Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 105 reviews.
W7748JIjohnm
Solo · September 2025
“Nightmare on elm street”
+This place is a disgusting health trap AND should be shut down on health and safety alone. Dirty,mouldy,condensation damage,rotting wooden frames, water leaks even coming through light fittings in rooms,insect infested, place smells like a sewer that the owner ( cowboy midget man) when high tides, who couldn't rum a bath let alone a business, treats his staff like slaves and insults, as for the manager who blames everyone for everything and couldn't manage to change her socks without instructions.. sounds most of her time either on holiday or busy doing nothing... I have stayed in better tents than this absolute joke of a hotel..
John
Family · September 2025
+Great location, very friendly staff - all were very helpful and accommodating. Food was great! Meals in the restaurant were very good - dinner menu is huge, breakfasts were good sized and offered different options.
J3971DKphilipr
Family · August 2025
“DO NOT STAY HERE!!!”
+This hotel is absolutely dreadful! It should be closed down by the health department. Black mold and swollen window casings in the room. Unlit hallways with crumbling plaster. Water damaged ceilings. The dining area smells like cat urine. Rugs are filthy. Wires and cords running across floors. Gross, gross place for £195/night! I was robbed!!
K8095YObriang
Couple · August 2025
“Institutional , dirty and unhealthy”
+Do not stay here ! This hotel should be closed by the health department! Black mold on widows , mildew , the restaurant smells like cat urine. The hallways are left dark with the lights turned off so you can’t see the black stains on the carpet and the crumbling plaster . While some attempt has been made in bathrooms to modernize the beds and rest of the room is shabby and uncomfortable. The dinning room is dilapidated with worn furniture and stained walls cracked tile floors and bad food. The restaurant would do well to focus on one cuisine and do that well rather than include Chinese, Mexican, Italian and Mexican along with British. I hate giving bad reviews but for £195 a night this hotel needs to do better it felt like staying in an institution.
jimmI9517RU
Solo · August 2025
“Take away”
+Had a chicken jalfrezi from the take away Tasted like a jar of uncle bens sweet and sour Had good Indian meals in the past but this was not enjoyable
355hannahr
Couple · August 2025
“Be cautious about takeouts”
+An awful takeout. Soggy cold chips, a korma that was like water and pakora that was not like any pakora I’ve ever had. Rock hard (I bounced it off my plate to amuse my wife). Not the worst I’ve ever had but VERY close. I’ll not be back I can assure you.?
+The chef is extraordinarily brilliant!!! The chef makes the Hotel extraordinary. The chef's curries are exquisite. The chef's black pudding is to die for! Exquisite food.
634rossd
Business trip · July 2025
“Really Enjoyable Stay”
+Hi, stayed here on business for two consecutive nights last week July 2025. Hotel was comfortable and very friendly. The food was amazing, especially the Indian food. Excellent. Staff could not be more helpful. Special mention to Lantern. A real asset for The County Hotel. Looking forward to my next visit. Thank you.
Skyegirl51
Solo · June 2025
“They need to spend some of the money they must be making!”
+Called in for lunch. Enjoyed a chicken and noodles stir fry which was tasty with just enough spice. Friendly staff The decor is awful and no character whatsoever, some of the chairs are well used and material cracking. The background music apart from being awful was too loud for lunchtime .
+The bottom of the quilt cover was all ripped up and couldn’t be buttoned up. The carpet in the hallway was damaged with a big cut through it which I tripped on when my foot slipped through it while walking to my room. There was a ‘private bathroom’ (staff only maybe?) outside my room where somebody was loudly doing some kind of maintenance work until about midnight. You can hear everything going on in the rooms around you including talking, snoring and bathroom usage. The TV remote was barely responsive (it wasn’t the batteries as I also tried with my own new batteries). The first morning I woke up to this really intense smell of Indian food, I guess they were preparing dishes but the smell was so strong on the floor I was staying on that I had to open my room window. The second morning I was woken by somebody trying to get into my room until I called out that I was inside, I assume it was staff trying to reset the room without realising I hadn’t checked out yet. The private parking is a small area of gravel behind the hotel between their bins and the laundry area of the hostel next door which didn’t feel secure or private. The two nights cost me 300 pounds which was $623 Australia