Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
carlo
United States · Couple · October 2026
+Had a lovely stay at Cliffside Suites. Their staff is extremely helpful; they offer a great breakfast, and the view of the Caldera is amazing. Some stair climbing but not too bad considering it is actually on the side of a cliff.
Rachel
United Kingdom · Couple · October 2026
+The staff and views and the location the room was amazing
−Nothing
Helen
Australia · Couple · October 2026
“A stunning place with very comfortable rooms an an amazing view of the sunsets over the Caldera.”
+Simply perfect! It was beyond our expectations. We were there four days. The staff were so helpful, especially carrying our bags to and from our transport, suggestions for tours and organising transfers. Nothing was too much trouble. Breakfast by the pool each morning was delightful and delicious, and of course the view was breathtaking. Mid October seemed to be the perfect time to stay, as it wasn't too crowded and the weather was still warm enough for swimming in the pools. This hotel was a pleasant walk to the centre of Fira without being in all its busyness and always close to restaurants. It was also an easy walk from the closest bus and car access point. I would definitely recommend staying at Cliff Side Suites. Thanks to all the staff for making us feel so welcome.
−nothing
Imogen
Australia · Couple · October 2026
“Wonderful view, great location & staff.”
+That view, wow! All the staff were wonderful, especially the man who helps with your bag, what a god send!
−Unfortunately the hot water regularly ran out. There were also limited gluten free options at breakfast and very few spaces undercover to eat in windy, wet weather, although we appreciated the small space the property has for dining.
Anna
United Kingdom · Couple · October 2026
“Amazing!”
+Great Caldera views and great cave suite. Perfect for a holiday in Santorini.
Leah
Australia · Couple · October 2026
“Great location but hotel needs renovating”
+Great location and lovely staff .
−The rooms are very run down and need Renovating.
Zsolt
Hungary · Couple · October 2026
“Excellent”
+The view is breathtaking. Everything was nice and clean, not just the room but the other public places as well. Breakfast is ok, nothing extra in terms of food, but it also has an amazing view. They offer many public places for the guests which provide nice place to unwind and relax. Airport transfer was smooth and on time, exceptional organization. There was always a member of staff guiding us to/from the taxi. I highly recommend to use this as otherwise the place is hard to find. All the staff, including the ladies at the breakfast and people at the reception were super nice and very helpful, even if we arrived at late.
−Bed was too soft for us, and also the fridge was too loud, so we had to turn that off for the night. There was also sometimes noise from the chimney close to our room which was disturbing at night. Breakfast could have been better with more options. And lots of stairs - it was fine for us but could be difficult to people who have issues with stairs (welp, Santorini itself is full of stairs anways).
Catherine
United Kingdom · Solo · October 2026
“Incredible views”
+Spacious accommodation with a very comfortable bed, tv, small kitchenette, lovely private patio area and incredible views of the caldera. The breakfast was plentiful and very tasty. The breakfast staff worked really hard ensuring all dishes were replenished and the eggs were always cooked to order, so always arrived hot. The reception staff were very friendly and professional. We had booked a group tour and weren't picked up at the given time, but the reception team came to our rescue and arranged another tour for us within the hour - great service. The cleaning staff were brilliant - the room was spotless every day and always smelt so fresh and clean. We had a fabulous stay at Cliff Side Suites. The location was great as Firostefani was fairly quiet, great choice of restaurants and a 10-15 min walk to Fira and the bus station.
−The steps were difficult on day one, but became easier as the week went by.
Tom
Canada · Solo · October 2026
“Spectacular views of the caldera and sunset”
+Magnificent views of the caldera and sunsets. Located 12 minutes walk to Fira.
−As this hotel is located on the cliffs, be prepared to climb lots of stairs. Note it is located next to Mylos restaurant in the small alley way.
Juan Pablo
Argentina · Couple · September 2026
“An incredible stay in an amazing place”
+Incredible place to stay in Santorini. The views are out of this world, rooms lovely and staff were very nice. Nice breakfast. Totally recommendable.