Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Motta Diaz
Colombia · Couple · August 2026
+It was amazing
funtraveler12478
Couple · July 2026
“Wonderful stay-beautiful people, beautiful beach and resort”
+absolutely beautiful beach and resort. So welcoming and the BEST fitness facilities and staff. Loved the couples massage at the spa. Godwin, our server at Feathers and OShane at Patios added to the joy of our stay!
SpinnerSaint83
Couple · July 2026
“Near Perfection”
+Just got back from Couples Swept Away and I cannot wait to go back. It made me feel line I was 28 again. I made a ton of friends, everyone is so nice, piano bar karaoke every night, beach is amazing. Food was great, romantic, island feel. Absolutely nothing to worry about. Tennis courts, massages, free water sports. I learned how to wind surf. Catamaran Cruise was excellent as well, really fun and breathtaking water scenery, we got to swim in these really cool caves and slide off side of the boat. So we met a bunch of ppl who have tried all different resorts around Caribbean and they all said that was the best one, they just go there now. Also the best friend i made on trip stayed at an upscale non all inclusive place and said he regretted it. Shout out to Z and Ultimate Chocolate at Piano Bar karaoke!
H7757GXkaym
Couple · July 2026
“One and done.”
+Honestly.. I wanted to love this place so much because I read such good reviews, but I'm not "swept away". I'm used to going to Cuba, but with everything happening over there lately we decided to try Jamaica. I was suggested this resort by my travel agent and reviews looked promising. The first day, room service didn't come at all (no big deal). But then I realized how LOUD it is there.. I couldn't even sleep because of how much noise is happening at all hours of the night. Frogs croaking, weird lizard noises, people talking, construction sounds, traffic.. the list goes on. At least my husband was smart enough to bring ear plugs - I did not. I guess it's my fault for booking the atrium suite? The food is decent, however when ordering breakfast room service you're asked to fill out a card and hang it on your door (same process to have the mini bar filled). Well, I filled out both cards the night before as requested. When our breakfast came the next morning half of it was missing and the mini bar never got restocked. Then the thing that really aggravated me was how hard it is to find a covered spot on the beach. Cuba has endless covered huts so you don't have to scour the beach for s
jtL2830FG
Family · July 2026
“Not perfect….. but pretty close!”
+Another wonderful holiday at CSA with my husband, daughter and her boyfriend. This was my 3 rd visit and there were some very positive changes from previous visits. We especially enjoyed the coffee shop by the lobby. The staff were friendly and attentive, the coffee delicious and it was so nice to have the addition of gluten free cakes. The sports team were very welcoming and Narson was always around with a big smile. We very much enjoyed the tennis coaching and my daughter enjoyed the pickleball coaching. The beach was beautiful, though there was still beach- bed hogging despite letters left in everyone’s room. I was especially annoyed by an American lady who had reserved 3 seats for herself and her husband and despite me having nowhere to sit, refused to let me have the 3rd chair. The food was good, especially in the specialty restaurants, though the buffet was disappointing for me ( gluten free). Labelling was very inconsistent with maybe only one dish being labelled as gluten free. The music in Palms in the evening was appallingly loud- absolutely impossible to have any dinner conversation or hear what the server was saying. I remembered this from previous visits. It actually m
trevorpX4497MG
Couple · July 2026
“Excellent resort and staff.”
+An excellent resort with exemplary staff who could not do more to make our experience the best ever. Thoroughly recommend.
elliet984
Family · July 2026
“A wonderful 4th visit , already booked for October!”
+A wonderful 4th visit , already booked for October! This was our fourth stay at Couples Swept Away, and it once again reminded us why we keep coming back. We spent a week here in June and are already counting down to our return in October. Sports & Activities: A huge highlight was Gus, the visiting pickleball coach , he was fabulous and made the sessions so much fun. The sports facilities overall are excellent, and Stephen, who manages them, is lovely. We also noticed and appreciated that the resort had invested in upgrading the spin bikes since our last visit , a small touch that doesn’t go unnoticed by repeat guests. The Beach: As always, the beach was incredible. We got an email from the room manager about not reserving beach beds, which was a nice touch , though it’s worth reinforcing this policy a bit more consistently with guests. Guest Services: A special shout-out to Karen in Guest Services, who couldn’t have done more for us and truly made our last day special. Dining: The food was great as always , we’re partial to the à la carte restaurants, and Goodwin at Feathers was a delight on both occasions we dined there. One small suggestion: the schedule for when Palms is buffet
Sharna20
Couple · July 2026
“Honest review of Couples Swept away”
+We visited Couples Swept Away at the end of January and unfortunately experienced some truly unprecedented bad weather, which meant we couldn’t enjoy everything the resort has to offer. The weather obviously wasn’t the hotel’s fault, but it did have an impact on our holiday. There were plenty of positives. The food was consistently excellent, and I loved that you can book the à la carte restaurants as many times as you like rather than being restricted to one or two visits. It’s a great option if, like us, you prefer table service over a buffet. The beach is stunning, the grounds are beautifully maintained, and the staff were friendly throughout our stay. The biggest disappointment for us was the evening entertainment. The main entertainment takes place in the buffet restaurant, so it doesn’t feel like a dedicated entertainment venue. It’s quite bright and lacks the atmosphere you’d expect for an evening show, especially as people are still eating dinner while it’s on. This also ends early. Once that finishes, the only evening entertainment is the piano bar. The piano bar is essentially a large karaoke night. We met several guests who return to the resort year after year some told
“Paradise”
+Amazing time!! Beach, food rooms everything was awesome
jamiecF7255UT
Family · July 2026
“Great people make the place!!!”
+What an incredible vacation! Couples Swept Away exceeded our expectations from the moment we arrived. The beautiful beach, lush grounds, and relaxed atmosphere made it the perfect place to unwind. What really made this trip unforgettable was the amazing staff. A huge thank you to Dwight at the bar for taking such great care of my sister and me all week. You made every visit fun and welcoming! Chase at the buffet went above and beyond with his outstanding service. Not only did he always greet us with a smile, but he also recommended and brought us fresh coconut for breakfast, which became one of our favorite vacation memories. A special shout-out to Tajay at Watersports for taking us out on a Hobie Cat. It was an unforgettable experience and one of the highlights of our trip. There’s nothing quite like sailing across the Caribbean with that incredible view! And finally, Verline on the catamaran tour was absolutely fantastic. She kept everyone laughing from start to finish, had so much energy, and made the excursion even more memorable. To everyone at Couples Swept Away, thank you for making us feel so welcome. We left with amazing memories and can’t wait to come back!