Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Chocolata
United Kingdom · Solo · August 2026
“Clean, good location but needs a refurbish”
+Great location, a few meters to the beach, short drive to the cenotes. Has off road parking. The swimming pool was clean and we had it mostly for ourselves. Staff were helpful when we needed the room to be cleaned and when we didn't have water it got resolved quickly.
−There is an air conditioner unit in each bedroom but none in the kitchen/ living room area and it was so hot during our stay in July/august. We couldn't spend much time there as it was sweltering hot. The kitchen didn't have enough glasses or cutlery. The mattresses weren't comfortable, need replacing.
Katherine
United Kingdom · Couple · May 2026
“Disappointing for what we paid”
+Location , friendly responsive staff
−Air conditioning didn’t work , had awful first night due to heat . We were moved to another apartment next day which was smaller and less facilities with no suggestion of any recompense. Even a later check out time would have been a nice gesture Also curtains dirty , bed not comfortable
Marcia
Canada · Group of friends · March 2026
“Nice small hotel close to restaurants and beach”
+Staff are wonderful, very accomodating, carried are large bags up to our room and down when leaving. Asked how we were doing everyday. Our second room (suite) was modern and nice. Offered us another room while our air conditioner was being replaced and brought us a large fan. Close to bars snd restaurants. On main road so easy to find. Pool is very refreshing and great to have.
−Should have proper pictures for each room so when you select a room you are guaranteed what you selected. Did not like our first room, was not what I expected. This would be the only reason I would not go back. They moved us 4 days later but a pain to move and wasted a day of our holiday. Building was older and had odd room layouts. Second room was wonderful. Pool could use some clean lounger cushions. Nice to have a full kitchen but utensils very lacking, need bread knife, sharp knifes, cutting board, toaster, drinking glasses and bags to change garbage and collect recyclables. More hangers a must and luggage racks. Should be at least 4 lawn chairs for big decks. Key pick up after 5pm was a little hassle.
House
United States · Family · January 2026
“Decent place, great location, lacks creature comforts”
+The location was great- quiet area a couple blocks from the main restaurant strip and a building away from the ocean. The pool was shaded and cool the whole time but a nice amenity. The beach was awesome. The room was spacious.
−The beds were the most uncomfortable I've ever experienced, the pillows and towels were few (one per person of each), the water pressure was a drip that couldn't possibly wash my hair, and the front desk has minimal hours so you can't get help after 5 pm (say to get extra towels or pillows). For a last minute stay on a busy weekend, it was fine but I'll look elsewhere next time.
Guest reviews
United Kingdom · Group of friends · December 2025
“Amazing stay in Corales suites! Will be back again! Gracias a Netaly!”
+Perfect kitchen suites and right by the beach!
−Only thing is we brought water in easy. Maybe mats at the entrances ?
Suzanne
Netherlands · Family · October 2026
+Locatie was super, net buiten (op loopafstand) het drukke centrum, strand om de hoek, vriendelijk personeel.
−Douchen was een uitdaging, kwam bijna geen water uit. Keukeninventaris kan beter.
benjamin
France · Family · August 2026
“Bon séjour”
+Grand et facile d accès et proche plage
−Un peu cher
Stephane
France · Solo · August 2026
“Très confortable, très bon accueil, je recommande”
+Nous avons passé une nuit ici à Coop, c’était très confortable, un bel appartement
Claude
Canada · Couple · March 2026
“Séjour très confortable dans un endroit agréable”
+L’emplacement, la vue et la luminosité était très bien. Les photos représentent bien la réalité de l’appartement. Le personnel est très sympathique et a l’écoute de nos attentes. Prêt des chaises et parasol pour la plage.
−Robinet de la salle de bain serait à remplacer car nous n’avions pas accès à l’eau chaude et la pomme de douche laisse à désirer. Coussins des chaises extérieurs devraient être remplacé.
belanger
Canada · Couple · January 2026
“Séjour agréable et confortable”
+La proximité de la plage, la piscine, la gentillesse du personnel, le prêt d'équipement de plage, le rajout d'une cafetière dans la chambre à notre demande, la proximité du centre-ville.
−1 des matelas était inconfortable et la douche avec de minuscules jets tout éparpillés! Avec de longs cheveux épais, pas pratique.