willing to help and provide advice. In terms of the room there were lots of helpful things including a small clothes line for the bathroom.
−Nothing
Xiang
United States · Couple · October 2026
10.0“It is a truly charming hotel with a perfect location, beautiful rooms, delicious food, and, above all, exceptional hosp”
+We had a wonderful stay at Cretan Renaissance Hotel in Chania and couldn’t recommend it more highly! Our room was spacious, beautifully decorated, and thoughtfully arranged, with so much attention to detail. It was quiet, comfortable, and very relaxing, making it the perfect place to unwind after exploring the beautiful city of Chania. The hotel’s location is excellent, right by the picturesque Venetian Harbour, with lovely views and easy access to the charming old town. One of the highlights of our stay was the incredible hospitality of John, the owner. He was genuinely kind, welcoming, and attentive, always making sure we had everything we needed. His thoughtful gestures and personal touches made us feel truly cared for, rather than simply like hotel guests. The breakfast was generous, delicious, and full of variety. One of our favourite moments was enjoying breakfast right outside the hotel, overlooking the beautiful Venetian Harbour. Sitting there in the morning, taking in the stunning views and the peaceful atmosphere, was such a special experience and a wonderful way to start the day. We also had the pleasure of dining at the hotel’s restaurant, and the food was excellent! It
Matthew
Australia · Couple · October 2026
10.0“Much better than photos appeared online.”
+Amazing room, Amazing hosts, cannot fault the accommodation. When in Chania we won’t stay anywhere else.
Peter
Spain · Couple · October 2026
10.0“Perfect small hotel. Staff excellent and helpful. We will stay there again. Perfect location.”
+Due to a bad storm on arrival we were served breakfast in the room which was excellent. Good view of the harbour.
−Leaving. Weather. Not the hotels fault!!!!
Vladislava
United States · Couple · October 2026
10.0“Beyond our expectations”
+Great location! Amazing room , delicious gourmet breakfast, very friendly and helpful staff! Highly recommend!
Amy
United States · Couple · September 2026
10.0“Cretan Renaissance is a Chania gem.”
+The room was gorgeous. It was so spacious and charming. The service was amazing. Karina was beyond helpful, as was John, his mother, and the entire restaurant staff.
−Liked it all!
Myriam
United States · Couple · August 2026
10.0“Amazing!!”
+Stunning property, very well maintained and very romantic. Owners were incredible.
Georgios
Greece · Couple · September 2026
10.0“Υπέροχη διαμονή!”
+Το ταξίδι μας έγινε με αφορμή ένα συνέδριο και το συνδυάσαμε με ένα όμορφο διήμερο οι δυο μας, πριν ξεκινήσει η ιδιαίτερα απαιτητική εργασιακή και σχολική (4 kid) χρονιά μας. Ένα εξαιρετικά ευρύχωρο κατάλυμα, με ιδιαίτερη αισθητική, ιδανική θέση στο παλιό λιμάνι και υπέροχη θέα.