Clarion Pointe Syracuse Downtown

Name: Clarion Pointe Syracuse Downtown
Address: 454 James St., Syracuse, 13203, US

6.6Pleasant779 reviewsSee rooms

Hotel

454 James St. · Syracuse

Facilities at a glance

Free Wi-Fi
EV charging
Gym
Breakfast
Daily housekeeping
Family rooms

About this place

Convenient Location The Clarion Pointe Downtown is strategically positioned near major interstates and just a stone's throw away from Syracuse University and popular attractions like the Carousel Center and Carrier Dome. Fine Amenities Guests can indulge in complimentary perks such as a delicious breakfast, freshly brewed coffee, and convenient parking during their stay at this Syracuse hotel. Business-Friendly Services Business travelers can take advantage of free high-speed internet, copy and fax facilities, and special corporate rates. Additionally, a computer with internet access and printer are available for guest use. Experience comfort and convenience at Clarion Pointe Downtown, your ideal choice for a memorable stay in Syracuse, NY.

Choose your room

Pick check-in and check-out to see live room prices.

5 room types

Choose your room
Room type	Guests	Show prices
King Room - Non-Smoking 19 m²King bed	Sleeps 2	Show prices
Queen Room - Non-Smoking 19 m²Queen bed	Sleeps 2	Show prices
Queen Room with Two Queen Beds - Non-Smoking 27 m²2 × Queen bed	Sleeps 4	Show prices
Queen Room with Roll-in-Shower - Accessible/Non-Smoking 19 m²Queen bed	Sleeps 2	Show prices
Queen Room First Floor - Accessible/Non-Smoking 28 m²Queen bed	Sleeps 2	Show prices

What this place offers

Internet

Free Wi-Fi

Parking

Parking
EV charging

Pool & wellness

Food & drink

Breakfast

Services

24-hour front desk
Laundry
Daily housekeeping

Family

Family rooms

Accessibility

Elevator

General

Non-smoking rooms

Location

Address
454 James St., Syracuse, 13203, United States
0.5 km from the center of Syracuse

Questions about this stay

Quick answers from the information this property gives us.

What are the check-in and check-out times?
Check-in from 14:00. Check-out by 11:00.
Is Wi-Fi included?
Yes, this property lists free Wi-Fi.
Is parking available?
Yes, this property lists parking. Check the room offer for any fee.
Can I add breakfast?
Breakfast is available with selected room offers.

Guest reviews

6.6779 reviews

Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.

Cleanliness5.0

Service8.0

Location7.0

Room quality7.5

Amenities7.0

Value for money7.0

Food and drink6.0

Elisabeth
United States · Solo · November 2026
7.0
“Fine!”
+Great location in the city, and the parking was a breeze which was amazing. All the staff were efficient and friendly. 7/10 breakfast.
−The shower area showed serious signs of wear and the sheets were a little scratchy. Breakfast area was pretty cramped.
Natalie
United States · Solo · November 2026
3.0
“Would not recommend”
+Staff was nice
−Location was not good, facilities were somewhat clean but had a strange odor, wifi was not strong enough to actually work, more of a spooky motel vibe than a hotel, I paid way too much for this stay
Shirley
United States · Couple · November 2026
7.0
+I appreciated how clean and well-maintained the room was. The sheets and towels appeared to be new, which added to the comfort of our stay. Additionally, the room was conveniently located on the first floor, providing easy access to our car.
−There was only one trash can in the room, and none was provided in the bathroom. When I went to breakfast, several food items had run out and were not replenished. Additionally, I was staying on the first floor, where the Wi-Fi was password-protected. Unfortunately, the front desk staff did not inform me that a password was required. As a result, I spent a considerable amount of time troubleshooting the connection with technical support before we finally discovered the issue.
Phillips
United States · Family · October 2026
4.0
“Never again”
+The location
−The house centipede that was in our room then up charged to switch.
timothy
United States · Group of friends · September 2026
9.0
+All
−Nothing
patrick
United States · Solo · September 2026
5.0
“look elsewhere if you need internet for work or want towels in your room. Cold eggs and sausage-”
+it was close to where I was working at SU. That's about it.
−never could get the wifi to work at all. the toasters don't toast bagels--get new ones. I tried three times in a row to toast a bagel and gave up. Your cheap plastic silverware won't even spread cream cheese. And, there were no towels in my room but I didn't realize it until the first morning. Terrible neighborhood, and I'm from Chicago... And I paid for breakfast like an idiot--cold eggs and sausage. I have seen much better places for a lot less $$$.
Thurn
United States · Couple · September 2026
3.0
“Nice room. Good manager. Bad locks and rundown outside.”
+The manager was kind and tried to be as accommodating as possible.
−The outside of the building looked rundown. The water for the shower was lukewarm. Our key cards didn't work and the manager had to break the lock on the door so we could get in our room when we returned after being out all day.
Christine
United States · Solo · September 2026
10.0
+The room was updated and spacious
Stephan
Netherlands · Couple · October 2026
7.0
“Voor een nachtje op doorreis acceptabel”
+Ruimte van de kamer
−Personeel bij aankomst was onrustig en bezig met privé zaken, niet klantgericht
Marco
Italy · Group of friends · September 2026
6.0
+Posizione comoda. Check in veloce. Camera grande!
−L'aria condizionata una volta spenta ha ripreso a funzionare da sola verso mattina. Temperatura della stanza: POLO NORD

Good to know

Check-in & check-out
Check-in from 14:00 · check-out until 11:00
Pets
Pets are not allowed

Facilities at a glance

About this place

Choose your room

5 room types

King Room - Non-Smoking

Queen Room - Non-Smoking

Queen Room with Two Queen Beds - Non-Smoking

Queen Room with Roll-in-Shower - Accessible/Non-Smoking

Queen Room First Floor - Accessible/Non-Smoking

What this place offers

Internet

Parking

Pool & wellness

Food & drink

Services

Family

Accessibility

General

Location

Address

Questions about this stay

What are the check-in and check-out times?

Is Wi-Fi included?

Is parking available?

Can I add breakfast?

Guest reviews

Good to know

Check-in & check-out

Pets

Guest reviews