Coconut Palms Resort

7.2Good100 reviewsSee rooms

Resort

Facilities at a glance

Free Wi-Fi
Parking
Airport shuttle
Breakfast
Concierge
Accessible

About this place

Relax by the Pool and Garden Unwind at the outdoor pool or enjoy the beautiful garden views at Coconut Palms Resort in Port Vila. Dining and Services Savor delicious meals at Navara Poolside Cafe with a bar/lounge or opt for in-room dining. Benefit from complimentary buffet breakfast, concierge services, and free Wi-Fi during your stay. Convenience and Events Ease your stay with a computer station, express check-in/out facilities, and event spaces. Plan successful gatherings with 538 sq ft of conference space. Experience convenience and comfort at Coconut Palms Resort. Book your stay now to explore Port Vila’s attractions nearby.

Choose your room

Pick check-in and check-out to see live room prices.

5 room types

Choose your room
Room type	Guests	Show prices
Coco Single (Shared Bathroom) 8 m²Twin beds	Sleeps 1	Show prices
Palm Deluxe Apartment 23 m²King bed, Sofa bed	Sleeps 4	Show prices
Superior Orchid Room 13 m²Queen bed, Twin beds	Sleeps 3	Show prices
Hibiscus (Shared Bathroom) 15 m²Double bed	Sleeps 2	Show prices
Orchid Room 15 m²Double bed	Sleeps 2	Show prices

What this place offers

Internet

Free Wi-Fi

Parking

Transport

Airport shuttle

Food & drink

Bar
Breakfast

Services

24-hour front desk
Concierge

Accessibility

Accessible

Outdoor

Garden

Location

Address
Cornwall Street, Port Vila, Vanuatu
0.8 km from the center of Port Vila

Questions about this stay

Quick answers from the information this property gives us.

What are the check-in and check-out times?
Check-in from 14:00. Check-out by 11:00.
Is Wi-Fi included?
Yes, this property lists free Wi-Fi.
Is parking available?
Yes, this property lists parking. Check the room offer for any fee.
Can I add breakfast?
Breakfast is available with selected room offers.

Guest reviews

7.2100 reviews

Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 100 reviews.

Marcel
January 2020
6.0
+Really felt it wasnt up to Resort Standards in terms of the accomadation, crockery wasnt cleaned, i had to clean it myself before i could the kitchen area inside the room, very outdated rooms in all areas... air con unit was very much ineffective to where it was set in the room.. Way it was advertise was very much misleading when i arrive... breakfast was hugely dissapointing,, breakfast baffet wasnt up to standards esp resort standards, choices was very limited....
John
January 2020
4.0
“Pretty disappointing”
+Pretty disappointing. Although only a 3 star you still expect a clean and reasonably maintained room. Curtains were old and worn with half hooks required and you could see through them in places. Toilet seat held on with wire. Room servicing poor. Didn't bother first day and had to keep asking for clean towels. Kitchen provisions like pots, plates and utensils really poor. Cockroach dish in the kitchen by the fridge was a nice touch! Breakfast buffet selection was poor and usually half empty and had to wait all the time and was boring and bland. Heard from a couple of girls staying there that they hadn't had clean towels for 5 days but didn't want to ask. Overall only real positive things i can say is that the shower was good, good location for short stroll to town and the pool was ok once they got it working on our second day. Think i almost got a smile out of one of the restaurant staff once but could be mistaken. Stayed all over south east asia and islands and this rates right near the bottom. Sorry no photos, wasn't worth my time.
Verified traveler
Group of friends · December 2019
6.0
+Reception staff were lovely and helpful. Other customer services were poor. Staff were too busy with their mobiles.
Verified traveler
Family · December 2019
6.0
+Not bad, a bit average. But it’s the price you pay. Expect a small problem or two. Wifi only in bar area. You’ll prob have to ask for toiletries, fresh towels etc.. Food in general okay. Pros; Staff quite nice. Decent breaky. Nice pool and surroundings. Best part is it’s a quiet area just out of town and about 7min walk down to town (downhill). (May need a bus back up if you’re unfit (300v(about $4 Aud). If you’re not too fussy, then this place will be nice for you.
Michelle
Group of friends · October 2019
6.0
+It was within walking distance to the markets and waterfront, but the parties in the street wake you up at 4 am and keep you up until the morning. If you want to experience living in Vanuatu amongst the locals, you'll get it here. You are not provided with hand towels or face cloths or safes in your room for your valuables. This property is quite old and tired. The breakfasts are quite basic. The staff were very friendly.
Teresia
October 2019
2.0
“Never again”
+I was given a room with just one bed when I asked for 2 single bed I was denied. I told the receptionist that online I was given that option. When I asked for ground floor which I would pay I was denied also receptionist was not helpful, he seem like he didn't enjoy his job. No fan in room.
Verified traveler
Family · October 2019
8.0
+The pool was very nice, and it was exceptionally clean. our room (304) was a good size but each room needs to have a table and chairs in it ( we brought up chairs from below and used the bedside table as a table ) it gets really uncomfortable sitting on a bed and trying to do things
Verified traveler
Family · October 2019
10.0
+Was a little bit noise at night as could hear the street noise. Rooms were a bit run down. The staff were really nice and provided free entertainment. Food and pool were excellent.
Verified traveler
October 2019
10.0
+Staff were lovely, food lovely, clean and great facilities.
Verified traveler
September 2019
8.0
+Breakfast service was extremely slow. Staff did not know what to do.

Good to know

Check-in & check-out
Check-in from 14:00 · check-out until 11:00
Pets
Pets are not allowed

Facilities at a glance

About this place

Choose your room

5 room types

Coco Single (Shared Bathroom)

Palm Deluxe Apartment

Superior Orchid Room

Hibiscus (Shared Bathroom)

Orchid Room

What this place offers

Internet

Parking

Transport

Food & drink

Services

Accessibility

Outdoor

Location

Address

Questions about this stay

What are the check-in and check-out times?

Is Wi-Fi included?

Is parking available?

Can I add breakfast?

Guest reviews

Good to know

Check-in & check-out

Pets

Guest reviews