Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Andrea
United States · Family · October 2026
“Our stay was simple and comfortable. The staff was accommodating and we would definitely stay again.”
+We loved the location!
−Didn’t like that the windows didn’t have screens.
Nikolaos
Greece · Couple · October 2026
“Horrible”
+The roof was leaking on Thursday night. I contacted the property later as it was late. The person i contacted on WhatsApp said not to contact booking yet and thus I contact you today since they were not helpful.
−Roof leaking, wet clothes, humidity at the room, caught a cold during the night
Sophie
United Kingdom · Family · August 2026
“Great location but not the boutique experience you'd expect. A bit grubby and under par!”
+Location was less than 5 mins from the Duomo and around the corner from some seriously good restaurants and bars. the check in staff were helpful and pleasant and they allowed us to store our luggage after checkout for no additional fee. we also liked the space in the room for a family of four
−the place isn't v clean. our room had not been thoroughly cleaned. There were finger prints all over the TV, hair and dust in areas and an infestation of ants that my 8 year old daughter found in the sink / kitchen area. Not good enough! the lights were also a bit dodgy and so was the shower / wet room in the second bathroom. the shelves in both showers tipped because they're not secured. It's all just a bit shoddy and not what I expected from the photos. there is also an inside courtyard which has a really unpleasant drainage / stagnant water smell as you enter and exit your room. When we shared this information at checkout the lady just said 'oh ok we will check'. It felt like nothing was really going to be actioned. The response was rather underwhelming! Ants not acceptable in a hotel room. I would have been mortified if it were my establishment! I wouldn't stay here again and I wouldn't recommend.
Deborah
United States · Group of friends · July 2026
“It was a good place to stay for a few nights.”
+The location is great. The staff is ao friendly and welcoming! Always with a smile. The rooms are great! Beds are comfy and the one for 4 people is really convenient! The place was cute!
−We got a late check in and we had to enter through a different door than the lobby. Ugly entrance. Got scared for a minute thinking I got scammed. Also the place had a funny sewer smell. Not in the rooms but in the hallways.
Jennifer
United States · Couple · July 2026
“The air conditioning in the rooms does not work (not good for summer in italy). And as many others have mentioned, the s”
+the hotel itself is beautiful and in a great location.
−The air conditioning in the rooms does not work (not good for summer in italy). And as many others have mentioned, the staff was rude and unhelpful and did not find a resolution to the broken AC. Which is so unfortunate because the hotel itself is beautiful and in a great location. I told the staff the day i checked in that it’s too warm at 25.3 celsius, and when i adjusted the temp did not go down for an hour, so i asked her to have a look. She adjusted the thermostat and told me it will be cooler soon. The room never got below 25 so we barely slept. I couldn’t even ask for more help because their staff leaves at 8:30pm and charge you 50 euros if you call for help. I told the staff the next morning that the temperature never went down, and they said “it’s working perfectly”, though my room is still 25. I asked how can that be the case when the thermostat is set to 21 and never went below 25, and she said “perhaps it’s my preferences”. On a less important but still annoying note, the staff told us at check in that room is stocked with complimentary water, snacks and drinks. Our fridge was empty so we asked reception if they could please at least add water. She said she “doesn’t hav
Alisha
United States · Couple · June 2026
“Excellent place to stay”
+Very quiet and relaxing environment.
−Need better lighting in the bathroom
Mariela
Spain · Couple · October 2026
+Ubicación y petsonal
−Colchones malos
Berge
Norway · Couple · October 2026
“Elsket oppholdet mitt her.”
+Kult opplegg med flere små leiligheter i bakgården. Flott areal med mange fine detaljer. Alt i alt oppveier det positive med stedet, det utrolig hyggelige personalet og turen i seg selv, det lille som kunne vært negativt.
−Renholdet var litt under pari. Det stod en tom koffert på uteplassen og man måtte gå et lite stykke ut av hotellet for den inkluderte frokosten.
Giorgio
Italy · Couple · October 2026
“Non ci tornerei”
+Posizione
−Camera molto Buia al pian terreno, un cattivo odore di muffa per tutto il periodo del soggiorno. Per nulla accogliente Peccato
Juan Manuel
Mexico · Family · August 2026
“Muy funcional y excelente ubicacion”