Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Thorsten
Germany · Solo · October 2026
+Quiet and beautiful place with an amazing view.
−Can be difficult to get reach the location for transport.
Matthew
United Kingdom · Couple · September 2026
+Nice hotel in a lovely area of the world. I particularly liked how accessible it was to the hike up Ella rock and onto the train line. Pool was nice and breakfast plentiful.
julius one
Romania · Solo · September 2026
+Although the staff is friendly, this location will have many losses.
−Access is difficult to this villa. Next to them another villa is built, in the morning at 7 o'clock the noise starts and ends at 23.00. It's terrible. The dirty pool, the cabinets full of dust, the refrigerator full of mold.The bathtub full of hair in the drain. The elderly or those who cannot climb the stairs, have no place here.
Rachsharma
India · Couple · September 2026
“nice place but its a little bit far from the main city! Rest stay & staff were amazing!”
+the view!
−the wifi!
Laura
Germany · Couple · September 2026
“Disappointing stay at Cozy Resort in Ella”
+The view.
−Disappointing stay at Cozy Resort in Ella - overcharged and poorly maintained. The only positive note was that they picked us up from Ella town upon arrival, but beyond that, almost everything went downhill. When we asked for local recommendations, the staff was completely unprepared and offered zero orientation on what to see or do in Ella. The room itself was plain dirty with windows and mirrors covered in splashes, the electrical outlets barely worked to the point where our power bank was not even fully charged after an entire night, the TV was completely out of order, and while the Wi-Fi did technically work, the connection was extremely poor. Sleep was nearly impossible due to an active construction site directly in front of the hotel and zero soundproofing, which meant stray dogs kept us awake all night. The food was another major disappointment: dinner was a complete disaster that tasted entirely like cheap pre-packaged convenience products, and while breakfast was okay, it was still the worst we had during our entire trip. The biggest rip-off, however, was their service pricing, starting with an outrageous 1,500 LKR per kilo for laundry that returned with our socks still vi
Aarti
India · Solo · September 2026
+Loved the stay and staff was so friendly and nice
−Na
Eleonore
France · Family · October 2026
“Merveilleux”
+La magnifique vue, chambre très propre et spacieuse avec tout le confort nécessaire. Personnel accueillant et au petit soin.
Miriam Theresa
Germany · Couple · October 2026
+Schöner Ausblick vom Zimmer, nettes personal sogar mit Überraschungen zum honeymoon :)
−Baustelle am Haus, Etwas alte Möbel im Zimmer, Warmwasser ist recht kurz am Zimmer wegen kleinen Beuler
Richard
Netherlands · Couple · September 2026
“FANTASTISCH!!!”
+FANTASTISCH! Zeer fijne locatie! Vriendelijke managers en personeel. Qua locatie en uitzicht echt fantastisch. Je bent snel met een tuktuk in het centrum maar je kunt ook lopen ( ca 20 min) langs het spoor ( dat is op zich al leuk en mooi) ook kun je gewoon met de trein dat kost 20lkr ofwel € 0,05. De locatie is perfect. Je kunt er gewoon komen met de taxi of eigen vervoer. Het ontbijt is zeer goed verzorgd en ook het diner was erg fijn. Kamers zijn ruim en zeer schoon. Aanrader! Ik zou iedereen aanraden om hier te boeken
julia
Netherlands · Couple · September 2026
“Een aanrader!”
+Het personeel was makkelijk bereikbaar, super behulpzaam en vooral gezellig. Een fijne comfortabele kamer met een groot zacht bed en een prachtig balkon. We konden de was in het hotel laten doen en binnen dezelfde dag schoon ophalen. Wij hadden hulp nodig van een dokter en binnen een uur stonden ze in de hotelkamer. Er werd speciaal eten voor ons gemaakt dat op de kamer gebracht werd. Zeker een aanrader!
−De waterdruk in de kamer is erg laag en het water was koud of heet. Verder was alles top!