Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 107 reviews.
Kandiah
United Kingdom · Couple · August 2026
+Nice location.
−Was quite no other guest were there.
Sanchez de Tagle
Netherlands · Family · August 2026
“Unique property w/ comfortable rooms. Better maintenance/ more activities would make it exceptional.”
+What I loved was the trek to the waterfall, and the guide assigned to us for activities. He is a former special forces officer who is super well trained and professional. He kept us safe in all our activities: archery, zipline, waterfall jumps, etc. He was excellent.
−The food did not meet our expectations. The property is beautiful, but it is a bit abandoned and not well maintained. The staff and spaces are underutilized, and it is a bit depressing.
Garnham
Australia · Group of friends · July 2026
“Unique jungle fun!”
+We booked this property as we loved the idea of being remote and doing something a bit different. We were late arriving, and the staff were waiting for us at the pick up point - the jeep ride and cable car into the property was so fun! Cool towels and drinks on arrival were lovely touch. The rooms were huge! Ours was next to river, with so much wildlife outside - monkeys and birds. The hike to the waterfall was INCREDIBLE and a must do! the food was good and the staff lovely and helpful
−Some bug spray in the rooms and perhaps a little more furniture would be good. My recommendation to other travelers is to book additional nights in Ella as well as here as we did feel like we missed seeing the town and other things outside of this property.
Timothy
United Kingdom · Solo · July 2026
“A bit disorganised”
+The location is incredible. You wake up right next to the river. There is wildlife, peacocks, monkeys and more all around you. The waterfall walk is beautiful.
−They really need to get check in organised. We arrived hungry and tired and it's a long jeep and cable car to the hotel. It still took nearly two hours to get our bags.
Hagar
United Arab Emirates · Family · July 2025
“Very good”
+View of the revier was breath taking
−Bathroom, cleaness and dirty shower water.
“Best oasis hotel in Sri Lanka”
+The only hotel in the world to cable car me in. And maybe my favourite hotel in Sri Lanka. Very relaxing as no internet in rooms and I read and listened to waterfall. Heaps of room to do yoga.
Maria
Qatar · Family · July 2025
“A true Escape!”
+If you truly want an escape into a jungle then that's the place! Not many will agree with the 15 minute safari drive down the mountain and then a 5 minute cable cart to get there with your luggage and all, but thats all part of the experience. The staff are very friendly and accommodating. The villa is a dream tree house in the middle of nature and a flowing river to compliment the view.
−I know its nature and all, but they could do something about the ants in the bathroom.
Stewart
Australia · Family · July 2025
“Very good”
+Amazing location, wonderful staff and the cable car
Chirana
Sri Lanka · Couple · May 2025
“ELLA JUNGLE RESORT RUINED OUR HOLIDAY!!!!”
+N/A
−Ella Jungle Resort ruined our holiday!!! May 2025 We selected this property mainly to ride their cable car and enjoy the river flowing by the property and a trek. However, when we were about just one hour to the property. The receptionist notified us that the cable car is broken and that we have to take the treacherous walk to the property from the car park. And that we were not advised to walk back after drinks at night after the visit to Ella town. They offered no other alternative. Finally after an expensive journey in a Kangaroo chauffer driven car, we were stranded without a place to stay. Thankfully we found accommodation in the best property in Ella. The Millon dollar question is.. 1). If the cable car broke down aearly morning. Why didn't the property inform us about the breakdown before we left Colombo at 11 am? 2). I have been trying to call the property for three days before the booking. No one answered the phone. 3). The receptionist Mr Lalith Dissanayake mentioned that the property belongs to the Ravana Valley Group and that the Reservations Manager Mr. Chaminda Prasad requested us (the client) to call him to discuss cancellation. I insisted that he call me. That call
Pzabihi
United Kingdom · Family · May 2025
“FANTASTIC EXPERIENCE, ESPECIALLY FOR CHILDREN. YOUNG CHILDREN HOWEVER MAY NEED TO BE OCCUPIED.”
+REMOTE JUNGLE LOCATION DEEP IN THE HEART OF THE VALLEY
−DINING COULD POSSIBLY BE BETTER AND INFORMATION ON THE FACT THAT THERE IS NO ALCOHOL AVAILABLE.