Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Adrian
Switzerland · Couple · October 2026
“Absolute high class hospitality in a luxurious well balanced surrounding”
+One of the nicest rooms we’ve seen in years. Very professional and friendly staff.
−Bathroom amenities are a bit outdated. A slight contrast to the whole rest. But this is cherrypicking.
Tiffany
United States · Couple · October 2026
“P E R F E C T I O N! I will stay again!”
+Everything was perfect! The suite was modern and well decorated. Stocked with everything we needed. All the workers were very friendly. Attached to a mall which we were able to do some shopping and get food.
−Everything was PERFECT!
haedongk2026
Business trip · July 2026
“Great Stay with Exceptional Service”
+The location and room condition were excellent, and every member of the staff was warm and welcoming. I especially want to thank Grace for her thoughtful assistance and attentive service, which made my stay comfortable and enjoyable. I truly appreciated her kindness and professionalism.
hishere
Family · July 2026
“Excellent option when visiting Seoul”
+The hotel was great and provided hot water in each room, the food was excellent and the service was great. There is also this trainee, Lucy Kim who is very nice and was super helpful- can comfortably talk to when waiting and assisted us in getting a ride.
Explorer36357408661
Couple · July 2026
“Modern comfort in an excellent Seoul location”
+This was our first stay at a Hilton property, and Conrad Seoul made a very positive impression. The location is excellent. The Hyundai Seoul is just across the street, while IFC Mall, restaurants, shops and public transport are also within easy reach. For us, this made the hotel one of the most convenient choices in Seoul. Our room felt modern, spacious and comfortable, which is exactly the style we prefer. It was immaculately clean, well maintained and equipped with high-quality amenities. Despite the central location, the room and hotel atmosphere felt calm, and we did not experience any significant noise during our stay. Breakfast was very good, with a wide selection and attentive service. The hotel’s facilities and overall atmosphere were also consistent with what we expected from a five-star property. The staff were professional and helpful throughout our stay. The only minor negative was a noticeable wait during check-in. As Hilton Diamond members, we also requested a late checkout and were offered 2 p.m. Since the hotel was fully booked, we considered this understandable and appreciated the additional time. We arranged our airport transfer through the hotel and travelled in
Craig
South Korea · Couple · July 2026
“The room was acceptable; the breakfast wasn’t.”
+The room was nice and reasonably clean and staff friendly, but I find it hard to concur that this is a 5 star hotel as it doesn’t go beyond acceptable.
−I had heard great things about the breakfast buffet and, as one of the few five-star hotels in Seoul I hadn’t yet visited, I was looking forward to trying it. Unfortunately, it was a major disappointment. The quality of the food did not match the hotel’s reputation or the price being charged. Several pastries tasted slightly stale, the meat was overcooked, and there was an uncomfortable number of fruit flies hovering around the buffet area. For a hotel that proudly introduces its chefs in the hotel literature, I expected much more care and attention to go into the breakfast menu. Instead, many of the dishes were surprisingly bland and lacked the quality and flavour you would expect from a luxury five-star property. The restaurant staff were attentive and friendly throughout, so I have no complaints about the service. However, compared with almost every other four to five-star hotel breakfast buffet I’ve experienced in Seoul, this one fell well short of expectations and simply isn’t at the standard it should be for the price being charged. It may have been an off day, but I’m not willing to make another expensive return visit to find out.
765aadilah
Family · July 2026
“Home away from home at its best - just in a different part of the world this time …”
+What a stunning hotel! Absolutely to die for! Nice location - can visit the mall when needed. Squeaky clean! Absolutely love it here! Executive lounge has everything you are looking for with stunning views from the top floor. Staff at reception are so helpful! And so are Korean people- what stunning amazing helpful and kind souls!
Wanderer08730659774
Couple · July 2026
“A hotel I'd like to stay at again.”
+The view from the room was lovely, and the lounge was very spacious. Angelina, the concierge, was excellent at handling my various requests, and I was thoroughly satisfied; the Conrad Bear I received was adorable, too.
jongjink28
Family · July 2026
“Conrad Seoul - Family Stay Review”
+We stayed for one night as a family of seven, booking two rooms under both my wife and myself (both Hilton Diamond members). Check-in experience: The process was smooth and efficient. While no room upgrade was offered, the staff kindly extended complimentary lounge access to three additional family members upon request. We also appreciated being allowed early access to the executive lounge before 4 PM, which made our arrival more comfortable. Breakfast at Zest: Benefits were explained clearly , Diamond members receive steep breakfast discounts (₩67000 -> ₩25000) for up to four people (two adults per room) and 25% off for additional guests. Unfortunately, this was not honored at the restaurant, where staff seemed unaware of the policy and charged the full amount. This was the only real caveat during our stay. Room quality: The rooms were spacious, spotless, and comfortable. Great view over Han River. However, one unusual moment occurred when an older housekeeping staff member on the 18th floor stood and stared as we entered our rooms, which felt awkward. Service recovery: During checkout at the executive lounge, Henry Yun immediately understood the Diamond benefits and corrected the
DaniMR1981
Spain · Solo · September 2026
+Es un hotel de 10. Un lujo. Y la habitación era gigante. Tuvieron unos detalles el personal.. una gran experiencia. Sin duda repetiré otra vez. Era la segunda vez que iba, todo y así me sorprendió
−El agua de la bañera era tibia, no salía caliente. La de la ducha si. Culpa mia por no quejarme.