Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 136 reviews.
I7910JWsimong
Group of friends · July 2025
“Room not bad”
+The room was alot better than I expected after reading some reviews, the bed was clean and comfy, bathroom clean but no toilet seat, scuff marks on the walls and dust on skirting and window, tele did not work but you get what you pay for, ok for one night in London after going to a gig in Hyde
BrunoG792
Group of friends · July 2025
“Bed bugs again!”
+Just checked out of room 10 after four nights there! I can see that this is not been resolved and the management are not taking responsibility to get it sorted so beware of it! So unpleasant to wake up to them crawling all over you every night thinking it was just hot nights!
pmveitia
Family · July 2025
“A place which must be closed by the City of London authorities.”
+The only solution for a disaster place is to close it down until someone makes an investment to get minimum conditions for guests who stays there. The housekeeping delivered rooms without towers and soup. With previous guest fecal waste on toilet, Toilets and sewer lines line are a disaster. Windows by the street sidewalk without lock and previously force probably by addicts and thief. Box springs broken which not hold mattress. Showers and hardware broken like everything else. No lights in room and not replacement. Bathroom added to rooms one foot height from the floor which makes you trip getting in and hit your head on the top in your way out due to an opening of just 5 feet. In addition to this the door was not able to lock. A new lock was recently installed by a no clue sloppy handyman after was force and broken. The installer left the latch out of place and the door was not able to close. I walk 4 blocks looking for a new room around Victoria Station and the whole city was fully booked. Come back the horrible room and reinstalled the lock myself. No excuse no reach from the owner even left two messages for him. Stay away from this place. Pedro from Miami
B8582QQjamesw
Couple · June 2025
“Don't book it”
+Avoid no matter what cost. Room was not clean, dirty bedding, no protectors. SIngle bed removed on 2nd night leaving very small double. TV not working. Internet intermittent. No spoon to stir tea or replenished. Nice view of scaffolding outside window. One small towel for 2 people and tiny piece of soap. No wardrobe or drawers. Well below basic standards. Luckily the top room meant bed bugs didn't survive the altitude. But stairs could be a killer for the unfit.
randyp196
Family · June 2025
“Unhealthy conditions do not stay”
+This hotel has unhealthy conditions. Do not under any circumstance stay or book here. Crumbling walls. Mold and growths growing in Bathurst toilet and shower. Walls dirty. Full garbage bags fill the hallways. Desk clerk had zero authority
T9807DYmohammedf
Couple · June 2025
“BED BUGES”
+Alright, buckle up, 'cause I'm about to RANT on the absolute nightmare I just survived. This place was a horror show. First off, BED BUGS. Woke up covered in bites. DISGUSTING. The "service"? TERRIBLE SERVICE. Non-existent and actively hostile. Unpolite people who clearly didn't want to help. The beds were awful. Lumpy, saggy, like sleeping on rocks, plus the bugs. Recipe for ZERO SLEEP. It was NOT CLEAN. Dust, stains everywhere. And it SMELLED ROTTEN, genuinely stomach-turning. The rooms were "CLOSET-SIZED." Barely enough space to move. Honestly, save your money. Every penny was a complete waste. This place is NOT WORTH TO PAY FOR IT. Avoid, avoid, avoid!
+This.... Was not great. The cost was great for the area but really not worth it. The room had the following issues. Bed, the sheet didn't really fit so when I moved during the night, the sheet pulled up and I ended up sleeping on the mattress. Directly on the mattress. No hygiene mattress protector or anything. Given that the duvet cover was stained, the sheets and pillow cases were also stained WITH OLD BLOOD DROPS, this left me feeling a bit grotty. Single towel, small in size. Cheap toilet paper (like cheapest single ply possible). Cant get into the shower without being in the bedroom itself as the door opens into the tiny bathroom and there was NO space. The shower itself, the drain was so slow that even after a few minutes, the shower tray was full. I thought it would flood over. There was no bathmat so the floor in the bathroom itself ended up swimming. The bathroom was so small I practically had to sit sideways on the toilet as it was right up against the wall. The walls are so thin that I could hear the room next door all night. Honestly, this is one, if not the worst, place I have ever stayed, anywhere, ever.
+It was dire. First impression the room looked like a prison cell. The mattress was sunken and the springs could be felt all night. Shower door was broken Down in the basement laminate floor was peeling and worn. Have never stayed in such an awful room. DO NOT USE THIS HOTEL
+Very nice traditional past era property to stay in, great views from the window and close short bus ride to Victoria station so easy to get around, bus stops close by, local convenience shops in walking distance
“Awful”
+Awful hotel don’t expect to get any sleep