Copal Tulum Hotel

Name: Copal Tulum Hotel
Address: Calle Ixchel sn, Tulum, QROO, 77760, Tulum, 77760, MX

9.0Excellent129 reviewsSee rooms

Hotel

Calle Ixchel sn, Tulum, QROO, 77760

Facilities at a glance

Free Wi-Fi
Parking
Airport shuttle
Gym
Breakfast
Concierge

About this place

Relaxation at the Spa Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Recreational Amenities You're sure to appreciate the 2 outdoor swimming pools, a 24-hour fitness center, and bicycles to rent. Fine Dining and Bars Enjoy international cuisine at Copal, one of the hotel's 2 restaurants, or unwind with a drink at the bar/lounge or the poolside bar. Plan your luxury stay at Copal Tulum Hotel in Tulum (Zama) and experience an unforgettable retreat.

Choose your room

Pick check-in and check-out to see live room prices.

13 room types

Choose your room
Room type	Guests	Show prices
Luxury Apartment, 2 Bedrooms, Terrace, Garden View 122 m²King bed, 2 × Twin beds, Sofa bed	Sleeps 6	Show prices
Luxury Studio, 1 King Bed with Sofa bed, Private Pool, Garden View 108 m²King bed, Sofa bed	Sleeps 4	Show prices
Luxury Rooftop Apartment, 3 Bedrooms, Private Pool, Garden View 3 × King bed, Sofa bed	Sleeps 8	Show prices
Premium Apartment, 1 Bedroom, Private Pool, Garden View 154 m²2 × Twin beds, Sofa bed	Sleeps 4	Show prices
Deluxe Studio, 1 King Bed with Sofa bed, Terrace, Garden View 75 m²King bed, Sofa bed	Sleeps 4	Show prices
Luxury Apartment, 1 Bedroom, Terrace, Garden View 95 m²2 × Twin beds, Sofa bed	Sleeps 4	Show prices
Luxury Apartment, 4 Bedrooms, Garden View 288 m²2 × King bed, 4 × Twin beds, Sofa bed	Sleeps 10	Show prices
Premium Double Room, 1 King Bed, Private Pool, Garden View 73 m²King bed	Sleeps 2	Show prices
Luxury Apartment, 2 Bedrooms, Private Pool, Garden View 165 m²King bed, 2 × Twin beds, Sofa bed	Sleeps 6	Show prices
Luxury Apartment, 1 Bedroom, Private Pool 90 m²2 × Twin beds, Sofa bed	Sleeps 4	Show prices
Deluxe Double Room, 1 King Bed, Terrace 45 m²King bed	Sleeps 2	Show prices
Premium Apartment, 2 Bedrooms, Private Pool, Garden View 214 m²King bed, 2 × Twin beds, Sofa bed	Sleeps 6	Show prices
Luxury Apartment, 3 Bedrooms, Private Pool, Garden View 215 m²2 × King bed, 2 × Twin beds, Sofa bed	Sleeps 8	Show prices

What this place offers

Internet

Free Wi-Fi

Parking

Transport

Airport shuttle

Pool & wellness

Food & drink

Breakfast

Services

24-hour front desk
Concierge

Accessibility

Accessible
Elevator

Outdoor

Garden
Terrace

Location

Address
Calle Ixchel sn, Tulum, QROO, 77760, Mexico
0.2 km from the center of Tulum
Nearby landmarks
- Tulum3.6 km

Questions about this stay

Quick answers from the information this property gives us.

What are the check-in and check-out times?
Check-in from 15:00. Check-out by 12:00.
Is Wi-Fi included?
Yes, this property lists free Wi-Fi.
Is parking available?
Yes, this property lists parking. Check the room offer for any fee.
Can I add breakfast?
Breakfast is available with selected room offers.

Guest reviews

9.0129 reviews

Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 129 reviews.

Cleanliness7.9

Service8.9

Location8.5

Room quality8.2

Amenities8.4

Value for money7.9

Food and drink8.9

Tandeleya
October 2025
10.0
+Great stay
Tammy
August 2025
10.0
+One of the best hotels ever. If you want peace and quiet- good food, beautiful grounds, safety, and the most outstanding staff ever- you will love Copal. Ivy, Johnny, and Victor at the front desk were nothing short of amazing and friendly. The hostess/waitress Paola, was super helpful. She found us a driver that was half the price of the others. I cannot tell you how much I loved this hotel. You must go experience it for yourself. We are returning with our family!!
Rosemary
August 2025
10.0
+It was nice pleasant
Catherine
August 2025
10.0
+I had a fantastic time in Copal. They had complimentary parking but you could also rent a bike if you wanted. I ate in the gastrobar for breakfast and lunch, food was very good and prices were normal for what’s in the area. I stayed in a 1 bedroom jungle view room. The hotel itself is gorgeous, very peaceful, the staff is amazing. We mostly dealt with Johnny and he was so nice, gave us great restaurant recommendations, and overall a really welcoming presence. The kitchen comes equipped with basic kitchen ware such as cutlery, plates, cups, pans to cook in etc. We got a deep tissue massage from the healing spot, it was fantastic. The masseuse was very friendly and listened to what you requested, the price point was also very reasonable unlike many other spas that are overpriced. The hotel is located near the main avenue, you have a 7/11 and gas station less than 5 minutes away so that’s very convenient, and you have a supermarket about 7 minutes away. Getting on the main avenue is less than a 10 minute drive so it’s perfect if you plan on taking day trips you’re very close to the center and can pretty much go anywhere without much added commute time. The hotel is located within a 30
Emma
Family · August 2025
10.0
+We really enjoyed our stay at Copal and I would stay again. The private rooftop pool was really special and the jungle views were amazing. The apartment was well equipped but could do with some more cutlery and a kettle. Before going, I was concerned about the area not feeling safe or being loud with development but this wasn’t the case. The area felt safe and convenient for getting to other parts of Tulum - I saw many women walking their dogs alone after dark. There is work going on in the area but I didn’t hear it and it didn’t affect Copal because of the jungle trees hiding it from view- I’m usually sensitive to this sort of thing. The roads and paths were fine and walkable -even with a pushchair. Nearby park for kids & on street parking readily available outside the hotel. We stayed with our toddler and he loved the main pool downstairs because it had shady parts. If you prefer sun, there is also the rooftop pool - or a private rooftop pool if you choose those rooms (which I thought was well worth it for us with a toddler during nap time). Small gym was helpful. You can rent bikes from the hotel but we didn’t. Overall, I would recommend Copal; it was actually my favourite hotel
felicia
Family · August 2025
10.0
+Every thing I ate in both restaurants were amazingly good our room was so nice and comfortable all the staff are friendly and helpful loved this place
Kyerra
August 2025
10.0
+Very clean and nice people will be back soon
Rene
August 2025
8.0
+Prívate tomos friendly staff clean
John
July 2025
10.0
+Loved the calm and peaceful atmosphere here. It was well kept and very clean rooms. Staff were very friendly and helpful! We will be coming back to stay again!
Di Marie
July 2025
10.0
+Love this hotel

Good to know

Check-in & check-out
Check-in from 15:00 · check-out until 12:00
Pets
Pets are not allowed

Facilities at a glance

About this place

Choose your room

13 room types

Luxury Apartment, 2 Bedrooms, Terrace, Garden View

Luxury Studio, 1 King Bed with Sofa bed, Private Pool, Garden View

Luxury Rooftop Apartment, 3 Bedrooms, Private Pool, Garden View

Premium Apartment, 1 Bedroom, Private Pool, Garden View

Deluxe Studio, 1 King Bed with Sofa bed, Terrace, Garden View

Luxury Apartment, 1 Bedroom, Terrace, Garden View

Luxury Apartment, 4 Bedrooms, Garden View

Premium Double Room, 1 King Bed, Private Pool, Garden View

Luxury Apartment, 2 Bedrooms, Private Pool, Garden View

Luxury Apartment, 1 Bedroom, Private Pool

Deluxe Double Room, 1 King Bed, Terrace

Premium Apartment, 2 Bedrooms, Private Pool, Garden View

Luxury Apartment, 3 Bedrooms, Private Pool, Garden View

What this place offers

Internet

Parking

Transport

Pool & wellness

Food & drink

Services

Accessibility

Outdoor

Location

Address

Nearby landmarks

Questions about this stay

What are the check-in and check-out times?

Is Wi-Fi included?

Is parking available?

Can I add breakfast?

Guest reviews

Good to know

Check-in & check-out

Pets

Guest reviews