Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 68 reviews.
Elyse
United States · Couple · October 2026
“It was close to the location where we were going, and they had parking which was great.”
+The staff was very courteous.
−The Neighbourhood was a little sketchy
Elena
United Kingdom · Family · August 2026
“Excellent gem for visiting Pompei”
+Fantastic location for Pompei and also the amalfi coast. The Staff are incredibly friendly and knowledgeable. They were also very kind to our children. Our family room was a fantastic size with bunk beds. Breakfast was continental and plenty of choice. Decor is stylish and clean. We had such a lovely stay and would return! Many thanks.
Dean
Australia · Solo · August 2026
“Great hotel with super helpful staff”
+Lovely place, with great staff
−A little further away from town that I would have preferred, but easy enough to get a taxi or walk if you feel like an adventure
Nicola
United Kingdom · Couple · August 2026
+The staff were brilliant. They couldn't do enough for us. They helped us plan trips and made lot of useful suggestions.
karronh2026
Couple · July 2026
“Lovely independent hotel”
+Lovely family run hotel staff amazing..rooms clean comfy beds would definitely stay again
L7510RJaliciae
Family · July 2026
“Lovely hotel well worth a visit.”
+We had a fantastic stay at Hotel Costa in Pompeii. The hotel was spotlessly clean, the breakfast was lovely, and the staff were exceptional. A special thank you to Carman and Mario, who went above and beyond to help us find our way around and made us feel so well looked after. If you don't want to use public transport, budget for taxis, but definitely use the ones recommended by the hotel as they're much better value than random taxis. The resident dachshund was a lovely bonus and always gave us a warm welcome back in the evenings. We'd happily stay here again and highly recommend it.
R5750BUlaurar
Couple · July 2026
“Beautiful”
+What a lovely friendly hotel. We arrived very late and they were very accommodating! The highlight was the dachshund obviously 🤣 very clean, mini bar was a bonus. Breakfast was lovely Staff couldn’t do enough for you would highly recommend such a beautiful place
elizabethpD7971OH
Family · June 2026
“The staff make this hotel”
+What makes this hotel so special is the staff that work there. Every single person we encountered was warm and friendly - making us feel right at home in Pompeii. Carmen and Nadia were both incredible. They went above and beyond in their service to us and arranged several trips and taxis for us - giving recommendations and even showing us what markers to look for when explaining directions on Google street view. The hotel is a 20 minute walk from the station, and a 40 minute walk from the ruins of Pompeii, so perhaps not the best location for someone with mobility issues - but for us it was great to walk off some pasta and hop on the train to Sorrento and Castellammare! Staff from the hotel even gave us a lift to the station on one occasion, which was so kind - again truly going above and beyond. The trains are regular and much cheaper than the uk and you have limitless food options in Sorrento, though we ate at the hotel 2 nights and really enjoyed our food. The rooms are basic but very clean and comfortable - with free air con. Our only complaint is that we’d have loved a kettle and some instant coffee / tea in the room, I think this would really be a nice touch, as we are Brits
Cosmopolitan583726
Couple · May 2026
“Arrive as Guests - Leave as Family”
+From the moment we entered the reception of the Costa Hotel Pompei we were made very welcome. Nadia very kindly took our luggage to our room & Carmen gave us a welcome drink & snacks. We settled into our very clean, comfortable room before our evening meal. Carmen suggested a delicious seafood pasta dish. Throughout the week Nadia, Carmen & Mario were wonderful, always happy to help by ordering taxies, giving tourist advice etc. The Hotel is a little out of the way for all tourist attractions, in reality you cannot walk anywhere, other than the railway station, which only takes 20 minutes. The taxies are reasonably priced & the train is really cheap. There is a very busy road running close by, however, the electric shutter on balcony window works wonderfully to suppress the noise & the air con was certainly appreciated. The team we did not meet, do a great job behind the scenes. We would definitely return to this hotel. As they say on the door Arrive as guests, leave as family. We loved it.
Excursion572502
Family · May 2026
“Great place to stay with friendly and helpful staff”
+We visited the Pompei Archeological site near Naples, and we stayed at the Costa Hotel. We really enjoyed our stay at the hotel. We found that this hotel had all the amenities of a higher rated hotel. It was very clean , comfortable, and very staff friendly. Breakfast was outstanding. They had everything from yougart , fresh fruit, and traditional eggs. It is conveniently located about 10 min from the Archeological site’s main entry. The staff was very helpful, kind, professional, and accommodating. They helped us order pizza for dinner since it was a Sunday evening, and most restaurants were closed. I highly recommend Costa Hotel to all my friends and family. I will definitely stay there when we return again to Italy. There is so much history in Pompei.